Question about Samsung HT-Z310T Theater System

6 Answers

Samsung HT-Z310 tries to load disc, but never does

I put a dvd in tray and the unit continues to read "loading". The player never loads the disc. I have tried the reset option, but it does not work.

Posted by on

  • pachecorigo Jan 29, 2009

    I have the same problem. I called samsung and they told me to try and clean the lens with a typical lens cleaner sold in stores. I still haven't tryed it but I think if it was the lens, it would say disc error. When i get close the player, it sounds like it spins the disc, and then stops. It does this over and over.

    Here is my emaill pachecorigo@aol.com

    keep me posted plz. I would try the lens cleaner and let you know.

  • klasern Feb 01, 2009

    I belive the same thing happened to me when I inserted a dirty disc, only i found that out after it wouldn't play... Now it never reads DVD or CD, it starts to spin, but stops again. Over and over again. I bought it barely a week ago, so I am turning it back in to get it either fixed or replaced by the store.

×

6 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I've had a similar problem where the disc continues spinning in the "loading" mode and then finally goes to "disc error." So, I opened the cover of the player, and noticed that the disc was not spinning as fast as I expected, and there was an extra unpleasant sound when the disc was spinning. Thus, I suspected there was an issue in the drive motor system: either the motor drive board, the motor itself, or the contact to the disc. I saw that there was dust accumulated on the rubber contacts to the disc, so I cleaned them with a q-tip. I then resetted the system, and the disc was the spinning normally again, and everything worked like before! (Other things I have tried in the past were cleaning the lens and updating the firmware, none of which worked) I hope this helps!

Posted on Nov 23, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

Hi all.


Normally the optical eye becomes discoloured from general dirt thats been sucked into the unit by the air circulation fan.
One solution, clean the optical eye with a lint free cotton bud using a electronic cleaning solvent.
Now if this dose not resolve the problem, replace the DVD mechanism.
I found it at: @http://www.sparedparts.com/products/details/samsung_dvd_deck_assembly_-_deck-sdm-d1fl_basic_type_cms-s7_ah97-01831a/


£30 cheaper than most sellers.
Good luck.
G

Posted on Feb 13, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Hi everybody..! i am a proudly owner of SAMSUNG tech products :
first: i am a computer technician ,along 20 years experience ,and a lover of fixing electronics:
about this issue : dont loose your time: you need to check the electric motor which is responsible to spinning the disc..! (it is stuck..!) ,,you need to do cleaning inside, in my case I only loosen the tabs that hold the bottom of the electric motor, with a special hammer, very small, hit repeatedly until the engine getting off the dirt, this happens due to the regular use .You do not even need to disassemble the engine.then you will see how fast it is spinning.!...as a plus you can do a lubrication of the tray..regards..!

Posted on Aug 14, 2013

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Same problem here which is annoying as it works when cold but 20 mins in the film it plays it silly buggers!

Have ordered the following DVD motor which I'm hoping will fix the problem.

http://www.chsinteractive.co.uk/electrical-components/misc/htz310rxeu-motor-spindle-dvd-samsung.htm

Posted on Feb 04, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Sort of mine had same problem disc keeps spinning but will not play only had a couple of months hardly used contacted dixons they sent contractor engineer out said straight away could not fix on site need to take to work shop for repair is a common fault with this model will need to fit new dvd unit as have had to do with others after two weeks contacted them got the boss he says still on test cannot find any problems with it and will return to me next week when i said i did not want it back until they done what engineer said. he said he knew nothing about common fault with them ,i suggested he talk to engineer who came out to us whilst i contact samsung and dixons to express my great displeasure at this situation. low and behold next day rang back to tell me had ordered a new dvd unit should be back tomorrow ,thursday but still not impressed its been 6 weeks since i reported problem to dixons

Posted on Feb 18, 2009

  • idahlia Feb 21, 2011

    I've had the same problem and after trying to fix it with all that i've read here and not succeeding,i decided to open the system and see if anything looked out of place,there was a white tape that had slipped out of place that caused the disc error message to keep popping up.

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

I Have had the same prob, I recon samsung have used a cheap nasty motor for the CD spindle drive. All works fine when the unit has been switched off and is cold. But when it warms up 15-20 mins the pic starts jumping. I have had the top off and the CD spindle speed gets slower and slower unit it displays disc err. I have bought a brand new CD drive from Sparedparts.com for £22.50 if it works with the new unit ive save £200+ for a new system Worth the gamble I think Hope this helps.

Posted on Dec 11, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I stop the player from trying to load a disc?


if you put one of the clear plastic disc that come with writeable cd's to protect them, place that in the tray you should be good to go.

Jan 08, 2016 | Televison & Video

1 Answer

DVD will not load or play. Just keeps saying loading over and over


This probably means that your DVD player has a dirty lens or a tracking problem or both. If the DVD player has a tray, you can try putting an optical disc lens cleaner into the unit. (Slot-loading DVD units may not properly accept or eject the disc. So don't try a cleaning disc in that type of unit.)

Since most DVD players are cheap, it's usually better to replace the unit if the tracking is bad. Similarly, if a lens cleaner does not work, replace the unit. If the player is under warranty, contact the manufacturer.

I hope this helps.

Cindy Wells

Sep 29, 2013 | Toshiba Se-r0047 Remote Control

1 Answer

Insert disc.....


May be looking for a firmware update disk. Try looking on the panasonic website for firmware updates for this unit. Burn the file to a disk and put it in the machine and let it load.

