Question about Xerox DocuPrint N2125 Laser Printer

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Hi, I was hoping you could tell me what to do when I have a fuser failure and the code u2 pops up on my Xerox Phaser 4500. The machine has not been in use for probably a year or so, what would you recommend I do? Thanks, Jeremy

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The U2 code is the laser, with this code as well as fuser issues...sorry -Carl, please let me know if this helps.

Posted on Jun 25, 2009

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1 Answer

Help with u2 code on phaser 7300


U2 is an engine EEPROM failure - you'll need to replace the main board to fix that, I'm afraid.

Jan 08, 2013 | Xerox Phaser 7300DN Laser Printer

1 Answer

Code U4 Fuser failure - how much are fusers and can I replace myself or do I need a tech?


For the 4500, the fuser part number is 604K28532, iteminc.com has them in stock for $205, or refurbished using brand new rollers for for $185. here is a video that shows you how to replace it. Very easy with no tools required.

Aug 09, 2011 | Xerox Phaser 4500 Printer

1 Answer

Xerox Phaser 4500 printer has a U4 fuser code.


Hi,

From the Xerox Phaser 4500 Service Manual (here), the main problems could be one of:

  • Warm-up failure - Fuser warm-up not complete within 110 seconds after
  • starting.
  • Cool-down error - Cool-down process not complete within 200 seconds.
  • Low trouble temperature - The fuser temperature drops to the low trouble
  • temperature (approximately current control temperature, minus
  • approximately 25°C).
  • High trouble temperature - The fuser temperature rises to the high trouble
  • temperature (approximately current control temperature, plus
  • approximately 35°C).
  • STS circuit open
  • STS failure - The heat rod remains on for at least 10 seconds after warm-
  • up has completed

It could be that your fuser needs to be replaced, but as you can see that code relates to a couple of problems, so even replacing the Fuser might not fix the problem.

If it doesn't even do the warm up checks it is likely to be the fuser because the other components such as STS failure and cooldown won't have had a chance to run..

May 03, 2011 | Office Equipment & Supplies

1 Answer

I have Xerox Phaser 7400 with an error 928 we changed the fuser 2 weeks ago now the error has come back


Error 928 refers to the fuser motor failing. Problem could be with fuser motor, motor drive board or engine board.
One other possible cause would be if you are sending too thick a card stock through the machine, this can cause drag on the fuser which the machine interprets as a motor failure.
Hope this helps.

Jan 05, 2011 | Xerox Phaser 7400/DXF Laser Printer

1 Answer

We are getting an error message on our printer "Fuser Failure". If we turn off the printer and turn it on again it will print. But the error keep happening. What is fuser failure


Fuser Failure, means that the fuser should be replaced.

If the problem persists, access PhaserSMART®. PhaserSMART is a powerful Internet-based diagnostic tool that automatically delivers the latest support solutions with a few mouse clicks. (English only)

http://www.office.support.xerox.com/SRVS/cgi-bin/webcgi.exe

The above is a form for ordering the fuser part for your model #.

Aug 09, 2010 | Xerox Phaser 4500 Printer

3 Answers

Fuser error code u4


You would have to replace the fuser to resolve that code.

Jan 06, 2010 | Xerox Phaser 4500 Printer

1 Answer

Reset page count


Hi bseema:
Hope that this helps you.
Resetting Fuser Life
This procedure restarts the counter that tracks Fuser life. Perform this procedure after
you install a new Maintenance Kit.
To reset the fuser:
1. From the Main Menu, select Information, then press the OK button.
2. Select Supplies Info, then press the OK button.
3. Select Reset Fuser Life, then press the OK button.
4. Select Reset Fuser Life NOW, then press the OK button to reset the fuser life

Oct 13, 2008 | Xerox Phaser 4500 Printer

1 Answer

My machine shows a U4 code


U4 code refers to a fuser heat failure, you'll probable find the fuser roll is stone cold .Possible cause is open circuit heater or overheat thermostat popped.Either way you will need to pull out the fuser unit and check continuity of the components

May 29, 2008 | Xerox WorkCentre Pro 423 Copier

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