- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you are trying to install from the cd that came with the printer it is an older version. To get updated drivers go to HP website. http://www.hp.com. click on support and drivers. 1. Click Download drivers and software (and firmware) 2. Type in the printer model number click on GO. Some printers have several versions, so it may ask for your version. click on your version. 3. From the dropdown select your Operating System click next it will then show you the drivers, updates and utilities for your Operating system. At this point you can either download the drivers or order a cd from HP.
Please click on Start-----control Panel------Printers folder.
Please right click on the 4500 series printer icon and delete the icon.
Then, once it is deleted, please right click on the empty space on the printer folder and click on "server properties".
Then click on the Drivers tab.
Highlight the Photosmart C4500 and click on Remove the drivers(Entire package) and then click on OK.
Once the drivers are removed, please insert the cd and click on " add a device" and follow the onscreen instructions.
Once it is done, the issue will be fixed.
The other solution is to uninstall and reinstall the software.
The other solution is --
Please click on start-----Computer----C Drive----Program Files----HP-----Digital Imaging-----BIN.
Here, in the BIN folder, we will see either one of the file, hpiscnapp or hpqscnvw.
Please click on this file and try to scan.
This file is responsible for scanning.
Please make a short cut of that file on to the desktop and scan.
I was having the same problems until I visited the HP website and realized that all of the hp software is incompatible with snow leopard. Here is the link to what HP says to do. JUST MAKE SURE TO UNINSTALL ALL OF THE HP SOFTWARE ON YOUR COMPUTER FIRST!!!
It worked like a charm for me.
This printer is a plug and play, so most likely, you should connect the USB to your computer first before installing and downloading any software or drivers
What is the exact model of your printer? I can send you the link to everything
maybe if we knew what type of computer (PC or MAC) which operating system (XP, VISTA etc) and what the error message or what you mean by CAN'T INSTALL HP c4500 PRINTER somebody might actually be able to help you.