Question about Computers & Internet
Please try this:
If the drive uses a optional power adapter, be sure to use it and be sure it is the correct one for the drive Be sure to plug the power adapter directly into the wall and not through a surge protector or extension cord (this diminishes the power) Plug the USB cable into the Back USB port of the computer not the front or through a Hub (diminished power again) go to Start/Run and type devmgmt.msc and press enter. In the Device Manager do you see any devices with yellow marks, or under Universal Serial Bus Controllers do you see an Unknown Device? If so, right click it and Uninstall it. Remove the USB cable from the Computer End and restart the computer. When it comes back up, plug it back in. You can also go to Start/Run and type diskmgmt.msc and press enter. In the Disk Management window it will show all the drives on the computer. If all this fails, do as JMPC suggested, then remove the drive from the enclosure and either put it on a desktop computer as a Slave drive or attach it to a USB Adapter. The logic board inside the enclosure may have failed. Once it is outside of the enclosure you can hear if the drive is spinning up or if it is clicking or if it is cold (dead).
Posted on Jan 20, 2013
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Posted on Jan 02, 2017
HI, RULE #1 IS "ALWAYS" ATTACH/PLUGIN WHILE PC IS SHUT-DOWN. NEVER CONNECT/DISCONNECT WHILE RUNNING. GO TO CONTROL PANEL, DEVICE MANAGER, SCROLL TO BOTTOM, CLICK + WD DRIVE MANAGEMENT DEVICES, SEE IF WD SES DEVICES IS THERE IF IT IS, DOUBLE CLICK IT. A WINDOW SHOULD POP-UP SEE IF IT SAY'S THIS DEVICE IS WORKING PROPERLY. IF NO DRIVERS ARE INSTALLED, CLICK UPDATE DRIVER. IF THAT DOES NOT WORK, GO TO CONTROL PANEL, ADMINISTRATIVE TOOLS, COMPUTER MANAGEMENT, UNDER STORAGE, CLICK DISK MANAGEMENT, MAXIMIZE PAGE, SEE IF MY BOOK IS THERE. IF IT IS, RIGHT CLICK, THEN MARK PARTITION AS ACTIVE...........I HOPE THIS HELPS..........JEFFXC
Posted on Jan 26, 2011
Your drive is probably in FAT32 format. FAT32 has a 4GB file limit that is why your 5GB movie isn't saving. You will have to format the drive in Mac OS file format (HFS) using Disk Utility.
Unfortunately once its in Mac format the drive will not be recognized by windows PCs. What I do is have a program called macdrive installed on my windows computers so that they can access mac format hard drives.
i hope this helps!
Posted on Nov 26, 2008
Download the BartPE bootable iso and burn it on to a CD:
It has some nice data recovery softwares. Boot using the CD and run the data recovery software(s) and you should mostly be able to get your data back - save it to your other hard disk.
You can also get some free software data recovery tools from:
You won't lose your data,
Posted on Jan 20, 2009
Sometimes drives fail to spin up. they normally whine a little. Can you hear it spinning? If not bump it as if to try spinning it. If the drive spins up, get all of your data off ASAP.
Posted on Apr 14, 2009
The problem you're having is not at all uncommon. The external drive may simply have been disconnected improperly or may have experience a small power surge while it was writing files.
The files on the drive are most likely still retrievable should you need them. If you already have copies of all of them you can simply reformat the drive and recopy them to it. If you do not have copies, whatever you do, do not format the drive.
Assuming the damage is logical(lost the partition table), your files should be recoverable through a relatively inexpensive data recovery process. Should the drive turn out to actually be failing they are likely still recoverable but this tends to be more expensive.
There are a lot of good companies that can handle this type of recovery. The one I often use for my clients it Armor-IT Data Recovery. Although they have recently gone private(gov't contracts) you can still find them by searching the above on google and they still do private work out of Canada, they just don't advertise anymore.
Hope this helps FixYa
Posted on Apr 29, 2009
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