Question about Microsoft Xbox 360 Console

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Xbox 360 leaves scraches on my game.

Hey, i just bought COD world at war, i put the cd in my xbox360 for the first time and the xbox 360 made alot of noise while it readed the disc. So i turned it off, and turned it on again and i check the cd it is full of scraches!!! This is my 3th game in my consule that have been scrached after putting it in my xbox360!!! This game's costed me a total of 150 euro already! Ive gone back to the store with my COD disc, and they said they cant refund it! I want a refund of my COD disc and i want my xbox 360 fixed!

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  • Lana Crecelius-Gonzalez

    I've had my XBOX 360 for about a year and recently it has been giving me messages that my disks are unreadable. I reciently bought Tockband 2 and have barely had it 4 weeks or so and it has a deep circle groove all around the disk. I took it to my local video store and had the disk repaired and less than 2 weeks later it has a new groove around the disk and is once again unreadable. If my XBOX is so defected i think it's only fair that i get a replacement xbox or it should be a repaired. I bought my xbox when they first came out and paid over $400.00 for it.



































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If your 360 is still under warenty with microsoft they will replace your games and your system. give them a call. If its not under warenty you will have to purchase a replacement disk drive as its clear the laser is off kilter. In the mean time i would suggest not putting any other disks into the system until the issue has been resolved. Good luck!

Posted on Jan 25, 2009

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it is a good thing that you clean the disc,is there any visible scratches on the game disc?, if none, please do try another disc game that is available,check if the other game disc will have the same error message if it does,unfortunately it is the console but if other game disc work it may do happen that this is a disc issue

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i had the same problem with my xbox 360, but with call of duty world at war.
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Depending on when (and in what country) you bought your Xbox 360, you may just have a busted hard drive. Earlier generations are particularly difficult which is why Microsoft extended the "hardware failure" portion of the warranty.

If this is happening to multiple games you should be sure you are cleaning the discs very well with a fine linen cloth or something that will not scratch it. Remove all the debris from the disc and don't leave them in the sun or near sources of heat. Also you may want to get a can of air and spray out any dust that may be collecting inside the tray/lens inside the xbox.

If this is only happening to this one game, perhaps you have a corrupt file on the hard drive. Try deleting anything related to Call of Duty World at War from the memory and then putting the disc in.

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Bad Cdrom/dvd
The laser going bad is a pretty common issue with the drives, since it's a Hitachi that spindle motor could be all gunked up with dirt as well and cause that issue also.
if ya have a Hitachi, if it's a Samsung it could just be the laser.

http://www.llamma.com/xbox/Repairs/xbox_dvd_repair.htm

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