Question about HTC Shadow Smartphone

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My t mobile shadow has white screen i tried to hold this two white soft button it doesnt work i dont know i m doing wrong or something else happen

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: T-mobile Shadow

The connection in the LCD->Keyboard cable is broken.
Need to replace under warranty.

Posted on Jul 08, 2008

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SOURCE: my tytn2 touch screen stopped functioning, side

back up your data if any and do a hard reset if that dose not work you have hardware issues!

Posted on Aug 29, 2009

  • 1 Answer

SOURCE: wont get off tmobile shadow white screen...

  1. Turn off your phone.
  2. Press and hold the two soft keys down until you come to a black screen with white words on it. (a soft key is the one you use to get to the start menu. It has a little white line, kind of like a minus sign.)
  3. Push the call button once you get to that black screen. It will ask you whether you want to reset or cancel. Press the send/call/green phone button.
  • Make sure you don't power off while resetting, for it may cause more damage.
  • It would be best to do this with at least 50% battery. I suggest plugging it into the charger so it doesn't die during this process.
**Note that EVERYTHING will be deleted-pictures, texts, videos, phone contacts (but not sim) so prepare for that before you reset!**

This has really helped me out. I get that stupid white screen all the time!

Posted on Nov 13, 2009

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My tmobile will nott pass the second white screen how can i fix that


Are you running WM 6.0?
With this operating system the usual solution is to
1. turn your phone off
2. remove the storage card
3. and turn it back on and return the card after it's already on.
4. If that doesnt work try removing the SIM too just to see if it will boot back up. Then you can turn it off properly and return the SIM.
If that does not work you might have to reset your phone and lose any data you have.

If you want to reset:
1. Hold both soft keys (the two buttons with the horizontal lines) count to 30 sec.
2. While still holding them down, press the power button for at least 5 sec until the phone comes on, but don't let go of the soft keys yet.
3. Release buttons when the screen turns white. Then it will turn black. Then press the green call button to accept the reset and wait for the complete reboot. It will take several minutes.

Oct 15, 2009 | T-Mobile Dash Smartphone

3 Answers

My HTC Shadow goes to the white Tmobile Shadow screen and gats stuck and wont go any further. I can't turn it off using the keys I have to take out the battery to turn it off


the "soft buttons are right below the screen hold both down then turn on the phone this will make the phone ask if you want to reset to default so try removing the batt , mem card and sim card first as this it the last resort you will lose all changes made to the phone except mem card and sim card stored items worked on my shadow fine good luck peeps

Aug 21, 2009 | HTC Shadow Smartphone

1 Answer

My dash keeps freezing up on the white tmobile page them on the windows mobile part ive tried holding the 2 button and the power button all it does is turn off and i tried holding the soft keys when...


first remove the battery then reinstall it, hold the 2 soft keys and the power button at the same time, do not release either, til the reformat screen appears... then press the green call button.

Apr 20, 2009 | T-Mobile Dash Smartphone

5 Answers

Wont get off tmobile shadow white screen...


the "soft buttons are right below the screen hold both down then turn on the phone this will make the phone ask if you want to reset to default so try removing the batt first as this it the last resort you will lose all changes made to the phone except mem card and sim card stored items worked on my shadow fine good luck peeps

Mar 02, 2009 | HTC Shadow Smartphone

1 Answer

My phone doesn't want to turn on!


First make sure your phone is fully charged. Then check...
It may be the storage card - if you take the storage card out it will boot up and you can put it back in. - pain in the a## but it may work. Or Try taking the SIM card out, boot it up, turn it off, replace the card, and turn it on again.
Last resort is a hard reboot. If you did a hard reboot and nothing happened then you did not do it successfully. To do a hard reboot.

- with the phone powered off
- press the two soft keys, yes the left and right soft keys which are the two dash keys labeled - -
- while keeping it pressed, press the power button down
- keep the power button pressed down for 1 - 2 seconds and then release the power button while still holding down the two soft keys. Keep holding down the soft keys until a black screen appears and prompts appear
- now release the soft keys and follow prompts
- if you dont see the black screen with the reset option, pull the battery out, reinsert it and repeat the above steps
- when you see the black screen with the reset option, press the Send button to confirm the reset.

Nov 04, 2008 | T-Mobile Dash Smartphone

1 Answer

Tmobile wing..


Hi Samantha
Try and do a soft reset for your device by pressing the reset button on the side of the device "It's a small hole just below the volume slider. You can press it with your stylus pen"

If that doesnt work, you may need to hard reset the device. Note, if u hard reset, you will loose all your data. Make sure you backup all your data before doing a hard reset.

It can be done by holding down the two soft keys on the front of the phone (the soft keys are two buttons with a "-" symbol on them.

To hard reset,hold down the two soft keys on the front of the phone (the soft keys are two buttons with a "-" symbol on them.

Hold those two down, at the same time, while pressing the reset button on the side of the phone. This will erase all data, and restore the phone back to factory condition.

Cheers

Aug 04, 2008 | T-Mobile Wing™ Smartphone

2 Answers

Tmobile shadow cellphone


Power the Shadow off. Hold down the two soft buttons (The two right under the screen) and turn it back on. There should be a quick menu that pops up asking if you want to reset it. Say yes, let it reboot, and it will then start restoring your phone to defaults.

You will loose all your data.

Jun 21, 2008 | HTC Shadow Smartphone

2 Answers

T-mobile dash


I tried using a the google mail java app on my tmobile dash. It froze up on me, and when i turned it back on it just stays at the "tmobile" splash screen. I have tried using the soft key and power button reset but it doesnt work. What's weird is that it wont power down unless I take the battery out. It powers on, shows the tmobile splash screen, then freezes. Is there any other way to reset it or is it totally bricked? I bought it new off craiglslist so tmobile wont replace it for me cause I'm using it unlocked on cingular.

Ok bro I know I am a bit too late to help you with this problem but someone else may benefit from these directions. I see most places online only have half advice about this very common problem with T-mobile Dash.

This is what you need to do, you have to do a hard reset exactly like "reviel" mention. Also like he said timing is essential but the trick is that you need to show some patience through the process.

Note: Please read the directions completely before doing anything for better results.

Step 1: Take your battery out and shut off your phone
Step 2: Press and hold the two soft key buttons.
Step 3: Press and hold the power button for exact two seconds, 1001, 1002 and release, but continue to hold the two soft key buttons.
Step 4: Within seconds a black screen with some text will come up asking you to confirm if you wanna delete everything; and right then you let go of your soft key buttons and press the green call button (also known as the "send key").
Step 5: You are done but not really, your job now is to find something else to do and leave your phone alone for at least 2 minutes. Eventually if you don't have a SIM in it, it will prompt you for it and you click the soft key to choose "OK"; also, it will ask you to confirm to restart and you click the soft key to chose "Done" for it.

Wait a minute for it boot up and overall it should do it.

May 31, 2008 | T-Mobile Dash Smartphone

3 Answers

Tmobile dash frozen on WINDOWS(DIRECT TOUCH TECHNOLOGY SCREEN)


do a sw reset....its possible it was damaged when it was dropped in the water, but not likey....

turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....

Nov 23, 2007 | T-Mobile Dash Smartphone

5 Answers

White screen, have to do a soft restart and then words show up


if you are having the problem of a blank white screen, dont freak out! hold down the menu and select button for about 15 seconds or until the appel logo appears.if this doesnt work try plugging in your ipod. if that doesnt work wiggle the lock and unlock button a couple of times. if all these soulutions dont work go to www.apple.com and call customer support

Nov 13, 2007 | Apple iPod nano

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