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Have a RIchabod 30gal. Gas water heater. Model 5vr30t. Pilot light and burner won't stay lit.

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Posted on Jan 02, 2017

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SOURCE: gas water heater burner wont stay lit

This is a major problem with Kenmore power miser 6, 9, and 12's - we purchased a Power Miser 6 in Nov. 2006 and have had 5 service calls in two years - we are on our 6th call now - Go to http://baheyeldin.com/technology-in-society/mistaken-identity-help-with-kenmore-water-heater.html or Complaintsboard.com and you will see multiple complaints on these models. We had Sears out days after we purchased the water heater, and had parts replaced, then more problems in April 2007 - It worked ok until Nov, 2008 and now it has gone out 3 times. We were told it is lint collecting on the screen that sits under the burner (difficult to get to) - we made a vacume attachment out of PCV pipe (like the one the repairman had) and vacumed the screen when the pilot light wouldn't stay lit - that is what they told us was the problem - but this time, the vacuming isn't working - Ash also builds up on the pilot light burner which has to be removed - you can't replace the thermal coupler without replacing the entire burner unit in this model - In short, if you can get your money back and buy a more reliable model, do it! Sears sold us a maintenance agreement after they had come out 3 times ($290), and still we go for 2-5 days without hot water waiting for them to come out and not fix our water heater. They also told us we should build a platform elevated off the floor to increase oxygen and decrease dust - funny our last model was still working at over 10 years and never had an issue in the same location! Sears installed the water heater, and should have installed it on a platform if that was what was needed. Also, there was no warning about having to vacume the screen (UNDER the heater - very difficult) - when we purchased this model or we wouldn't have bought it - Kenmore water heater repair line now tells you to try scrubbing the screen - but who wants to do this every month??? I can't tell you how inconvenient this has been - Looks like there was a class action suit against LOWE's which included the AO Smith water heaters (which is who built the power miser heaters) - no class action suit yet against Kenmore - This has been a nightmare and at the websites I listed, you will see many more such complaints, and some creative solutions...but I doubt any will work for long. Good luck.

Posted on Jan 14, 2009

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1 Answer

Reliant 501 Natural Gas won't stay lit


Reliance water heater?
Thermocouple is good if the pilot stays lit continuously.

501 is older model. Unknown if this unit has FVIR protection and sealed combustion chamber or open air intake on front of unit.
http://waterheatertimer.org/pdf/Reliance-2006-Service-Handbook.pdf

With FVIR protection:
Get more fresh air to the unit.
Clean the flame arrestor screen.
Test and replace the thermocouple:
http://waterheatertimer.org/How-to-test-water-heater-thermocouple.html
Inspect and clean burner and combustion parts
Test gas pressure, bleed air out of gas line.
Replace gas control valve.
Test draft air by lighting match and see if smoke is pulled into the vent pipe at draft hood on top of tank.

Aug 20, 2012 | Water Heaters

1 Answer

The pilot won't stay lit on gas hot water tank.


Make sure thermocouple tip is seated inside the burner flame.
Make sure thermocouple is not overtightened. Finger-tight + 1/4 turn.
If the pilot lights, then ECO energy cut off is not tripped, but gas control valve might be bad.
Check color of pilot flame: it should be strong and clear blue.
If pilot flame is weak, or color of flame is yellow-orange: Clean pilot orifice and burner and combustion parts on yearly basis.
Clean air intake screen if applicable.
Increase air supply to water heater. Open a window and see what happens.
Check for adequate draft going up chimney using match under vent hood to see if smoke drafts immediately upwards.
Bleed air out of gas line.
Check gas pressure.

Open following links for troubleshoot resources:
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/pdf/Pilot-outage-troubleshooting.pdf
http://waterheatertimer.org/pdf/Vent-spillage-test-atmospheric-gas-water-heater.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Sep 21, 2011 | Water Heaters

1 Answer

Pilot light won't stay lit on new water heater


1) Get more air to the water heater and see if problem continues.
2) Read the following pdf-s for things that might apply to your situation.
http://waterheatertimer.org/images/Negative-pressure.jpg
http://waterheatertimer.org/pdf/Attic-Ventilation-and-Pilot-Outage-in-Gas%20Water-Heaters.pdf
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf

3) Read pdfs above first, and then Add a comment with missing information below, for possible do-it-yourself help.
Does this water heater have a blower?
Is gas valve electronic? Or does gas valve have a dial?
If gas valve is electronic, have you checked outlet with circuit analyzer?
Did pilot light work correctly for a while? If so how long?
Where is water heater located? Hot attic? Closet? Garage? Is area dirty and dusty? Has air intake been cleaned?
What color is pilot flame? Clear blue or yellow-or-orange?
Have you inspected inside of combustion chamber for dripping water?

Aug 28, 2011 | American Standard 40 G Natural Gas Water...

1 Answer

Reliance 606 natural gas water heater - model #640YORT - water does not stay hot. pilot has to be clicked to heat and then u can use hot water til tank empty and it will not continue to heat water.


If I understand correctly, the pilot light is not staying lit.
You light the pilot and water in the tank reaches temperature.
Once hot water is gone, then pilot light has to be lit again.

Gas pressure is good, and gas is flowing.
Thermostat is working at high end because it cuts off heating.
Vent is working because tank heats up.
Air intake is working.

Gas control thermostat might not be reading low temperature. Replace gas control valve.
Pilot tube might be dirty. Clean burner parts and combustion chamber, and air intake, and vent.
Backdraft might be blowing out pilot. Check for constant updraft by running water heater 5 minutes, and then light match under vent hood and see if smoke goes up.
Very hot air can put out pilot, especially when water heater located in attic. Add ventilation.
Improper vent might have water dripping back down into combustion chamber and putting out pilot light and rusting out the parts. Inspect for rusted parts and water.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf

Aug 09, 2011 | Reliance Natural Gas Water Heater Control

1 Answer

Cannot get the pilot light to stay lit. Replaced the thermocouple and the problem still exists


Burner parts need yearly cleaning, air intake needs periodic cleaning, burner parts cannot be exposed to trace amounts of chemical without damaging parts, no water should be dripping down from vent, vent should be checked for updraft, ample combustion air is required especially in closed basements, tight houses, and hot attic, bleed gas line to remove air, check that gas control thermostat is functioning.
Open following links for pilot light help:
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf

Aug 07, 2011 | Rheem 50 Gallon FVR NATGAS Water Heater...

1 Answer

Pilot wont stay lit on waterheater. I replaced Thermocouple and that did not fix it. It will stay lit on vacation setting.


Most gas water heater problems can be fixed with yearly service that cleans burner and burner parts, checks gas pressure and bleeds air out of gas line, cleans air intake, and checks for venting and air intake problems.
Open following links for resources:
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/pdf/Attic-Ventilation-and-Pilot-Outage-in-Gas%20Water-Heaters.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Jul 27, 2011 | Water Heaters

1 Answer

I can light the pilot and the burner will come on, but it won't stay lit. I bought a new pilot assembly and installed it. the burner and the pilot light still won't stay lit. This is the unit that...


Most gas water heater problems can be solved by having service technician perform yearly maintenance. Or by doing maintenance yourself.
This maintenance includes cleaning burner parts and combustion chamber, checking gas pressure and supply, bleeding air out of gas line, checking vent draft, making sure air supply is adequate and not exposed to chemicals, cleaning air intake. Also adjusting flame sensor so it is positioned correctly. If water heater is connected to electric circuit, the outlet must have correct polarity.

You can get gas to appliance indicates the gas control valve and water heater are not locked out. But the gas control valve thermostat can still be bad.

Open following link for illustrations, typical service manuals, and maintenance information, and images of gas control valve thermostats.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

Jul 20, 2011 | Reliance & Pilot Assembly for Natural Gas...

2 Answers

Natural gas hot water heater not stying lit


Probably a bad solenoid in the gas valve. Higher voltage of a new thermocouple keeps it open longer but it still fails over a period of time. Look into a new gas valve for the water heater.

Dec 17, 2009 | General Electric GE SmartWater Household...

1 Answer

The pilot light & will stay lit. untill the burner cycles on/off


MAKE SURE THE BURNER TUBE AND ORIFICES ARE CLEAN. MAKE SURE YOU HAVE THE PROPER LP PRESSURE.

Oct 05, 2009 | RTO Atwood Water Heater - 6 Gal LP

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