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Re: Clothes mover of whirlpool top-loading washer is...
You need to replace the agitator dogs inside the clothes mover (agitator). take of the top then the cover, remove th bolt and take the top half off. you should see four "dogs" that need to be replaced.
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if the clothes mover section on top quit,remove the detergent cup and with a 9/16" socket remove the bolt down inside,this will let you remove the clothes mover part,then you need to order the thrust bearing and dogs cam rebuild kit for this model
Hi, The problem that your washing machine is not agitating, you will need to check certain things. Please check the timer to see if it is in good working order or not. Next you will need to check the motor and the motor switch. On some of the newer washers the door switch also controls the motor. If the motor starts running after the washer has filled to the selected level, but the agitator doesn’t move, you will need to check the following parts. The agitator dogs. They are located inside of the agitator clothes mover. You will need to remove them and check to see if they are in need of been replace. The clothes mover. This part is the top part of the dual action agitator. Its job is to move the clothes from the top of the spin drum to the bottom part of the agitator. You will also have to check the inside of the clothes mover to make sure that the gear like cuts are not worn out. However another problem could be a broken motor coupler.
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just place both feet on the agitator as it sits on the floor and lift up on the top half. there are plastic tabs on the bottom half that hold the two pieces together. you will need to remove the 2 tabs before putting the 2 pieces together. the bolt that you screw the agitator down with will hold the 2 pieces together. Joe
Your agitator dogs are worn out. They are 4 small pieces in the agitator that act as one way clutches. They allow the top section to turn one way but catch the other way. Pretty simple fix.
If you will post the complete model number I will find the part numbers for you and try to provide instructions on replacing them.