Why does my ice maker not get cold enough to produce ice? I have a Samsung RFG297HDRS French Door refrigerator. Everything is functioning except for the ice maker. Water is getting into the ice maker
Ok Randy, Lets fix it.
My name is Peter. I am a retired refrigeration field service technician.
You are not getting cooling air to your ice maker freezer compartment. Once again Samsung - bad design - put a ice maker in the fresh food section.
So, you have a ice maker enclosed next to the fresh food section where the recommended temperature setting is 35-40 degrees F.
Where as your recommended freezer temperature is +2/-2 degrees F.
There is a air damper/vent from the bottom freezer in the back of your ice maker housing. Lets remove the ice maker to check for ice build up. On the left hand side of the housing on the wall there is a long narrow cover plate. This is where you connector harness is located. There are 2 screws holding the front end in and a tong and groove tab in the back. Remove the cover plate.
Now, pull the harness out.
Lets remove the ice maker assembly. There are two screws in the front end securing the ice maker to the top of the casing. These screws are recessed. They are either Philips heads or hex heads (1/4"). If they are hex head, he recessed hole diameter is small. Some hex head hand tools will not fit. A screw gun will work or a small outside out side diameter hex head hand tool.
Remove these screws. In the back in each corner is a tong & groove. Pull forward to release the ice maker. Using a small flat head screw driver wedge the wire harness to release. Set the ice maker aside.
Inspect the air vent/damper for ice build up. Use a hair dryer to defrost.
I do not believe you have a automatic damper controlled by a thermistor (temperature sensor). If you do, Remove the damper assembly. Get your multi-meter. Set your meter to the lowest Ohm reading (Omega on your meter) Touch the two probes on your meter together, you meter should read 1.0. Disconnect the 2 motor contacts. On the motor place one probe on one contact and one probe on the other contact. If the meter still reads 1.0 the motor is bad. If the meter reads 0-50 Ohms the motor is good.
If there is no ice buildup & the damper motor checks out, replace the temperature sensor.
You will find getting the wiring back into the side panel will be a little difficult. As usual, Samsung is not service friendly.
Oct 22, 2014 |
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