Question about KitchenAid KBFS25EWMS French Door Refrigerator

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My kitchenaid fridge (KBFS25EWMS) In the freezer, bottom right corner a small line of water comes out and freezes as a sheet on the bottom...how do i stop that

Nothing is blocking the vent in the back. All food is properly in the baskets. Freezer works perfectly!!!! no frost or ice on the side.

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Posted on Jan 02, 2017

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SOURCE: Ice forming bottom of freezer leaking out the door

It is acutually a collector pan for the drain hose. When the refrigerator runs a defrost cycle (about every couple days), that pan collects the water from the ice that is melted and drains it through a hose inside the unit, to a pan under the unit. You will have to pull the back panel off the back of the freezer and melt it with either hot water or a hot blowdryer. Do it until you see the water draining freely into the bottom pan.

Posted on Oct 18, 2008

  • 150 Answers

SOURCE: Kitchenaide fridge

your defrost condensate drain is clogged. kind of elaborate to explain can chat you through the fix

Posted on May 10, 2008

tborn6
  • 700 Answers

SOURCE: kitchenaid side by side too cold. Freezes everything.

the damper motor on the refrigerator portion is not working properly

Posted on Apr 04, 2009

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1 Answer

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Normally I would agree a water line is the issue however on this particular fridge this is not the case. If you open the freezer door, notice the placement of your hand. Unless it is dead center of the handle this is the cause of the problem and what I believe is a major design flaw. Depending if left or right handed, every time the door is opened the metal tracks that hold the door are being bent. If you remove the bottom freezer basket you will notice the back support bar that is attached to the metal rails is not longer straight.What ends up happening is, certain times when the door is pushed closed it seals completely and other times it does not. The times it does not, there is inch gap between the rubber seal on the door and the fridge itself(left or right side). The freezer warms up and items start to melt. As the cycle of freeze and thaw continues you end up with the entire basin full of ice. Eventually when the door does not shut properly and the ice melts it has nowhere to go expect your floor. This is why sometime you will have a pool of water and sometimes you won't but it always leak from a corner. Learned this first hand and ending up ruining 30sq of hardwood floor

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1 Answer

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The evaporator coil is in the freezer. When it goes into defrost, that water should go down a drain in the freezer into the drain pan. Open the freezer door and see if there is any ice in the very bottom of the freezer compartment. If so, then the drain may be clogged and will have to be cleared. It is necessary to remove all of the racks and baskets to get to the sheet metal that covers the coil. Remove that panel to get to the evap coil and look below it to find the drain. It may be necessary to use a hair dryer to CAREFULLY melt any ice. Be careful not to melt the plastic liner. When you think you have the drain cleared, check it with a large glass of hot water.
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The water supply line is leaking.Put some paper towels down after you clean up and check real often to back track where leak is coming from,maybe your ice maker is over flowing with water.When was the last time you replaced your water filter?Could be backing up,just replaced mine,it was leaking under the fridge,mine is a Sear's Kenmore,ordered a filter from Sear's,Cost me 50 buck's,My filter is at the bottom front,your's may be inside the freezer.

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1 Answer

Bad Milk


I think your defrost drain is clogged so the water is draining into floor of freezer. The extra moisture is freezing the damper to the fridge so it isn't getting enough air. Hope this is some help so long after you posted the question.

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