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I can't open yahoomail and i can't sign in messenger

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Hi Essienit,
Thanks for sharing your problem.
Please first of all find if any other yahoo ID works on your computer? if it works the problem is with your ID just send a request to yahoo help. pl forward same mail to me too (pl dont reveal your pasword), I will help it out.

if other IDs are also not working, check browser settings, its IP address (take the help of your internet service provider for correct IP settings(if you are using proxy, pl take help of your system admin). Onece browser start working, set messenger to no proxy or appropriate setting.
messenger --> preferences --> Connection --> proxy settings
In some of the messenger versions "take setting from browser is also available" if available, its the best.

Please revert to me if have any problem at any stage.
Best of luck

Zulfikar Ali

Posted on Jan 25, 2009

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In case if you are not signed in on the yahoomail, then please uninstall the yahoo messenger and reinstall it, if possible change the password from the yahoomail, perhaps someone who already hacked your account may be playing around. You'll also need to check the plug-ins if you had installed some.
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Thanks for using FixYa.

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