Reasons for this error include a driver that is not present; a binary file that is corrupted; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.
On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Is it a disc that someone made on their computer and gave to you or is it one you purchased from the store? Computers sometimes have a hard time reading a disc that someone made and gave to you. Try a disc that you purchased and see if it plays it.
See if you can update the driver in the device manager.
Uninstall the DvD Drive from the device manager, then reboot and let it reconfigure everything. Go the Control Panel and under System find the device manager. Right Click on the dvd drive and select uninstall. Reboot.
Reseat the the disc by unplugging the power cord, remove the battery, then turn the laptop over and remove the screw that holds the dvd drive in place. Pull the drive out, then put it back it.
If you are using Windows Media Player try the VLC player. Try using VLC as your player. Go to www.google.com andin the search box type "download vlc" (without the quotes). Look for the Video Lan download from site www.videolan.org/vlc Downloadand install it. It downloads and installs in 3 minutes or so. It'sa very fast player, smooth and it can play just about any type of dvd formatsand media. It's totally FREE.
The CD/DVD drive may need reseating to make proper electrical connection. Remove this drive and insert it back into the laptop. Next try cleanibg the drive. The laser lens maybe dirty, use a CD/DVD lens cleaning kit to clean the lens int the drive. If this does not fix your problem then the CD/DVD drive is faulty and needs to be replaced.
You don't have to. DVD's and CD's are already formatted from factory. But if you are having problems to record on (burn) them probably your computer is not capable for DVD burn, just CD's. But if it is equipped for burning then try this: See also
Before you can copy files to a CD or DVD, the disc must first be prepared using a process called formatting. There are several ways to format a CD or DVD disc. Your choice of format determines which computers and other devices will be able to read the disc.
Insert a disc into your computer's CD or DVD drive.
In the dialog box that appears, click Burn files to disc.
In the Burn a disc dialog box, type a name for your new disc.
Click Show formatting options, and then click one of the following formatting options:
Live File System
Click Next to prepare the disc.
Now you can copy files to your disc using whichever method you selected.
First off, you might need your windows operating system disc.
1. Turn on your laptop
2. Start tapping on F2 once you see the Dell Logo
3. Once your inside BIOS go to Boot options or Boot menu
4. Change the boot priority, make the CD the top priority.
5. Once you're done with step 5, insert the operating system disc into your CD/DVD drive
6. Press F10 (Save and Exit). The laptop will then restart.
7. Check if it will boot from the OS disc, if it does, then there's no problem with your optical drive. If it did not boot from the operating system disc, then there's a big chance that your CD/DVD drive is already broken.
Note : if you're not satisfied with the steps above, you might want to try 2 operating system discs. You don't have to install them on the laptop, we just need to use it to verify if the CD/DVD drive is already broken and needs to be replaced.
With my experience as a technical support, usually this kinds of symptoms(the things that you mentioned) says that the DVD drive is already broken or defective.
Hope this helps!
Your M35X-S1143 model - assuming it still has the stock drive - has an DVD / CD-RW optical drive - i.e. it will write only to CD's but not DVD's. If you try to burn a DVD, it'll tell you that the disc is write protected (when in fact, the drive doesn't even know how to write to a DVD disc.); if you go ahead and burn a CD, you will not encounter the write protection warnings.
Check the transport mechanism of the laser head. The transport can get
stuck with dust, hair or vibration. If the transport is stuck, the drive
still appear but can't read the CD because the lens is not moving
Clean the area around the lens with cotton buds (be
careful not to scratch the lens). Move the lens mechanism away from the
center (use a plastic paper clip, slide gently). Place a DVD/CD disc and
reboot your laptop. The DVD will auto align the drive during boot-up.
weird. Try using Windows System Restore to revert back to before installing dameon tools. You can try installing it again but I would re-download just to be safe. It it happens again you might want to try alcohol 120% instead.