Question about Tomtom ONE GPS Receiver

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Brand new Tom Tom One 125 showing blinking red X when turned on

Never updated, brand new out of the box, charged. Any fixes or should I bring it back and exchange or buy something else? Updated my Tom Tom ONE with latest maps and software update and when I tried to reboot all I get is a Red Circle with blinking White "X".  Looking around the internet for answers, it seems to be a problem with many people whenever they attempted to update.  Has anybody successfully restored their units.  I did not do a back-up until after this problem.  Based on Tom Tom Home all the files/maps/etc. are there.  Thankful for any help.

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I was able to speak with Tech Support at Tom Tom and got sent some links for solutions to these problems.  I was able to solve the problem following directions from this website.  Without that response of the support person to this specific problem, I would still be without my new GPS system.  Turned out that there is a conflict with the MAC OS and updates to Tom Tom, but there is a solution to this that worked for me.
If you get the continual red circle with blinking "X" and recently tried updating either your maps or most recent app, here are the two web links that will solve the problem:
www.tomtom.com/10324 (to disable SPOTLIGHT from causing a conflict on the Tom Tom ONE)
www.tomtom.com/9091 (general info for removing software and re-installing software to the Tom Tom ONE)
Do the disabling of SPOTLIGHT first, then remove and re-load software for Tom Tom ONE.  Good Luck.  This did the trick for me.

Posted on Jan 26, 2009

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