An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
An expert who has written 50 answers of more than 400 characters.
Re: Stripe on copy
When you copy through the ADF, the machine scans over what is called the '**** glass'. If you lift the ADF you will see a thin strip of glass that runs front to rear, just to the side of the original glass. You must clean the glass--- probably white-out, ink, etc... also look to see if a piece of paper, staple, etc.... is laying over the glass. When something is on the glass, the machine scans it down the page.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When you get marks from the document feeder it is dirt on the narrow optical strip that collects the image. Hinge up the rectangular lump at the top end of the feeder and clean the glass strip with alcohol hand sanitizer on a tissue and polish off. Whilst you at it clean the glass on the scan platen.
Yes - surprisingly - we had the same problem, the gray stripe along the side of the page only showed up when the original was fed through the document feeder on top. Cleaned the small area of glass under the feeder repeatedly with no change to the resulting stripe, but then while cleaning the upper roller, above the area of glass where the scan lamp illuminates during the copying from the ADF, we found a small piece of paper adhering to the top roller in the paper path, cleaned it off, and no more band. We didn't see the bit of paper on the upper roller until we rolled it while cleaning. Still can't figure how that made a stripe....but hope this helps you.
Have you cleaned the small, narrow glass window leftmost of the platen? It is directly above the scanning bar's "home" position, and that's where the document is scanned, while it's fed by the feeder, passing over the bar (the paper moves, as oposed to platen scanning, when the bar is moving and document remains still).
Hello sir; Is the stripes allway in same place and you use document feeder to copy, then you have to clean up a piece stripe glass on the plateform, otherwise ,you have to change drum cleaning blade or drum cartridge.
Does the line appear when you copy from the glass? Or is it Just the document feeder. If it is just throught the doc feeder then you have to clean the **** glass next to the main glass. It only takes a small dot to make a line. Hope this helps. Have a nice day.
Lift the document feeder and clean the narrow glass, (next to the glass where you place your originals). Documents are scanned across this glass when automatic feeder is used, thus a small piece of dirt becomes a line down the page.
If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.