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Re: Stripe on copy
When you copy through the ADF, the machine scans over what is called the '**** glass'. If you lift the ADF you will see a thin strip of glass that runs front to rear, just to the side of the original glass. You must clean the glass--- probably white-out, ink, etc... also look to see if a piece of paper, staple, etc.... is laying over the glass. When something is on the glass, the machine scans it down the page.
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When you get marks from the document feeder it is dirt on the narrow optical strip that collects the image. Hinge up the rectangular lump at the top end of the feeder and clean the glass strip with alcohol hand sanitizer on a tissue and polish off. Whilst you at it clean the glass on the scan platen.
The reason for such lines if they appear only on scans/copies from the automatic document feeder (adf), but not on regular scans and printouts is that there is dirt on the small glass stripe next to the scanner area that is used for scanning from the adf. Just clean that glass stripe and the lines should go away.
Yes - surprisingly - we had the same problem, the gray stripe along the side of the page only showed up when the original was fed through the document feeder on top. Cleaned the small area of glass under the feeder repeatedly with no change to the resulting stripe, but then while cleaning the upper roller, above the area of glass where the scan lamp illuminates during the copying from the ADF, we found a small piece of paper adhering to the top roller in the paper path, cleaned it off, and no more band. We didn't see the bit of paper on the upper roller until we rolled it while cleaning. Still can't figure how that made a stripe....but hope this helps you.
Have you cleaned the small, narrow glass window leftmost of the platen? It is directly above the scanning bar's "home" position, and that's where the document is scanned, while it's fed by the feeder, passing over the bar (the paper moves, as oposed to platen scanning, when the bar is moving and document remains still).
Hello sir; Is the stripes allway in same place and you use document feeder to copy, then you have to clean up a piece stripe glass on the plateform, otherwise ,you have to change drum cleaning blade or drum cartridge.
Lift the document feeder and clean the narrow glass, (next to the glass where you place your originals). Documents are scanned across this glass when automatic feeder is used, thus a small piece of dirt becomes a line down the page.
okay it sounds like you have something wrong with the scanner which could be one of a few things.start by really looking close at the black stripe you need to make a copy of something with text across the entire black stripe. try both laying a sheet on the glass and throught the document feeder. what you are looking to see is if it's still able to scan the text and just is very dark in that area or if it's solid black with no text being exposed. one means that either your scanner is being blocked in that area due to dirt, white-out, smudges on glass, dust etc. the later being a diffective scanner.. I would clean glass paying close attention to the 1 " **** glass on the left that's what the machine uses to scanning with the document feeder. if you haven't solved it yet and you Must then lift the document feeder open, be sure machine is off. remove 5-6 screws securing the 2 guide plates for the glass, before doing so notice there is a gap between the two peices. the **** glass is for using the document feeder the other is orginal glass, they are two pieces so be careful when lifting the glass and clean both sides, then while you have the glass out, very gently hold the shiny mirrors just below and very gently slide to the left, there are 3 mirrors that may need to be cleaned using glass cleaner on very soft cloth, doing this ever so gently.
I hope this helps.
If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.