Question about Gateway Profile 4M PC Desktop

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MY GATEWAY PROFILE 4 ISSUES A PROBLEM WITH THE HARD DRIVE.

WHEN STARTING MY COMPUTER, I GET A MESSAGE THAT SAYS PROBLEM WITH THE HARD DRIVE HAS BEEN DETECTED. CONSULT TROUBLE SHOOTING SOLUTION OF OWNERS MANUAL. PRESS THE ENTER TO CONTINUE. I PRESS ENTER AND I CAN'T GET WINDOWS LOADED. IT REVERTS BACK TO THE HARD DRIVE MESSAGE.

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  • jacobsbonnie Jan 26, 2009

    THANKS FOR THE INFO. YAH, NOT GOOD NEW!

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Bad news. Your hard drive has had a SMART failure and subsequently crashed. If your data was important, I would get the computer to a skilled professional as soon as possible. Ideally, you can get them to make an image of your drive. That will get you back to right before the crash. If they can't do that, there are data recovery places like gillware.com that can help you out for a flat fee.

Posted on Jan 25, 2009

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