My A920 has stopped responding to my print command

its most probably the drivers you have configured in your system.

have it serviced by a dell technician if it badly needs cleaning, doing it on your own does more damage to printer.

Hi,
What operating system do you have on the computer to which you are connecting the printer to?

Click on Start button
Click on Run
Type SERVICES.MSC and click ok
look for Print Spooler in the list
highlight Print Spooler,
Click on STOP button then click on START
close the window and check if the print queue is gone.

Alternate method,

Click STart
Click RUN
Type Cmd ( or COMMAND ) and hit enter
In the black window type
NET STOP SPOOLER ( hit enter button )
Type
NET START SPOOLER ( hit enter button )

Repeat the Stop and START Command 4-5 times
End the Command with NET START SPOOLER

Open Printers and faxes folder - Refresh the Window - the printer will show Status ready with 0 document

An expert from another site says it's a faulty control panel and may need new actuators.

Is there any blinking of light when the print command given. Any error message at printer display or Computer Screen ?

There is some problem in printing options. Please check and make default setting in the Printer properties. Go to Control Panel --> Select the printer --> Open printer window --> properties --> make them defauls --

During print command check whether the spooling in printer window goes completely or not (if it stop in middle )

Let me know in brief to solve this problem before going to reinstall printer drivers and do not vote till you recieve a good solution for this problem.

Instead of restarting, try this:
1. Start
2. Run
3. Type this in the box: services.msc
4. Hit ENTER
5. Scroll down to PRINT SPOOLER
6. Right-click on it and choose RESTART

This will clear out your print queue without having to restart. Good luck!!

Whats the brand and make of the printer and are there any error lights being displayed ?

also try this solution it may solve your problem:

Click start > click run

in the Run window type cmd

hit enter

now a black DOS window will appear

now type

net stop spooler

wait 10 seconds

now type

net start spooler

it should look like this :

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\NCR>net spool stop
The syntax of this command is:


NET [ ACCOUNTS | COMPUTER | CONFIG | CONTINUE | FILE | GROUP | HELP |
HELPMSG | LOCALGROUP | NAME | PAUSE | PRINT | SEND | SESSION |
SHARE | START | STATISTICS | STOP | TIME | USE | USER | VIEW ]


C:\Documents and Settings\NCR>print spool stop
Can't find file spool
Can't find file stop

C:\Documents and Settings\NCR>net print spool stop
The syntax of this command is:


NET PRINT
\\computername\sharename
[\\computername] job# [/HOLD | /RELEASE | /DELETE]



C:\Documents and Settings\NCR>net stop spooler

The Print Spooler service was stopped successfully.


C:\Documents and Settings\NCR>net start spooler
The Print Spooler service is starting.
The Print Spooler service was started successfully.


Anymore information would be great

Thanks

download the newest software from web and install it. if its not helping, check connections, if your printer has a display and menu key, you can print aut configuration and demo sheets, to see that the printer itself works. if not the last option is firmware upgrade.

If the printer is installed.
Try start, run.
in the open box type
cmd
<enter>
net stop spooler <enter>
net start spooler <enter>

Try printing again.