Question about Brother MFC 6800 All-In-One Laser Printer

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Replace drum soon

I did replace the drum unit but the machine keeps telling me that I still need to replace it.

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You can disable this message. Turn on while press Menu.

You have enter in "service mode"
Put code 10
Put code 31 (after WSW)
scroll right until last digit
change to zero
press menu
put code 99

And ready!!!

Posted on Feb 05, 2009

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I HAVE REPLACED TONER WITH THE CORRECT BROTHER TONER CARRTRIDGE AND THE MACHINE KEEPS TELLING ME TONER ERROR AND REINSTALL DRUM UNIT..HELP


Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

  • Open the front cover of the printer.
  • Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
  • Remove the drum unit and toner cartridge assembly.
  • Replace the drum unit and toner cartridge assembly back into the printer.
  • Close the front cover of the printer
  • Your drum unit should now be reset
  • MFC / DCP PRINTER SERIES

    1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
    2.Replace the drum unit and toner cartridge into printer.
    3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
    4.To clear this error message, you need to reset the drum counter as instructed below.
    5.Make sure that the machine is turned on.

    For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

    7.When the LCD shows Accepted, close the front cover.
    8.Your drum is now reset.

    Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

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Continue to get a message to change drum soon. Changed drum already. Print quality is still not good.


hi

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.

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The "replace drum soon" indicater is a warning for you to have a new replacement drum "on-hand". Soon the display will change to "REPLACE DRUM" AT WHICH TIME THE UNIT WILL STOP PRINTING.
When the new drum cartridge is then installed...the REPLACE DRUM indicator will be reset. DO NOT replace the drum before the machine says to.

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My all-in-one printer keeps telling me that I need to change the drum soon. I bought a new drum inserted it into the printer and now I can't print anything. Plus, it is still telling me that I need to...


This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.
Note
    Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of unauthorized third party drum units, toner cartridges or toner.
    If you are using a genuine Brother drum and toner and after following this procedure the unit continues to show "CHANGE DRUM SOON", your machine may require service. Please contact the Customer Service Center.

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Hi, I have a Brother MFC 8460N and it says DRUM NERA END, can you tell me what it means? Thanks


You need to replace the drum unit soon or your machine will stop working completely.

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1 Answer

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Once you change the drum unit on these machines you must reset the printer. Turn on the machine, open the front cover where the toner is located, press the "option" button on the keyboard. You should see a message on the display that gives you an option to press 1 or 2. Press 1 to change drum. Close the cover and you should be reset.

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Once you have changed the drum unit on Brother 4100 you will need to keep the front door open and then press the option button. Your dispay should give show you a drum change option. press 1 to change drum and the machine should show "accepted" after a few seconds. Afterwards, close the door.

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DCP 1000 Brother Copier Replaced the drum and can't seem to get the display to reset the counter. It keeps indicating that it needs drum replaced soon. Followed instructions on the new cartridge. Still...


With open front door take out the drum unit with the toner and put inside again, still open door press clear, the message replace drum? yes/not and is done!

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