Question about Ricoh Aficio 2238C Color Copier Printer

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What is error code 36855

Message reads "Scanner is in use for other function. Please wait." when I try to scan from my desktop via paperport program. Problem is, scanner is actually not in use. How do I clear this error message?

Posted by Anonymous on

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 5 Answers

SOURCE: problem in scanner when scan

Try adding the scanner's IP address in the scnhosts file in the TWAIN folder. Format is similar to the windows hosts file. You'll see a commented out sample entry, just modify that to suit your needs.

This may or may not work for you; we had it working under this configuration but then it stopped for no apparent reason. also note that scanrouter isn't supported under vista. Only advice I've been given so far is to revert to sending scans via SMTP - not ideal!

Posted on Jul 22, 2008

Logjam
  • 159 Answers

SOURCE: I can not use the

Visit the Ricoh download site and download the latest driver. This will ask you if you wish to overwrite, say yes. Hopefully this will replace the corrupt file.

Posted on Aug 02, 2008

SOURCE: Ricoh 1515MF Scanning

Easier said than done...you'll probably need a tech for this one.
First..to scan to folder you require a software called "scanrouter Lite" from Ricoh, which is actually kind of hard to get a hold of these days, since it's nnot supported anymore, and then the configuration is not easy , because it is proprietary...meaning only Ricoh uses it, and it is almost impossible to configure for anyone else that has not used it.
There is however Scan to email, and for this you can open a web browser, and type it's Ip address (if you have it connected via tcp/ip port), enter "admin mode"...user name= "admin", password = "password"...then enter all network settings...IP, DNS, POP,SMTP, etc. then in "address book" enter your destination settings.
This is not a configuration that is easy for a novice either, and it is also not compatible with an email server that uses authentication for outgoing mail.
I may not have helped, b ut I hope I clarified.

Posted on Feb 27, 2009

  • 1 Answer

SOURCE: Richo 1515 MF Error message: 12320 couldn't find the scanner.

The scanner had been previously configured and did work on another PC that crashed. We used adobe 5.0 to import. (obv this was awhile ago) I remember having this problem then but I don't remember how we fixed it.

It's a MF and the PC can print to it, but I can't get the scanner to communicate.

Any help appreciated.

Posted on Feb 27, 2009

  • 2 Answers

SOURCE: Savin AC205

In the print output tray there is a green lever that locks the scan bed in place. Move this lever and the problem should be resolved.

Posted on Mar 28, 2009

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