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Kirk Evans Posted on Jan 18, 2013

Holmes heat safe turns off

Keeps turning off

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1helpful
2answers

I am unable to open the tank cap.. it is stuck.


Service and Support at HolmesProducts com
Holmes® Brand Customer Service
Holmes® Home Appliances
1-800-546-5637
Phone Number
800-284-3267
Holmes Calls You Instead Home > Find a Call-back > Holmes Calls You Instead
It's true! We can have Holmes call you so you don't have to wait on hold - free! You can go back to what you were doing, and avoid the waiting on hold on the phone. We'll do the waiting for you.

reference: http://gethuman.com/phone-number/Holmes/
0helpful
1answer

Red light keeps blinking

Hello, this is Ava with Think Crucial.

It looks like you may need to change your filters. It is advisable to change filters every 3-6 months for optimal use. When replacing your filters, make sure that the unit is turned off and unplugged from the power. Once filters are replaced, turn on your unit then press and hold the filter check indicator button for 3 seconds. The indicator light will blink 3 times and turn off, and reset the filter change timer.

You can purchase a wide variety of high quality Holmes replacement parts for your Holmes Air Purifier direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.thinkcrucial.com/search?type=product&q=holmes

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
0helpful
1answer

Hello I have a Holmes HS700 and it has been great until now. I was trying to dry something by tilting the heater but then realized it turned off each time I tilted it. Needless to say after a few...

Ed, try turning OFF the Master ON/OFF Switch and unplugging the unit. Wait 12-15 minutes and plug it back in. Turn the Master ON/OFF Switch to ON and set your controls as you normally do. Hopefully the heater reset itself turn that 12-15 minute timeout. In the future don't tilt the heater and activate the tilt switch. Its like a Pin Ball Machine, you loose your turn if you tilt it.

Hope that helps to solve your problem.
0helpful
1answer

30 seconds after turning unit on alarm sounds and unit turns off

The problem is most likely the over heating sensor thermostat located directly under the heating elements - The reason the over-heat safety thermostat sensor is tripping the warning buzzer is because either the cool air fan intake is obstructed with dust / dirt, or the fan motor stopped rotating, or the over-heating condition thermostat is defective, or over sensitive - Usually when the cool air intake is obstructed for any reason, the heating elements will glow brighter, and hotter without good air flow, and the elements may start to bow downwards closer to the over-heating safety thermostat - However, if the safety thermostat is defective, it can trigger the warning buzzer even though there may not be an over-heating condition / event present - The buzzer warning going off prematurely also occurred with my Holmes space heater - I checked the air flow first, and then the appliance tip-over switch second - Both were found functioning properly - It wasn't until I replaced the safety over-heating thermostat, did the buzzer stop going off moments after I plugged the space heater in an outlet.
14helpful
1answer

IIcant find parts for the holmes heaters. Who carries them?

I have the same problem. I mean it keeps going off prematurely. The heating area is relatively clean and there is no reason for this other than the Thermal Circuit Breaker to be going bad.

I too have fruitlessly tried to find the part. It is made by Klixon and the info about it is as follows: 1NT15L-4165 It is a manual reset bimetal temperature circuit breaker. Mine says L86 L = Limit and 86 I believe represents 86 degrees Celsius which is about 187 degrees F for us Americans.

I found the Klixon people and they told me the part was not available through them; but only through Holmes themselves. So, I of course called Holmes Customer Service.

Turns out that I had a little spat with Holmes' CS Jerky... She informed me that Holmes does not sell parts and that the heaters they build and sell are not serviceable. So, I argued that they are irresponsible with regard to the environment. What, it's supposed to go to a landfill now?

But she insisted that this was so that people didn't start fires with their heaters. And she says that she has two young girls at home and wouldn't want anyone burning down their house and killing their family. So I guess after all that has nothing to do with her keeping her job by Holmes selling me another $79 heater, huh?? lol Yeah right!!! Because the guy at corporate would not want one of their heaters to start a fire. That wouldn't be an acceptable risk to make money. (Sarcasm, in case you missed it)

On another note... It's real unfortunate that you have to take the HQH307 completely apart to clean the heating area so as to not have the heater be a fire hazard. But I'm a risk to my family by taking the thing apart and then removing the two retaining screws out and two wire leads off to replace the malfunctioning part. WTF??? Since I can't get the part I suppose I could just bypass the circuit breaker. I know that's not a good idea.

Well, bottom line is, (can ya take a guess?), that I will not be buying another Holmes Heater EVER!!! Thanks Holmes...

Answer: As far as I know you cannot get the part.

If anyone has a lead on the part please let me know here.

Thanks, LightningMan
4helpful
1answer

Humidifier does not reset

According to Holmes, one of the causes of the Reset light staying on is scale buildup on the heating element.

Remove Scale: Allow to cool before maintenance.
1. Repeat steps 1-5 in the Daily Maintenance section.
2. Clean the base by partially filling the base with one
8-oz cup of undiluted white vinegar. Let solution stand
20 minutes, cleaning all interior surfaces with a soft
brush. Dampen a cloth with undiluted white vinegar
and wipe out entire base to remove scale.
3. Rinse with clean warm water to remove scale and the
white vinegar solution before beginning to disinfect
the tank.
4. Wipe the heating element clean with a soft cloth after
it has had chance to cool.

If the scale has really built up it might take longer than 20 mins for the vinegar to get rid of it and you might need to refresh with new vinegar.

Your Manual can be found at this link:
http://www.holmesproducts.com/Manuals/Holmes/HM5250-UC_English.pdf

Good Luck.
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