Question about KEIO PS2 Optical Scroll Mouse

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I cant get any mouse to work on my dell laptop.

When plugged into usb port no mouse will work .did have a mouse a while back that did work then stopped working.nothing wrong with usb ports as other things work through them.how do i install the new mouse on laptop.its a wired optical mouse model no am-3055u can you please advise

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  • 126 Answers

See the very first thing is that what u can try is that try and connect the same mouse that u had and that had worked and if works then the prob is with the mouse that u have right now and if that also doesnt work then the usb port on the laptop has gone bad and u need to replace the motherboard of the computer but before replacing the motherboard try and connect some other usb device on the same usb port.........

Posted on Jan 25, 2009

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Posted on Jan 02, 2017

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Dear Fayereid01,

You said "I have a dell computer and when I turn it on to the desktop the arrow wont move to go any further its a desktop with a IBM keyboard"

Make sure that the mouse is plugged into the the correct port. If the mouse you are using is a USB mouse then try other USB ports. If it is another type of mouse that uses a different plug, then try all the ports on your computer that it fits into until it works. It sounds unprofessional but it should work.

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If i was helpful please rate me positively

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HELLO


is your mouse and keyboard plugged into a PS2 connector http://en.wikipedia.org/wiki/Image:Ps-2-ports.jpg
look inside of your case and see if any capacitors are buldging on your motherboard the tops of the capacitors should be level/flat if they're ok, sounds like they are going, look for brown rusty color also around tops of capacitors, might be your outputs are going. If you have your mouse and keyboard plugged into ps2 ports try a USB Mouse and keyboard, borrow one first or buy a usb laser mouse for $12 worth a try even if your ps2 ports are blown, use the usb ports for mouse/keys ;)

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