Question about Office Depot Office Equipment & Supplies
The back wheels of my shredder were broken off and one was dented inward by a moving company. I straightened as best I could and replaced the wheels but the computer read out states that the door is not shut even though it is. Assuming the computer is not damaged, is it possible to purchase the part with the casters that holds the basket?
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: ativa DQ120D shredder
I had the same problem with my Shredded. In the centre of the paper feed slot is a little sensor that detects when you put paper in, it breaks some sort of light beam that is connected to the motor circuit.
Over time paper dust gathers on this sensor, covering it completely and fooling the machine to think that there is ALWAYS a piece of paper being fed into the shredder, the result being that the motor just runs continuously.
Clear the dust from this sensor and you'll fix this particular problem - a toothbrush worked great for me - don't use it to clean your teeth afterwards :-)
Posted on Jan 16, 2008
SOURCE: OM 99727 shredder not working
I had this same problem. This is what I did to fix it.
When I went to ShredCare.com (the recommended web site for technical support of this particular shredder), I read that 'Most models of shredders have a safety interlock switch that is activated by the basket.' Upon looking closely at my basket and the shredder, I found this safetly interlock switch and made sure to align it with the proper position within the basket. There is only ONE way to place the shredder on the basket and have this safety interlock switch activated. The switch is located on the underside of the shredder. Align this switch with the ridge on the inside of the basket. Listen carefully and you will hear the switch 'click' when in the right position. Mine is very touchy. I've even had to press in on the side of the basket while shredding to make sure that the ridge and the switch are making contact.
Hope this helps!
Posted on Dec 26, 2008
New gears are $88.50 plus freight. You won't find any used gears because these usually break first. I can help.
Posted on Feb 23, 2009
SOURCE: Need Ativa X1800 Shredder Parts
Hey check out this link they service all types of shredders hopefully they should be able to service yours.
Posted on Jul 03, 2009
SOURCE: Shredder won't turn on
I was using my Ativa DX180D and it was working fine. It just stopped and there was no power. I have tried all the plugs in the house but still not coming on. The basket is on properly and you can hear the click of the switch when you plsce the top on the basket. Any suggestions?
Posted on Sep 01, 2009
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