Question about HEWLETT-PACKARD HP EliteBook 8440p Notebook

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I have an HP Elitebook 8440p that will intermittenly just shut off. You can be in the middle of something, or it just sitting there, and it will shut off.

Windows XP OS. I have updated BIOS. still shuts down

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  • vicki barnett Jan 21, 2013

    I have tried your suggestions, except for the ram. I will need to order some. It is still shutting down unexpectedly.

  • vicki barnett Jan 29, 2013

    I have tried the RAM and it did not help either...I have a system board coming, so I hope that does the trick.



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Make sure that it is not overheating. I know that notebooks will sometimes shut down if they do not have the proper amount of ventilation. You might try letting it cool down and then propping it up on a small block or box so that air can freely move under it to help cool it. Hope this helps. The other possible causes are a bad battery or power jack connection. Another thing that it might be is bad ram. I have seen all three of these issues cause a notebook computer or tablet to intermittently shutdown. Hope this helps.

Posted on Jan 18, 2013


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