Question about Dyson DC25 All Floors Bagless Upright Vacuum
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Posted on Jan 02, 2017
Hi its Darran at Dyson.
So that we can help resolve, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US). It sounds as though your stabiliser has come out of place and one of our advisors should be able to help you pop this back in.
Dyson Customer Service
Posted on Apr 19, 2010
We had the exact same issue. Turns out my wife had inadvertantly sucked up a magnet that was the same size ans the tube. Hold the tube up to a light source. If you cannot see any light, there is something stuck in it. To dislodge the item, stretch out a wire hanger and run it through the tube. It should lislodge the item. Dyson's are great but are very tempermental!
Posted on Jan 25, 2011
SOURCE: My dyson dc25 wont stand upright
I'm sorry to hear you're having difficulties with your DC25. If part of the stabiliser mechanism has snapped off, you'll need to get in touch with us directly so we can provide further assistance. If a repair is necessary, this should be covered by our 5-year guarantee as long as it's been used in accordance with the terms and conditions listed in the user guide. All you need is your proof of purchase.
You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.
Dyson Online Customer Support
Posted on Dec 14, 2011
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