May 29, 2013 | Panasonic DMR-EZ47V DVD Recorder/VCR

1 Answer

I have a 5 yr old liteon LVW5005 dvd recorder.I am a light user and this unit did recorder around 100 dvds. Now the recorder wont read any discs I have been using -r have tried +r no good as well the...


Hello
According to your description, it seems that the disc tray is not loading into it porperly i thinks. Just do one thing. Without any disc in tray, close the tray either by using remote control or the front panel opn/close button of the system. If the tray closes first, and then reopens again without any command, make sure that the disc tray mechanism does not working properly, and the disc is not loading into it in place.
If this is alright, place a disc in the tray, set close, and push the tray with your finger slightly as it closes, and see whether it loads properly and play the disc. If so, loading belt inside the loading mechanism is worn out, ans should be replaced. In most cases, this may be the fault. Check it.
You can do the repair work, if you have some knoledge in electroncis, and its mechanical function. If not, get it repaired by an experienced service technican. Most of them can do this work, as it is simply a mechanical one. OK.

Mar 31, 2011 | Lite On LVW-5005 DVD Recorder

1 Answer

Cds fine; dvds won't load


Most likely the DVD laser lens is dirty. Unplug the CH-DVD 300 from the wall outlet, wait 5 minutes, then remove the top cover. Next, remove the rectangular metal plate which covers the area where the CD or DVD disc would be when in the player's tray. Underneath the rectangular plate you should see two small lenses. Gently clean these lenses using ear swabs moistened with isopropyl alcohol. Reassemble the CH-DVD 300 in the reverse order that you disassembled it, plug it back into power, and now it should read your DVD discs just fine.

Aug 13, 2009 | Cyberhome CH-DVD 300 DVD Player

3 Answers

Can't get "Netflix" disc out of Player unit - remote or by pushing thebuttons on the unit.


You must take off the top of the unit and remove the disc from dvd tray. Take out the screws from the unit holding the top cover on and check the dvd tray for obstructions.if you find none then try to gently move the tray forward through the door and get you dvd movie out. Then check the mechanism for faults such as clogged gears or a broken belt or bad guide rails. You sholud see some problem in the disc carriage area.Try to repair it and test the unit with the cover off, so you can see if the fault is mechanical or electronic.If it is electronic they you should check the circuit boards for bad connections. You may find a bad wire connector or something loose.If all this fails to reactivate the dvd, then take it in to a service center and have them check it out for you. Hope this helps you with your problem.

May 12, 2009 | Cyberhome CH-DVD 300 DVD Player

1 Answer

Dvd player reads no disc and than shows loading


Have you tried other DVD's...you might have a bad one.

If so,,,you may need to clean the laser diode. You'll need cottonless swabs (no lint swabs) and Isopropyl alcohol 99%.

Might be hard to get to, depending on the model, but gently swab the diode lens. Don't saturate it tho.

good luck

Apr 07, 2009 | Samsung HT-X810T Theater System

1 Answer

Region Free Code for HT-Z310T Samsung Home Theatre


1. Remove disc from tray.
2. Switch off player and unplug from mains.
3. Wait 30 seconds, then reconnect mains.
4. Turn on player with remote. Wait for player to finish loading and display 'no disc'.
5. Press enter on remote. (There will be no on-screen response.)
6. Press 8, 4, 2, 6, 9 on the remote. (There will be no on-screen response.)
7. Press enter on the remote. Player will automatically shut off.
8. Turn player on.
9. turn off.
10. Turn player off then on again.
11. Player is now region-free. 

My brother did this on his ht-z310 and other than I think maybe the traty not openin g when it said it worked fine and his player is now region free.

I got this btw from:

http://www.videohelp.com/dvdhacks?dv...&Search=Search

Mar 25, 2009 | Samsung HT-Z310T Theater System

1 Answer

Dvd player refuses to read any disc I load into the machine


Hello I was looking to try and help you with your DVD player, we will start by loading a music cd store purchased, no burned cds please, if the cd loads and plays then your dvd player is either out of adjustment or going bad, most dvd players, i have worked on, will load and play a music cd, but will show loading errors when trying DVD's. If the music cd dosen't load then there could be an issue with the drive or tray. If the music cd plays just fine, then your laser is either out of adjustment or going bad. You can call the manufacuter to see if there is a process for resetting the DVD player, not all DVD players have this option, if resetting the DVD player dosen't work, but music cd's do then your laser lens is dirty or going bad. At this point you have three options 1) Take it to a repair shop, 2) Get an new one, 3) Get your hands dirty if your really handy and know what your doing to clean and replace the laser. I hope I can be of further assitance and I look forward to helping in the future, Thank You and have a nice day.

Jan 14, 2009 | Televison & Video

1 Answer

I put a disc in but the DVD player continues to stay Loading. It won't show any picture on the tv screen and when you try to select a DVD # it continues to say Loading and shows HD480.


Sounds like the optical drive on your Samsug has gone bad, or is dirty. Have you tried any DVD cleaners. Circuit City and Best Buy carry good ones for under 20bucks. If the cleaning doesn't work then I suggest having the unit serviced.

Jan 10, 2009 | Samsung HT-X50 System

Not finding what you are looking for?
Samsung HT-Z310T Theater System Logo

4,260 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Audio Players & Recorders Experts

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

sonic boom...
sonic boom...

Level 3 Expert

1557 Answers

The Knight
The Knight

Level 3 Expert

72670 Answers

Are you a Samsung Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...