Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Black line while scanning and copying

A get a vertical black line while scanning and copying, no problems while receiving a fax or printing. How do I get rid of this line?

Thanks

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  • esesjay2003 Jan 26, 2009

    Cleaned glass but no difference any other suggestions

  • Dodie Feb 13, 2013

    Cleaning glass does not work, even put in another toner cart. and followed instructions

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Open up the document feeder and clean the scanner glass

Posted on Jan 25, 2009

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1 Answer

How do I fix this


Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans

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Figure : Sample output with vertical colored bands or lines ... Remove any paper from the automatic document feeder (ADF) tray. ... To protect the scanner, do not spray the glass cleaner directly on the glass. .... determine if your printer is still under warranty, and then Contact HP Support to schedule a repair or replacement.

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When you make copies on your copy machine, does it ever leave a black vertical line ... QLS ' How to Eliminate Vertical Linesfrom Scans, Copies & Faxes ... Part 2- Fix or repair color laser printer with fading, light print, or lines ...

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There is a vertical black line appearing when I scan or copy


To the left of the A4 scanner glass, there is a narrow glass strip. This is when the top document feeder scans from. Check for any contamination (even a small speck) on this glass at about the position of the vertical line.

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Vertical black line on scans or copies;


Hello James,

Please click Vertical Bands Lines or Streaks in Copies Faxes or Scans to access the troubleshooting steps that should resolve the issue.

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I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

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When I receive a fax, it prints out perfectly. When I make a copy or scan to fax/email, the page has multiple black lines running down the length of the page. I have recently replaced the drum and the...


As the fax receives and prints incoming faxes ok then the print engine is working ok. the fact that the problem arises when copying or scanning indicates the problem is with the scanner or software that controls the scanner.
First clean both scanner glasses and the white area (white reference) under the doc feeder. When you are happy all is clean, follow the following instructions:
Press menu, * 2864 within 3 seconds. the display will show "Maintenance"
now press 55. The scanner will initialise and go back to "Maintenance"
now press 99 and the machine will go back to the default screen showing date and time.
Now do a copy. if you still have the lines or its all black then you will need a new contact image sensor. If all is well then that was a good cheap repair.

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2" black horizontal line appears on paper when I fax, print,


Check the wondow where the paper passes to be scanned. You will probably find some debris or white out stuck on the glass. That is usually the cause of vertical lines on sent faxes.

Sep 17, 2009 | Printers & Copiers

1 Answer

When copying or printing a fax, a vertical black line 2-3 mm line


try cleaning the rollers with water in the feeder at the top check the glass too too see if it's dirty

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1 Answer

Two black vertical lines appear on copy, pdf, and scan results


  1. Unplug the power cord and the phone line from the wall.
  2. Open the control panel.
  3. Pull the roller lever forward, and then lift the white roller out of the All-In-One.
  4. Note: The scan lens is located under the white roller.
  5. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
  6. Reinstall the white roller.
  7. Reconnect the power cord and the phone line.
  8. And then try to copy if get the dame line then its the hardware problem in the printer you must need to replace the scanner unit in the printer ..
Good luck..


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Stripe on receiving fax Brother MFC 7820N


I had the same problem, and I just fixed it.  It was a tiny little black dot which was stuck to the glass where the document feeder passes the paper to.  First you need to figure out where the line is on paper with respect to the paper, and just carefully run your finger on the glass to see if there is something on the glass.  I removed it, cleaned the glass, and anything which I run through the document feeder is now fine.  Hope this helps.

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Black vertical line appears on faxes i send and receive


Small slit of glass "scanner glass" needs to be spotlessly cleaned, open lid to left 2cm wide runs width of lid.

G'day from Oz

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