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I'm dealing with a kitchen aid superba oven and I just got done using it and it will not shut off, it's still hot inside and I'm not sure how to turn it off. I've clicked the cancel off button about a

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  • Expert
  • 311 Answers

The power relay is stuck on.
Please un plug the appliance from the power.
let it cool down and plug back in.
If it comes back on--leave it un plugged until a service call can be made,

Posted on Jan 19, 2013

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 10865 Answers

SOURCE: door locked after shutting down cleaning cycle earlier than

The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.

Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

If you've interrupted the clean cycle or have accidentally set the clean cycle with the oven door open, the latch may have engaged and now the door can't be closed because it will hit the latch. There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.

Posted on May 20, 2009

  • 949 Answers

SOURCE: Kitchen Aid Oven - Superba Selectra- receive

Hi,

Here is what Kitchen Aid says about F4:

F4 Meat probe shorted
1. Disconnect meat probe and measure probe resistance (78kω at 60° F [15.6° C],
37kω at 90° F [32.2° C]).
2. If resistance is not valid replace probe.
3. Insert probe and check for a firm connection between probe and jack (in oven cavity).
4. Check connection between jack and harness (in rear of oven).

It sounds like the probe jack may be bad or the wiring between the jack and the control board above.

Posted on May 10, 2010

wpcustomer
  • 336 Answers

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    Verified Fixya Pro

    SOURCE: My Kitchen Aid Superba Oven

    Hi, my name is Audrey. I am a KitchenAid employee and would appreciate the opportunity to assist you with your oven. Please send me an email through our customer service address,

    KitchenAid_CustomerExperience@KitchenAid.com and type 'Attention: Audrey' in the subject line. Please include your full name, phone number, and model and serial number, and I would be happy to try to help resolve the situation with your appliance.

    Posted on Oct 19, 2010

    • 250 Answers

    SOURCE: MY Kitchen Aid Superba Oven door KERC507Y will not

    The only real fix is to replace the springs on the door closer. Sounds like they got stretched or bent. Usually you can replace the whole hinge in about 30 minutes and that should help.

    Posted on Dec 29, 2010

    • 57 Answers

    SOURCE: MY KITCHEN SUPERBA MICROWAVE/CONVECTION OVEN BEEPING IS ANNOYING

    Sorry, I have the same oven and the same complaint. The manual doesn't indicate anything. BTW- the service manual is inside the oven frame, between oven "lining" and the outside sheet metal.

    Posted on Feb 25, 2011

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    MY Kitchen Aid Superba Oven door KERC507Y will not stay tightly closed, what can be done to fix this problem?


    The only real fix is to replace the springs on the door closer. Sounds like they got stretched or bent. Usually you can replace the whole hinge in about 30 minutes and that should help.

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    Kitchen Aid Oven - Superba Selectra- receive


    Hi,

    Here is what Kitchen Aid says about F4:

    F4 Meat probe shorted
    1. Disconnect meat probe and measure probe resistance (78kω at 60° F [15.6° C],
    37kω at 90° F [32.2° C]).
    2. If resistance is not valid replace probe.
    3. Insert probe and check for a firm connection between probe and jack (in oven cavity).
    4. Check connection between jack and harness (in rear of oven).

    It sounds like the probe jack may be bad or the wiring between the jack and the control board above.

    May 10, 2010 | KitchenAid Architect Series KEMC308KSS...

    2 Answers

    MY KITCHEN SUPERBA MICROWAVE/CONVECTION OVEN BEEPING IS ANNOYING


    Sorry, I have the same oven and the same complaint. The manual doesn't indicate anything. BTW- the service manual is inside the oven frame, between oven "lining" and the outside sheet metal.

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    Our kitchen Aid Superba Double Oven makes noises when we turn it on and also as it cools down. It sounds like a fan-type noise. How can we fix it?


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