Question about Thermador Cooktops
The unit is about 3 years old and has had no previous problems. I tried turning off the power at the breaker box for 30+ minutes to no avail. The model number is CIT 304 GB
Call the co. And let them guide you thru this. Does your instruction manual give you any help. Hopefully, your board hasn't gone bad.
Posted on Jan 30, 2013
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Posted on Jan 02, 2017
SOURCE: cooktop is locked out on
Hi and welcome to FixYa. I am Kelly
I could be of much better help with a complete model number I.e. (example 110.XXXXX)
The wait is supposed to be 10 minutes. go back and turn off your breaker by "Physically" pushing it with conviction to the OFF position and wait 10 minutes.
If after 10 minutes the cooktop is STILL locked:
Push the touch pad that looks like a padlock for at least 5 seconds. The lock light should go out.
If it does not go out I will need your model number to go any further.
Thanks for using FixYa and I will be watching for your response.
Posted on Feb 18, 2010
Check to make sure your burner caps are aligned. I had this problem, and it turned out one of my burner caps was slightly askew. Putting it level fixed the problem.
Posted on Mar 09, 2010
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