Question about Master Lock 5400d: Portable Select Access Key Storage Lock

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I own a masterlock 5400d and left it open. I am ready to reuse it and thought I knew combo but I cannot get the reset button to depress so I can reset the code.b

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  • Anonymous Mar 08, 2009

    i cant remember my code any help out there

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You are out of luck. this actually happend to me. im really sorry

i heard you could get your code from master lock but i think that is only for standard dial locks :(

Posted on Apr 11, 2009

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Master Lock 5400D Key Storage Combination Lock box i reset it combination a couple of days ago and it worked fine until today. Now it won't open with the new combination. How can I get in to it without...


Two solutions: (if the box is closed and it is attached to something)


1. Contact Masterlock.com and fill out the form, get it notarized and send it in for the combination to unlock it based on the S/N which is on the lock.(http://www.masterlock.com/faq/LostCombinations/). Good luck on this since Masterlock will end up finding something that will prevent them from giving you the combination. Its quite frustrating and NOT worth the trouble.

2. Go to home depot. Buy a 24in bolt cutter ($22) cut the stem of the lock. and replace with a new lock that you can buy from home depot for $ 29.00. If you have a key that is inside the lock box that you really need, You will now need to drill out the combinations piece by piece and the door will pop open or send the lock back to Masterlock. They will retrieve the key for you and send it back.

Jun 25, 2010 | Master Lock 5400d: Portable Select Access...

1 Answer

Resetting the combination


The reset works when the current correct combination is set on the front. If you forgot the combination, you can go to the www.masterlock.com and download a PDF to request a combination from the factory to open it. It requires a notarized form & takes 6+ weeks. In the end, it is probably easier to buy a new one. When resetting the combo, I accidently scrambled it as I flipped it over. And did not know the combo. The reset button would not work. I did some guess work around the setting and got it to release again.

Jan 08, 2008 | Master Lock 5400d: Portable Select Access...

1 Answer

I need to take my master lock 5400 off the door, is their a switch


ONCE YOU HAVE OPENED IT YOU WILL NOTICE A SMALL CHROMED PIN INTHE TOP RIGHT HAND CORNER. MOVE THIS TO THE LEFT WHILE PULLING THE BODY DOWN AND THE SHACKLE WILL OPEN

Nov 17, 2007 | Master Lock 5400d: Portable Select Access...

1 Answer

Master lock 5400D lock box


Master lock offer a free replacement service for locks which develop a mechanical defect during normal use.
See their website here for further information -

http://www.masterlock.com/customerservice/

If the lock has been forced or tampered with to cause this problem, then a replacement is needed.

Hope this helps

Nov 14, 2007 | Master Lock 5400d: Portable Select Access...

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