Brand new Tom Tom One 125 showing blinking red X when turned on
Never updated, brand new out of the box, charged. Any fixes or should I bring it back and exchange or buy something else?
Updated my Tom Tom ONE with latest maps and software update and when I tried to reboot all I get is a Red Circle with blinking White "X". Looking around the internet for answers, it seems to be a problem with many people whenever they attempted to update. Has anybody successfully restored their units. I did not do a back-up until after this problem. Based on Tom Tom Home all the files/maps/etc. are there. Thankful for any help.
Re: Brand new Tom Tom One 125 showing blinking red X when...
I was able to speak with Tech Support at Tom Tom and got sent some links for solutions to these problems. I was able to solve the problem following directions from this website. Without that response of the support person to this specific problem, I would still be without my new GPS system. Turned out that there is a conflict with the MAC OS and updates to Tom Tom, but there is a solution to this that worked for me.
If you get the continual red circle with blinking "X" and recently tried updating either your maps or most recent app, here are the two web links that will solve the problem:
www.tomtom.com/10324 (to disable SPOTLIGHT from causing a conflict on the Tom Tom ONE)
www.tomtom.com/9091 (general info for removing software and re-installing software to the Tom Tom ONE)
Do the disabling of SPOTLIGHT first, then remove and re-load software for Tom Tom ONE. Good Luck. This did the trick for me.
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nope im afraid you will have to cough up for the new maps (map corrections etc will only show new one way directions, and new or adjusted POIs), might be a good idea to wait till brand new maps are available before you splash any cash, good luck
What I can suggest is download the drivers & software first .. Than buy another brand of memory card.. I had same issue with a Mp3 player that I had purchased.. It wouldnt recognise the card even though it was setup properly.. I returned it and baught a different brand.. Worked Like a Charm..
#2 If you for some reason cant get the software to install or work properly, I suggest you buy a new Tom Tom (( EXACT MODEL )) and than take the old Tom Tom put it in the new box and take it back with your receipt and tell them this doesnt work.. Ive done that b4 with a Speaker system and it wasnt an issue with the store...
You have to make a manual back up of the device. Make a new folder on your desk top. Connect your device to your PC and turn it on. Go to my computer and look for tom tom storage device and open it. You will see all the folders that is in your tom tom. Copy and paste just the yellow ones into the new folder. When you have done this you can know reformat your device. Do this by right clicking on the tom tom logo (in my computer). Click fat 32 (full format). This will wipe everything off. Disconnect your device, you will see a red cross on the screen. reset the device with a paper clip (hold in for 30 sec) You will still see the red cross. connect back up to PC and install the latest application of to tom home on to the device. From here you can go to add maps ect, and put your maps back on the device. Tom tom home will give you all the updates your device will be missing. You will only need the maps so don't worry if you can not copy all folders (for whatever reason) you can get everything you need as well as free updates for free via tom tom home. Its only the maps you have to pay for.
connect your unit to your pc when prompted by tom tom press yes. go to manage my one on your home page. on the manage your navigation go to item on device click on maps and check guam box and remove from device. only map left will be usa.
There is no solution, and the manufacturer is not amenable to any news of this.
It used to be possible to remove the mapsettings.cfg file from the TomTom unit's maps before downloading and installing a new map, then to replace the file; however, TomTom changed the coding on the latest maps so that the software no longer recognises the old cfg file. There is a complex workaround where you change your favorites, one by one, into Points of Interest - but it seems pointless having a Favorites item when you have to do this.