Question about Thermador Cooktops

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My induction cooktop isn't working. When I push any of the touch pads, the numbers flash. There is no E for displayed, only the various numbers I push.

The unit is about 3 years old and has had no previous problems. I tried turning off the power at the breaker box for 30+ minutes to no avail. The model number is CIT 304 GB

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  • Master
  • 979 Answers

Call the co. And let them guide you thru this. Does your instruction manual give you any help. Hopefully, your board hasn't gone bad.

Posted on Jan 30, 2013

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Posted on Jan 02, 2017

kel1guy2002
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SOURCE: cooktop is locked out on

Hi and welcome to FixYa. I am Kelly

I could be of much better help with a complete model number I.e. (example 110.XXXXX)

The wait is supposed to be 10 minutes. go back and turn off your breaker by "Physically" pushing it with conviction to the OFF position and wait 10 minutes.

If after 10 minutes the cooktop is STILL locked:

Push the touch pad that looks like a padlock for at least 5 seconds. The lock light should go out.

If it does not go out I will need your model number to go any further.

Thanks for using FixYa and I will be watching for your response.

Kelly

Posted on Feb 18, 2010

  • 1 Answer

SOURCE: cooktop's electronic igniter started clicking all by itself

Check to make sure your burner caps are aligned. I had this problem, and it turned out one of my burner caps was slightly askew. Putting it level fixed the problem.

Posted on Mar 09, 2010

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