Question about Creative Labs Creative I/O SY-U2F-5PL-SIL Silver 5.25" Combo USB 2.0 / Firewire 1394a External Enclosure - RETAIL (DSSBU2F5PLSIL) Drive Case

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Can't open case--screw holes are too small

I got a couple of these cases a few months ago and just rried to use one. I can not open thecase. The screw holes are to small ! I don't know if the screws are slot or phillips ! I have many screwdrives from jewelers to sears. Small slot and #1 phillips, They will not fit in the hole. The jewelers have too short od shaft. The box did not provide much info. I wwasted many hours on Google and Yahoo and found some info and got this site which gave me Creative web. I looked them up and it is mostly worthless. They do not mention " enclosures"> There help links for manuals and support have drop down menues asking for product type, model number and such. Can someone here help me find a screwdriver that will work !! Very poor design on this product and Creative site is not much better. Help George Colorado

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Re: Can't open case--screw holes are too small

Is it a Torx head - sort of 'star' shaped? Though a fine Jewelers x would have done it. There are also machine type screws that have no manual equivalent it seems, - just screwed for life- perchance these cases are of that type.

Posted on Jul 15, 2007

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