Question about Phones

Open Question

Answering machine won't pick up incoming calls

I took a new ATT EL42208 cordless phone with answering machine and hooked it up in one of our rooms and it worked fine. A week later, I moved it to the kitchen. The phone works, but the answering machine doesn't pick up calls. I tried all of AT&T's good troubleshooting suggestions, but none solved the problem. I have the feeling that the phone jack wires, which are connected fine and working (B, Y, R, G) need to be adjusted somehow to accommodate the answering machine. I can't see how the wires are connected on the back side of the first jack we had it connected to, and I don't want to take it apart.

Posted by on

6 Suggested Answers

SOURCE: Problem with ATT cordless phone set (3 phones)

i just replugged the phone jack in again,, made sure it was in right,, that solved my problem,, hope this helps,, pretty simple hey,, oh well, i hope it is as simple for you..

Posted on Jan 29, 2008

SOURCE: cordless phone does not connect

You may need to reset the Telephone Answering System. Complete the following steps to reset the Telephone Answering System:
Step 1: Disconnect the power to the telephone base.

Step 2: Wait a few minutes and then reconnect the power to the telephone base and charger.

Step 3: Set the day and time.

Posted on Apr 03, 2008

cnavarro
  • 2460 Answers

SOURCE: Panasonic KX-t7020 - Sp-Phone light flashes constantly

First of all, UNPLUG one of the PITS phones. A 61610 only allows you to use one system phone per jack. The damage is probably not permanent, but I'd look at how you wired those jacks together. The voltage on each pair of a jack can be measured; it's 24 volts DC for the center pair (red/green) and about 13 volts for the data pair (black/yellow) and nothing between the voice and data pairs.
I'm guessing that you may have crossed or shorted one of the wires.

The power of a station is in an odd/even arrangement. Go back to the cabinet and uplug the two extensions that feed your jacks and its mate and test from there. If they both work, you're good to go, if not....16 minus 10 equals 6 :-)

You might find that if the ports are damaged, you can still use them for single line sets. Look at it this way, you had about 20 years of flawless operation.

You can use call pickup to share two phones in a room, 40 is all pickup, 43 answers the page, and 4+the extension number IIRC picks up a specific ringing phone.

Carl


Posted on Jan 03, 2009

marketex
  • 371 Answers

SOURCE: phone won't ring with incoming calls

Thanks for your attention

Posted on Apr 18, 2009

  • 2 Answers

SOURCE: phone won't ring with incoming calls

I just bought a new Uniden DECT 6.0 phone and had a similar problem. It wouldn't ring when plugged into my Linksys voip router, but my old 5.8 GHz did ring. It would get a dialtone and make calls, but when called via an outside line, it would appear as if it was ringing. If I picked up during this "silent ring," it would answer and take the call. It wasn't a ringer volume issue. I called tech support, they said on the main headset, unplug the battery, then unplug power from the base, then unplug the phone cord from the base. Wait 15-30s. Plug the phone cord, then power, then reinstall the battery. Press the End button on the phone. Put the phone on the base for 15-30s. Pick up the phone. Press and hold the Find button on the base. Do this Find thing 3 times. Put the phone back on the base. Wait 10-15 minutes. Then try calling it to see if it rings. Worked for me, finally got it to ring before I decided to return it.

Posted on Jan 13, 2010

  • 1 Answer

SOURCE: Problem with ATT cordless phone set (3 phones)

I wonder if any one who asked this question got an answer to this good question. I am having the same problem. I need some help.
Gene

Posted on Jan 20, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Vtech phone answering machine no longer records incoming messages on its base. Help


From the sound of it it I think its either: your mailbox is full or the feature has been turn off accidentally.

Vtech's support recommend the following (I've removed things like 'make sure its plugged in' and 'is your answering system is turned on' etc..)

1 Some answering systems have an announce only option, which plays your greeting but won't record messages. Make sure your system is set to record messages.

2 Your answering system's message capacity may be full. You must erase old messages to make room for new ones.

3 If you have voicemail service in addition to your answering system, your caller's message may be going into voicemail before your answering system picks up the call. Program your voicemail to pick up at least 2 rings after your answering system is set to answer the call.

May 05, 2014 | Vtech 5.8GHz Cordless Phone with Digital...

1 Answer

ATT JUST INSTALLED UVERSE. PHONES WILL NOT RING AND ANSWERING MACHINE DOES NOT RECORD LEFT MESSAGES


The best thing to do is to call them back and have them send someone over. sounds like it was not setup the right way. They should have made sure eveything works before they left.

Feb 01, 2014 | Panasonic KX-TD7896 Cordless Phone

1 Answer

How do I set the number of rings before the answering machine picks up on a Vtech CS6114 cordless handset?


The CS6114 isn't an answering machine. It won't pick up any calls on its own.

If you have an answering machine attached, refer to the documentation for that machine or else repost your question specifying the make and model of your answering machine.

If you subscribe to an answering service provided by your phone company, contact them for information and help.

Sep 04, 2011 | Vtech DECT 6.0 Cordless Phone with Digital...

1 Answer

No Dial tone on any of the phones, unable to answer incoming call however answering machine is able to pick up. Model TRU12803


I received a reply in a quick and to the point matter. It took only a couple of minutes and the problem was fixed. Thank you very much

Apr 29, 2009 | Uniden 5.8GHz Cordless Phone

2 Answers

Phone doesn't ring on incoming calls


i cannot fix the number of times for the ringer on my vetch phoneset

Oct 19, 2008 | Vtech Cordless 6041 Phone

1 Answer

DXA18580 series


Increase the # of rings before the fax picks up so that it's greater than the # of rings before the answering machine picks up. When you're expecting a fax, turn off the answering machine.

Syskiyou

Jul 26, 2008 | Uniden Cordless phone EXS9950

1 Answer

Answering machine wont pick up it just cuts off incoming call leaving line busy


just set the amount of rings higher on the back of the phone and make sure all you old messages are deleted and also make sure its not set to do not disturb

Mar 28, 2008 | Uniden Cordless Phone

Not finding what you are looking for?
Phones Logo

Related Topics:

934 people viewed this question

Ask a Question

Usually answered in minutes!

Top Phones Experts

kakima

Level 3 Expert

96417 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Cindy Wells

Level 3 Expert

4755 Answers

Are you a Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...