Question about Microsoft Broadband Networking MN-500 Wireless Base Station (L21-00001) Router

1 Answer

Weak or NO signal to MN-500 Wireless Base Station

This wireless base station has worked fine and now, for some reason, even though it says it's connected when I check my network connections on my desktop computer, my laptop will receive a very weak connection or no connection to it at all. I'm not sure why, suddenly, this occurred but any assistance would be appreciated.

Posted by on

  • 2 more comments 
  • jojogriff Feb 13, 2009

    Since the New Year our wireless network connection starts out fine but then goes to very weak then our home network disappears completely from the list of available networks. The Base Station Log shows various foreign IP addresses coming in and our WAN is blocking them at the same time our wireless computers get kicked off our network. The only thing we've done since January 1 is plugged our Wii into our main TV.

  • sable375 Feb 19, 2009

    I have the same problem. This has happened often within the last few days. I have to come in and wakeup my desktop in order for my laptop to pick up a connectable signal. My base station doesn't even show in the list of available networks. Actually NO networks show even though I can usually see the one across the street. Is it time to upgrade my base station? I've had it for several years now. And tomorrow I will be connecting my Wii to the network as well.

  • sable375 Feb 19, 2009

    oh and to answer the clarification request: in my case if my signal is weak and I move closer it works just fine. If I am not showing any networks I need to wake up my desktop. No new furniture.

  • eecom May 11, 2010

    Hello...sudden loss of wireless signal may be caused by a new source of wireless interference.

    1) Does the signal improve when you move the laptop nearer the router?
    2) Have you had any success with changing the router's wireless channel (within the router settings?)

    Some causes of wireless signal blocking are new furniture, or furniture which has been moved; signal interference can be caused by new devices such as DECT phones or wireless speakers.

    However, quite commonly the cause is a neighbour's new, powerful router, which arrives one day and simply 'blocks' your own signal from that point. :(

    Hope this helps, but please come back to Fixya if the troubleshooting steps do not make a difference to your signal...



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Expert
  • 61 Answers

Have you tried upgrading the firmware -

Posted on Feb 20, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


Reset it and use default factory login details.

Feb 26, 2010 | Microsoft Broadband Networking MN-500...

1 Answer

I have diminished signal from my Microsoft MN-500 wireless router - network is available (low signal) then disappears

if you sit close to the router after restarting it, can you connect, then step back a few steps? Also make sure no appliances are running near the router.

Jul 06, 2009 | Microsoft Broadband Networking MN-500...

1 Answer

I have cable internet but it will not recognize MN 500 base station for internet

You need to perform MAC Address Cloning. Make sure the physical connection is fine. From modem to internet port of router, from pc to port 1 of the router as well. Now open the admin page of your router and look for MAC Address Clone settings. You have to enable it and click on Clone. Save the settings and power cycle your device for 1 minute.

Jun 26, 2009 | Microsoft Broadband Networking MN-500...

1 Answer

Router stopped working altogether

You can try doing a master reset. (must refer to owners manual on how to) or replace the entire unit. Most likely the unit has failed.

Thanks, Frank

Apr 02, 2009 | Microsoft Broadband Networking MN-500...

1 Answer

Cam won't work over internet. using the microsoft wirelessMN-500

You'll needing to access the configuration page of the router? if you are using a router on the network. The IP address (Example under on the advance tab you will a port forwarding to open the ports of the MN-500 wireless base station.

Note: you'll needing to call your wireless base station manufacturer to gather the ports to open on the router.

Mar 10, 2009 | Microsoft Broadband Networking MN-500...

1 Answer

Factory reset for Microsoft Wireless Base Station MN-500 here read and follow.RICHARDM69

Dec 10, 2008 | Microsoft Broadband Networking MN-500...

2 Answers

I need software

Information + Download:

Nov 11, 2007 | Microsoft Broadband Networking MN-500...

1 Answer

How to extend the range of my MN-700 Base Station

Hi Entry Level Extenders (or by their real technological name Repeaters) are chipset dependent and therefore guaranteed to work with Hardware of the same Brand. You can try to build your Own Extender. Buy two Access Points (AP) one of them has to be able to be configured as Client. Configure the client AP to communicate to the MN-700 and then plug the second AP to it and configure it as a regular AP. Put the concoction in the middle of the way between the MN-700 and the destination computer. Doing such an arrangement might cost a little more, and be a little bulky. On the other hand it would not cut the bandwidth into Half as Repeaters do. Otherwise may be this can Help. Extending Distance: Wireless Bridging: Wireless Segregation:

Feb 19, 2006 | Microsoft MN-700 Wireless Router

1 Answer

Wireless Bridge

do this to change from routing mode to bridging mode, which allows your MN-500 to act as a wireless access point. Important: If you follow the procedures I've listed below instead of the procedures documented in the MN-500 User Guide, you will not lose the ability to administer the MN-500. This will give you the ability to change the SSID, channel, and encryption key if needed without performing a factory reset of the base station and starting from scratch. 1. While logged into the BSMT, click the Local Area Network link and access the Settings page. 2. Change the IP address from the default ( to another IP in the same range and set the DHCP server to disabled using the list. Click Apply. In the example shown above, I've changed the IP to Wait for all lights to turn green on the base station. 3. Open the BSMT again using the new IP. Use your Web browser and navigate to and enter your password if prompted. You will not be able to open the BSMT from the Microsoft Broadband Networking Utility (BNU). 4. Click Security, and then click Network Mode. 5. Click Bridging mode, and then click Apply. 6. Disconnect your computer from the MN-500 but do not disconnect the power from the MN-500 because it may take several minutes for the hardware to restart in access point (bridging) mode.

Feb 19, 2006 | Microsoft Broadband Networking MN-500...

Not finding what you are looking for?
Microsoft Broadband Networking MN-500 Wireless Base Station (L21-00001) Router Logo

Related Topics:

272 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2905 Answers

Piyal Perera
Piyal Perera

Level 3 Expert

528 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18411 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides