Question about HP PSC 1350 All-In-One Thermal Printer

2 Answers

Unable to cancel a job

Selected cancel job from the menu followed by cancel all jobs and then turned off the printer several times still the printer is deleting the job but will not cancel or let me print anything else.

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2 Answers

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  • 419 Answers

Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

START
Control Panel
Administrative Tools
Services

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Posted on Jan 25, 2009

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  • Contributor
  • 34 Answers

I've had this before. I pull the paper out so that it has nothing to print on. then turn the printer off, cancel all the jobs from the computer. Wait for the screen to clear all the jobs, turn the printer on, insert paper and if it starts to print, just pull the remaining paper off and turn it off and back on (wait a few seconds).
I have to do this a lot with a printer I use at work. I know HP printers have this problem more, and laser jets.
Let me know if this helps.

Posted on Jan 25, 2009

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1 Answer

Where is the cancel button?


Most printers don't have a cancel button. You get to "cancel" by going into your computer START menu then selecting CONTROL PRINTER then select CANCEL PRINT JOBS. In the future, I found the safest way to avoid accidentally printing more than intended is to always select "Current Page" when ordering a print job.
I hope that helps.

Mar 03, 2015 | Canon PIXMA Printers & Copiers

1 Answer

Cancel print job with a linux operating system


HI,
You've sent a print job to your printer and the green light is blinking, but the printer is not printing. The light blinks for a very long time.
The blinking light indicates that the printer is recieving your print request and will print shortly. If the document you are attempting to print is very large or contains many graphics or images, the printer must spool this data into its memory before printing. This can take quite a bit longer than usual. PDF files are notorious for taking longer than other document types.

In this case, it is best to wait a period of time before taking action. Give the printer 10 minutes and see if it prints.

If it does not print within this window of time, do the following.

1. In the bottom right corner of your screen, you will see a small printer icon. Double click on this icon to open the printer job menu.
2. You will see your print job located there, with other information, including its status.
3. Select the job by right clicking on it and select Cancel.
4. The job should cancel itself.
5. Unplug the printer, removing all power and leave it sit for a couple of minutes.
6. Plug the printer back in and allow it to go through its start up phase until the "Ready" indicator light is solid. This indicates that the printer is ready to recieve jobs.
7. You may now attempt to print again.

Thanks,
HP Printer Support

Jul 16, 2014 | HP Printers & Copiers

2 Answers

I cannot cancel a job in my printer


Hi, if showing, right click printer icon on bottom of screen. Menu if showing, click jobs waiting.

Right click on the work you wish to cancel, menu click delete, that should clear the box of the print job.

Alternative. Click Start/Printers & Devices/Right Click Default Printer/Click Properties/Click See Whats printing/Right click print job menu/Click dropdown Delete.

Mar 24, 2011 | Dell 1700 Laser Printer

1 Answer

Printer was working, but is not now. All cables are hooked up properly and have been disconnected and reconnected. I have several documents in the memory to be printed, but the printer will not respond. ...


Here are four things you can try; may not have to perfom all:

Check to see if your printer is off-Line

1.Open the Printers, Printer and Faxes, or Device and Printers folder.

To do this:

Windows XP users; Click on Start > Settings > Printers an Faxes or Start > Control Panel > Printers and Faxes.

Windows Vista users; Click on Start > Control Panel > Hardware and Sound > Printers.

Windows 7 users; Click on Start > Device and Printers.

2.Right-click on the printer object (icon), and select Use Printer Online.

3.Microsoft Windows 7 users will double-click on icon, select printer and then de-select Use Printer Offline.


Printer Paused

The printer or print queue is paused and the print queue icon remains in the notification area ('systray') of the task bar.

Explanation:This is typically an end user error. Hint: Dragging the mouse cursor over the print queue icon in the notification area will reveal (1,2,3) document(s) pending for (User name).

What to do:

•Double-click on the print queue icon to open the print queue.
•Click on Printer in the upper left-hand corner of the menu bar.
•Is there a check mark next to Pause Printing?

-If yes, click on Pause Printing to turn off this Windows feature.

-If no, confirm that there is a check mark next to Set As Default Printer and make sure Use Printer Offline is not selected.


Delete print jobs from the print queue

Access the print queue.

Delete all print jobs

• Click on Printer in the toolbar and then click on Cancel All Documents,
or
• Right-click in the print queue and select Cancel All Documents from the pop-up menu.

You can also delete individual print jobs

1.Highlight the individual job in the print queue by clicking on it.

2.Right-click on the highlighted job and select Cancel from the pop-up menu.

IMPORTANT! If a job is stuck in the print queue and cannot be deleted or canceled using the above steps, there may be an issue with the printer spooler that controls the printing options in Windows. If you observe this symptom, it may be necessary to stop and restart the print spooler; then retrun to delete print jobs.


How to Stop and Restart the Print Spooler

Problem:

Unable to cancel print jobs; Unable to print; Print queue is unresponsive; Locked print queue; Unable to print; Cannot cancel print job; Printer driver not responding

Solution:

The print spooler controls print options within Windows. A problem with the print spooler can affect printer driver performance and Windows print queue responsiveness. Stop and Start the print spooler to see if observed symptoms subside or remain.

Method 1: Using Administrative Tools

Step Action

1 Click on the Windows logo start button.

2 Click on Control Panel on the right-hand side of the start menu contents.

3 Click on Maintenance.
4 Click on Administrative Tools.

5 Click on Services. NOTE: You may have to provide an administrator profile and password.
6 Scroll through the list and look for Print Spooler.

7
The following two options are available to stop and start the print spooler:

•Click once on Print Spooler to highlight it, and then click on the Stop or Start links in the right-hand window pane,
or
•Double-click on Print Spooler, and click on the Stop button followed by the Start button.

8 Observe the status column in the Services window to verify that the print spooler is stopped or started as applicable.


Trust this helps to resolve your problem. Please vote.

Dec 29, 2010 | Lexmark X5495 Printer

1 Answer

Keep printing old docoments / will not print current docoment / printing seem to be strunt


Follow these steps to fix your problem :

Method A :
Press the cancel button or use the cancel menu command on the printer
The most obvious way to cancel a print job is to find a cancel button or a cancel menu command on the printer and to press it. So, if you have not already done this, try this method first.

If this method worked for you, you are finished with this article. However, you may want to read the "Prevention tips" section to avoid this problem in the future.

If your printer does not have these items or if this method did not work for you, try Method B.

Method B:
Turn the printer off and on
Next, try turning the printer off and then on. With certain printer models, this cancels the print job.

If this method worked for you, you are finished with this article. However, you may want to read the "Prevention tips" section to avoid this problem in the future.

If this method did not work for you, turn your printer off, and then try Method C.

Method C:
Use Control Panel to cancel printing
This method is a bit fancier. We will use Control Panel to try to cancel printing.

But what exactly are you trying to do? Are you trying to cancel printing only a single document, or are there other print jobs that you want to cancel? And are all the print job yours, or are there print jobs that other people have sent to the printer? If you have to cancel documents that other people have sent to the printer, you must have Computer Administrator status or you must have permission to cancel the print jobs. If you are using your own printer, you most likely have Computer Administrator status. If you are printing to a shared printer, you might have to ask the system administrator to cancel the print job for you.

To cancel one or more print jobs, follow these steps.

1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
* To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
* To cancel all print jobs, click Cancel All Documents on the Printer menu.

Note If you cancel a print job that you did want to print, make sure that you send the print job to the printer again.

If this method worked for you, you are finished with this article. However, you may want to read the "Prevention tips" section to avoid this problem in the future.

If this method did not work for you, make sure that your printer is turned off, and then try Method D.
Back to the top
Method D: Stop the print spooler and delete all spooled files
If you tried Methods A through C and you were not successful, Method D should work for you. If you came to Method D immediately only to delete a print job, some of what we say here might not apply to you, so please bear with us.

Method D is somewhat more complex and will require a bit more work than the other methods, but don't worry. Method D looks much more difficult than it really is.

First, in case that you don't know how printing works, here is a short explanation. Print jobs are sent to the printer as spooled files. This means that the files are put in a temporary location so that the printer can access a print queue and print jobs at its own speed. If you stop the spooler and its files, most of the time, you both cancel printing and delete the print job.

Note To use this method, you must have Computer Administrator status. If you are using your own printer, you most likely have Computer Administrator status. If you are printing to a shared printer, you might have to ask the system administrator to cancel the print job for you.
Step 1: Start Notepad
To stop the print spooler and its files, we will have you create and run a script file that will automatically stop the service. This sounds difficult, but it really isn't. Just follow these steps carefully.

1. Click Start, and then click Run.
2. In the Open box, type notepad, and then click OK. Notice that a blank Notepad document opens.

Step 2: Copy a command script to Notepad
Now we will have you copy and paste some commands to the Notepad document.

1. Carefully select (highlight) all the following text:
net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler
2. Right-click the text that you selected, and then click Copy.
3. In Notepad, right-click in the blank document, and then click Paste.
4. Carefully select (highlight) all the following text:
C:\DeletePrintJobs.cmd
5. Right-click the text that you selected, and then click Copy.
6. In Notepad, click Save As on the File menu.
7. In the File Name box, right-click, and then click Paste.
8. Click Save.

Step 3: Run the command script file
Now that you have created the command script file, you will run it. To run it, you will copy and paste the name of the command script file in the Run box.

1. Carefully select (highlight) all the following text:
C:\DeletePrintJobs.cmd
2. Right-click the text that you selected, and then click Copy.
3. Click Start, and then click Run.
4. In the Open box, right-click, and then click Paste.
5. Click OK.
6. Notice that the Command Prompt window opens to run the command script file that you created. Notice also that this window closes automatically when the command script file has finished running. If you do not see the Command Prompt window open, check that you saved the command script file by using the correct name and that you entered the correct command script file name in the Run box.

If this method does not work the first time, or if you cannot print anything after you use this method, restart your computer, and then try again.

Nov 20, 2010 | Lexmark X2500 All-In-One Printer

2 Answers

How do i cancel a print job?


Method A: Press the cancel button or use the cancel menu
command on the printer
loadTOCNode(2, 'resolution');
The most obvious way to cancel a print job is to find a cancel button or a
cancel menu command on the printer and to press it. So, if you have not already
done this, try this method first.

If this method worked for you, you are
finished with this article. However, you may want to read the "Prevention tips"
section to avoid this problem in the future.

If your printer does not
have these items or if this method did not work for you, try Method B.
Method B: Turn the printer off and on
loadTOCNode(2, 'resolution');
Next, try turning the printer off and then on. With certain printer models, this
cancels the print job.

If this method worked for you, you are finished
with this article. However, you may want to read the "Prevention tips" section
to avoid this problem in the future.

If this method did not work for you,
turn your printer off, and then try Method C.
Method C: Use Control Panel to cancel printing
loadTOCNode(2, 'resolution');
This method is a bit fancier. We will use Control Panel to try to cancel
printing.

But what exactly are you trying to do? Are you trying to cancel
printing only a single document, or are there other print jobs that you want to
cancel? And are all the print job yours, or are there print jobs that other
people have sent to the printer? If you have to cancel documents that other
people have sent to the printer, you must have Computer Administrator status or
you must have permission to cancel the print jobs. If you are using your own
printer, you most likely have Computer Administrator status. If you are printing
to a shared printer, you might have to ask the system administrator to cancel
the print job for you.

To cancel one or more print jobs, follow these
steps.

  1. Click Start, and then click Run.
  2. In the Open box, type control printers, and then click OK.
  3. Right-click the icon for your printer, and then click Open.

    • To cancel individual print jobs, right-click the print job that you want to
      cancel, and then click Cancel.
    • To cancel all print jobs, click Cancel All
      Documents on the Printer menu.
Note If you cancel a print job that you did want to
print, make sure that you send the print job to the printer again.

If
this method worked for you, you are finished with this article. However, you may
want to read the "Prevention tips" section to avoid this problem in the
future.

If this method did not work for you, make sure that your printer
is turned off, and then try Method D.
Method D: Stop the print spooler and delete all spooled
files
loadTOCNode(2, 'resolution');
If you tried Methods A through C and you were not successful, Method D should
work for you. If you came to Method D immediately only to delete a print job,
some of what we say here might not apply to you, so please bear with
us.

Method D is somewhat more complex and will require a bit more work
than the other methods, but don't worry. Method D looks much more difficult than
it really is.

First, in case that you don't know how printing works, here
is a short explanation. Print jobs are sent to the printer as spooled files.
This means that the files are put in a temporary location so that the printer
can access a print queue and print jobs at its own speed. If you stop the
spooler and its files, most of the time, you both cancel printing and delete the
print job.

Note To use this method, you must have Computer
Administrator status. If you are using your own printer, you most likely have
Computer Administrator status. If you are printing to a shared printer, you
might have to ask the system administrator to cancel the print job for you.
Step 1: Start Notepad
loadTOCNode(3, 'resolution');
To stop the print spooler and its files, we will have you create and run a
script file that will automatically stop the service. This sounds difficult, but
it really isn't. Just follow these steps carefully.

  1. Click Start, and then click Run.
  2. In the Open box, type notepad, and then click OK.
    Notice that a blank Notepad document opens.

Step 2: Copy a command script to Notepad
loadTOCNode(3, 'resolution');
Now we will have you copy and paste some commands to the Notepad document.

  1. Carefully select (highlight) all the following text:
    net stop spooler
    del
    %systemroot%\system32\spool\printers\*.shd
    del
    %systemroot%\system32\spool\printers\*.spl
    net start spooler
  2. Right-click the text that you selected, and then click Copy.
  3. In Notepad, right-click in the blank document, and then click Paste.
  4. Carefully select (highlight) all the following text:
    C:\DeletePrintJobs.cmd
  5. Right-click the text that you selected, and then click Copy.
  6. In Notepad, click Save As on the
    File menu.
  7. In the File Name box, right-click, and
    then click Paste.

    Note Notice that
    this file name differs from most other file names that you might have seen. That
    is because this file is a command script file.
  8. Click Save.

Step 3: Run the command script file
loadTOCNode(3, 'resolution');
Now that you have created the command script file, you will run it. To run it,
you will copy and paste the name of the command script file in the Run box.

  1. Carefully select (highlight) all the following text:
    C:\DeletePrintJobs.cmd
  2. Right-click the text that you selected, and then click Copy.
  3. Click Start, and then click Run.
  4. In the Open box, right-click, and then
    click Paste.
  5. Click OK.
  6. Notice that the Command Prompt window opens to run the command script
    file that you created. Notice also that this window closes automatically when
    the command script file has finished running. If you do not see the Command
    Prompt window open, check that you saved the command script file by using the
    correct name and that you entered the correct command script file name in the
    Run box.
Note If this method does
not work the first time, or if you cannot print anything after you use this
method, restart your computer, and then try again.

Oct 08, 2010 | Pitney Bowes AddressRight DA300 Printer

1 Answer

Unable to delete pending jobs


To cancel one or more print jobs, follow these steps.


1. Go to Control panel - Printers .
2. Right-click the icon for your printer, and then click

Open.
3. To cancel individual print jobs, right-click the print job

that you want to cancel, and then click Cancel.
4. To cancel all print jobs, click Cancel All Documents on

the Printer menu.

Alternatively if this doesnt work you have to restart the spooler service

1.Go to Control Panel - Click Administrative Tools.
2.Double-click Services.
3. Stop the service called Print Spooler.
4. Click Start to restart the Print Spooler. Then click OK.


Hope this helps.

Mar 12, 2010 | HP LaserJet P4015N Printer

1 Answer

How do I cancel unwanted print jobs.


on the printer driver has a spooler area. to enter this area go control panel, printers and faxes, enter your printer, then select the print jobs and on top has a menu document, and choose cancel . the 1st print job is printing, so takes longer time to cancel.

Dec 28, 2009 | Epson Stylus Photo 1400 Printer

1 Answer

Unable to cancel print queue


You can cancel a print job from within Windows by going to Control Panel -> Printers and double-clicking on the appropriate printer. Right-click the print job you want to cancel and select Cancel from the context menu. Anything already sent to the printer will continue to print.

You can also cancel a print job from the printer by pressing Cancel on the control panel. This applies to whatever is currently printing.
(You may want to remove any paper from the paper tray first.)

Clicking the cancel print icon stops the job from continuing to spool, but whatever is still in the printer's memory will continue to print until exhaused or the job is cancelled from the printer's control panel.

Apr 14, 2009 | Printers & Copiers

1 Answer

Unable to cancel a job?


turn the printer off and open printe by clicking printer icon in notification area, select print job and press delete button from keyboard.

Nov 24, 2008 | HP PSC 1110 All-In-One Thermal Printer

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