Question about HP P2360AA Keyboard/Mouse

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Mouse will not scroll

Mouse will not scoll

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You should replace the mouse.

Posted on Jan 25, 2009


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Font size and Zoom control are controllable on several laptops models and browsers with the combination key-and-mouse combination of CTRL and the mouse Scroll Wheel. If your scroll wheel functionality on your Toshiba laptop is also governed by your touchpad and IF that touchpad is malfunctioning, then whenever you activate the Zoom feature keys (CTRL, "+", or "-" keys), then it is possible to zoom the text on certain browsers or increase the font size in certain MS Office products, like Word.

Replacing the palmrest-and-touchpad assembly might be one possible solution but you might also be able to verify/test for a failing touchpad by deactivating it's scolling feature in whatever Toshiba Mouse Utility software that they installed on the machine or look for it in the touchpad and/or mouse settings in the control panel. If it can be deactivated, and your problem goes away, then you know the touchpad (or its driver) is faulty.

Also, test it in Safe Mode. If the problem does NOT exist in Safe Mode, then your hardware is most likely OK and it's a sofware issue (such as driver, software, or utility).

Oct 14, 2014 | Toshiba Computers & Internet

1 Answer

For my compaq tablet tc4400, the right side of the touch pad has a column of horizontal lines that I believe HP calls the "scoll zone." The problem is for a right hander as myself, whenever my...

Go to control panel -> Mouse -> "Device Settings" tab (has the synaptics logo to the left of it) -> Select your touchpad -> "Settings" -> expand "Scrolling" -> "One-finger Scrolling" -> uncheck "Enable Vertical Scrolling" and also uncheck "Enable horizontal scrolling"

If you don't have "Device settings" in the mouse setting window, then you need to install the drivers from

Dec 31, 2010 | Computers & Internet

1 Answer

When I open any file in word and do scrolling of that file at that time monitor gets distored and I need to restart my computer after that its working file till I dont scoll my mouse very fast in word...

Check your graphics card drivers are up to date by going to the makers website and selecting your computer code or entering asset number and downloading and installing the latest drivers and BIOS updates.

Sep 06, 2010 | Computers & Internet

1 Answer

Have a Satellite P 305D-S9800; scoll bar will not pull down by mouse or touch pad; as soon as I let go it jumps back to the top please help

The "Touchpad is very sensitive; if you look while scrolling, the "scroll-bar" will turn (Blue), click on the ("scroll-bar"), until it turn "Gray." Note: "You ca use the Pointer Device / Touchpad without using the Scroll-bar, basically anywhere on the screen; ("bottom scroll-pad" = left to right"), and ("right -side edge scroll-pad = up & down").

Jan 24, 2010 | Toshiba Computers & Internet

1 Answer

Mouse becomes jumpey and wont grab scroll bars

do you have touchpad drivers installed....if you do...go to control panel - mouse - properties and change the settings

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Need to reinstall the drivers for the mose/scroll:
Clic here to download
Good Luck!!!

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A4tech WOP-35pu Optical mouse

This is the download page for the driver for your mouse.***-35

It is not specifically for Vista, but it should work fine.

Feb 23, 2008 | A4tech WOP-35PU Optical Mouse

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