Question about Danco Faucet Stem

Open Question

Installation of Danco 9C-23H/C shower valve stems

I've installed Danco 9C-23H/C stems for American Standard, but after install I get no water flow through valves. Solutions? They were a direct replacement, I'm not sure what is going on.

Posted by on

  • Matthew Beck Jan 20, 2013

    I just found that there is also an 11C-3H/C replacement for American Standard, but they look exactly the same as the 9C-23H/C in the pictures at least. Would it be worth trying those out?

  • Matthew Beck Jan 20, 2013

    Also, I did not replace the valve seat at the very back because the face was in good shape.



2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 61 Answers

SOURCE: I have a Danco 9C-23H/C stem for an American

there is never a fiction ring at the washer end, sometimes there is a cup shaped part that holds the washer but nothing else so it must be intended to go around the stem

Posted on Jun 28, 2010


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

9C-23H/C American Standard: Does the seat for the stem take an o-ring? I replaced the seats but the drip got worse.

There are three things to replacing a washer seat, after you turn the water off, open the valve before you replace it, most people take the stem nut out first, then putting it back over compresses it unless the valve is open.
Check the seat, this is not the rubber washer at the end of the stem. The seat is in the fixture, most can be removed with a special wrench.
Last but not least is the over tightening the valve to stop the water. Water wont stop instantly and it important to remember that. Turn the water of lightly when you are done, wait a moment to see what happens when the residual water drains. Then tighten more if necessary.

Feb 22, 2016 | American Standard Plumbing

1 Answer

I installed stem and the valve will not shut cold water off that is running

If your having major issues, I would try to locate the main on/off valves at your water heater and pump/cold water line in the basement. One the water is shut off, I would try to check if there is a proper required concerning the stem. It's probably on of the old gaskets that was not remove and doubled up. Happened to me. Good luck!

Mar 01, 2015 | Danco Faucet Stem

1 Answer


Turn off the water supplying the faucet. Now open the faucet. Remove handle by taking off index button and removing screw. You may need to purchase a handle puller, 10-15 dollars, and a stem wrench set. After removing handle, place appropiate sized wrench on stem and turn counter clockwise. Before installing stem, make sure it is in the open position. You may need to use the handle to turn the new stem. Screw in clockwise.

Jul 05, 2014 | Danco Faucet Stem

1 Answer

How to install a danco 10472 4z-24h/c hot & cold faucet stem

  • Shut off water supply
  • Open faucet
  • Remove knob
  • Unscrew old stem
  • Use flashlight to inspect seat for damage and corrosion. Dress or replace seat if necessary.
  • Install new stem
  • Reinstall knob
  • Turn on water supply and check for leaks

Feb 09, 2014 | Danco Faucet Stem

1 Answer

Tub handle stem wont come out- 9c-23H/C 3 handle Danco for american standard

I had a similar problem when looking to replace my shower valves with 9C-23H/C units. The old ones were very hard to get out, I imagine that they were the original ones that came with the house.
Do NOT cut into the wall, that will not get you anywhere. There is a nut that fits around the plumbing end of the stem; this is likely what is stuck. I had to put my foot on the wall and pull hard on the vise grips to get the stem out. You may want to use a flashlight and see if there is any scale build up which is getting in the way. Try to scrape that away if possible. Pull straight out on the stem very firmly, but don\'t yank on it, use constant pressure and avoid up and down movement as the nut has a tight clearance to make it out.
Going behind the wall should be an absolute last resort.

Jan 15, 2013 | Plumbing

1 Answer

When I turn on the tub faucet, water comes out of the spout and shower head. It's a t215.710 model

Does it have a diverter on the spout? If so, replace the spout with the same type. If it is a new installation, did you make up the valve or was it complete and designed for tub & shower? If it's an old valve and it has a separate diverter stem, there is a spacer behind the valve between the valve housing. Replace it.

Apr 21, 2011 | American Standard Plumbing

1 Answer

I bought a Danco 3H-10H/C, Hot/Cold stem. The problem is, it seems to be setup for hot (clockwise closes the valve, counter clockwise closes it). Is it reversable? Or is it not really a hot/cold...

One of two things has happened. I'm assuming you only get hot water when you open the valve and that this is for a single handle control shower fixture. If so either this is the wrong valve for your shower control or it is installed backwards. Sometimes the valve can be installed at either 180 degree angles. See if it can be installed any other way. If so this may solve the problem.

Jul 18, 2010 | Danco Faucet Stem

1 Answer

I have a Danco 9C-23H/C stem for an American Standard shower stem replacement. I'm trying to identify where the friction ring is supposed to be placed. I've seen it in pictures going on the end where the...

there is never a fiction ring at the washer end, sometimes there is a cup shaped part that holds the washer but nothing else so it must be intended to go around the stem

Jun 27, 2010 | Danco Faucet Stem

2 Answers

I bought a replacement Danko faucet cartridge for an american standard bathroom sink and the package said hot/cold but when I installed it on the cold side the handle turns the wrong way. How do I reverse...

Thae stem you got that said hot/cold were designed to fit old style cross handle faucets. So both hot and cold turned the same way. If the cold side you are replacing turns the opposite direction then you will need to get a cold stem. Danco does make them. Ask the retailer where you purchased the H/C stem. I hope this helps..

Dec 29, 2009 | Danco Faucet Cartridge

2 Answers

Replacing stems on old hot and cold shower valves

Some times the seat gets worn anout of round. there is a tool you can buy called a faucet reamer or reseating tool. this shoul help thanks

Oct 12, 2008 | American Standard Plumbing

Not finding what you are looking for?
Danco Faucet Stem  Logo

Related Topics:

149 people viewed this question

Ask a Question

Usually answered in minutes!

Top Danco Home Experts

Donni Steen

Level 3 Expert

659 Answers

Andrew Bugbee

Level 2 Expert

227 Answers


Level 3 Expert

12962 Answers

Are you a Danco Home Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides