Question about Salton JM411 Juiceman II Elite Juicer
How do I take apart juiceman to clean?
Generally you will have good luck with this item - however after using it for a while here is the problem people are stating in other reviews. You cannot get the basket our for cleaning. Unfortunately there are no instructions or troubleshooting or anything on the manufacturer's website for fixing this..
Here's the problem...There are 3 little captured balls on the basket that engage into holes into the juicer to hold it into place when you load it. The problem is that over time - the balls get juice in them. Then you store the thing with the basket locked into the juicer. Then from sitting in your cupboard - the juice dries and the balls are stuck. When they get very sticky they do not float in their cavity they are stuck. Then after you juice the next time - you cannot get basket off. basket is stuck and you will destroy the juicer if you try to pry it out with excessive force.
If you have this problem and you are lucky enough to be reading this - I have figured out the fix on my own...
You need to fill up a large tupperware, rubbermaid, whatever - bowl about 3 inches deep with hot water. Then take the juicer with the clear cover off and flip it upside down and into the hot water. Make sure the water is covering the entire basket area, but not so deep it goes into the motor area. I let it soak for about 3 hours, but I don't think you will need to do it for that long. When I took it out of the water I was able to pry the basket out with very little force. This is when I discovered this flawed design with the balls.
I used it probably for a year or so about 40 or 50 times without this issue, but let it sit for about 4 months - which is why I believe it caused these balls with juice in them to get so frozen I couldn't remove it.
Good luck. It worked for me.. this should work for you!
Posted on Mar 08, 2009
Soaking in hot water did not work for me. Here is the solution I discovered.
(1) Remove the food plunger and top cover; (2) unscrew the 3 screws from the blade/cutter plate and lift it off its base; (3) Unscrew the plastic base COUNTERWISE and lift it off of the center spindle; (4) Now you can remove the basket and juice bowl for cleaning.
To reassemble, reverse the process.
Posted on Feb 15, 2010
I used a screw driver under the lip of the stuck filter bowl. Pried up gently around the edge. It popped off! After storing for over a year.
Posted on Jul 12, 2011
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I looked all over for the disassembly instructions for the JM300 to no avail...so I got a flathead screwdriver and decided I'd either get the darned blade out or break it for good. It took some prying but the blade popped out and it was the RIGHT way to handle it after all. Now everything is clean and ready to use again.
Posted on Sep 24, 2009
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