Question about HP Wireless Optical Mouse

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I have a Gateway Laptop and I bought a HP 3-Button wireless mouse

The first time I plugged the USB receiver in, it worked fine, but when I turned the computer off, I disconnected the usb receiver. I cannot get it to reconnect. What can I do?

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As u said that the usb is now not working and it used to work before and what u can try is that try and connect this same usb to some other computer and it works on the other computer that means the prob is with the computer and if it doesnt work then the usb device has gone bad and replace it..but before that just once flash the bios and restart the computer and then what also u can try is that u can dod the system restore...and if none of the usb device works with this computer then definately replace the motherboard.

Posted on Jan 26, 2009

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How to install 2.4Ghz wireless mouse with USB receiver?


Insert the batteries into the mouse. Turn the mouse over, find the battery cover, and slide it off. Insert the appropriate batteries-usually two AAs.
  • The wireless receiver that plugs into the computer uses USB power, so it needs no batteries.
Connect the receiver to the computer. If your computer has a USB port (as most do), plug your receiver into an available port. There will also be a green adapter supplied, in the event that your system requires the use of the mouse port. Caution-don't try and force the mouse adapter into the keyboard port!
  • The mouse receiver has a USB plug (left), but can also plug into the mouse plug through the adapter it came with (right). If your receiver plugs into the USB port it should look like the left. If it plugs into the mouse plug it should look like the one on the right, only connected to the receiver.
Connect the mouse to the receiver. Place the mouse in close proximity to the receiver, and note the following:
  • The receiver should have a visible button that is easily pushable by the average human finger.
  • The mouse will usually have a very small reset button in a hole on the bottom that can be pushed by something like a pencil or paper clip.
  • Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.
Find a permanent position the receiver. Place the receiver where it won't be far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk.
  • The furthest a wireless mouse can get away from the receiver and still function is about 9 feet (2.7 meters), so keep that in mind.
Test your new mouse.
  • If you plugged into the mouse port, restart your computer.
  • If you plugged it into the USB port you should be able to use it immediately.
  • When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven't already) or reconnect everything.
Adjust your mouse settings. Use the control panel that came with your wireless mouse, or download the necessary software from the manufacturer's website. Adjust the settings so that the mouse performs as you require.

Oct 18, 2014 | Keyboards & Mice

1 Answer

Wireless mouse won't work, have replace battery, rebooted laptop removed and replaced mouse connection etc. Was working fine until yesterday


Is it not working at all or is it moving erratically across the screen? If it doesn't seem to be working at all, turn off your mouse then unplug the receiver's USB cable from the laptop for about 5-10 seconds then plug it in to another USB port. It may detect a new device, just let it do the automatic installation if it asks. You should here a 'tada' or ding sound when it is plugged in. When installation is completed or about 10 seconds after you hear the sound, turn your mouse back on.

If it still doesn't work, try shutting down your laptop completely instead of just rebooting it.

If it still doesn't work after that, make sure you have a spare USB mouse available then uninstall the software for your wireless mouse or mouse/keyboard combo then reinstall it.

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Purchased new laptop and wireless mouse, first day worked great, after a week tried to use mouse again.....just not working have replaced battery no luck


I would try unplugging the usb receiver and restarting the computer.
Then plug it back in.
Sadly, with these, along with replacing the battery, that's the only option.

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Wireless button on laptop has nothing to do with wireless mouse. Plug in your mouse receiver that come with the mouse in to a USB port on your Laptop. Turn on your Mouse and hold the reset or sync button on the bottom of your mouse for a few seconds, so that the receiver can synchronize with your mouse. Mouse should now work OK

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I have a Dynex Wireless Optical Mouse (Model No. DX=PWLMSE) and it works when I plug it into my netbook. When I try to use it with my laptop (Gateway), the cursor does not move. I have tried to use the...


On some computers, the mouse will work as soon as it is plugged in, while on others you'll need to manually set the connection. To do this, plug the USB receiver into the computer, then press the Connect button on the receiver. Once the lights start flashing, press the Connect button on the bottom of the mouse. (Make sure the mouse is turned on first.) It should now make the connection.

Hope that helps!

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1 Answer

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No need to disable the touchpad they should both work at the same time. Have you tried both the mice on another PC?. The first mouse should have the correct software already installed but you will most probably need to install software for the microsoft mouse. I hope you have tried resetting by hitting the button on the receiver then while its flashing the button on bottom of the mouse? If all this fails do have any other USB devices you can test on laptop?......good luck

PS I hope its not the batteries

Oct 31, 2009 | Microsoft Wireless Notebook Optical Mouse...

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I have bought a saitek m80x wireless notebook mouse for my laptop, the man at the shop said it would work on my laptop i have plugged the usb in it said it installed the mouse is on (glowing red...


Cracked it! Instructions and website are useless!
What it does not tell you to do is:-
1. plug in wireless usb part and let windows install.
2. put batteries in mouse, it turns on automatically but turn it off by pressing the button underneath for 3 - 5 seconds.
3. Press the button on the wireless usb stick until the green light on the stick comes on. When you release the button it stays on for about 10 seconds. In the time that the green light is on turn on the mouse with a short press on the button underneath to register with the wireless usb stick.
4. Well it worked with mine after I figured it out - no thanks to the instructions. tried on vista ultra and xp home.

Oct 03, 2009 | Keyboards & Mice

1 Answer

Dynex wireless mouse DX-PWLMSE won't work


The mouse should be Plug and Play. Did you install the drivers before plugging the mouse's receiver in? The PC has to have the drivers first in order to take advantage of the Plug and Play capability. If you plugged the mouse's receiver in before installing the drivers, unplug the mouse receiver, uninstall the driver, reboot your PC, reinstall the driver, then plug the receiver in and you should be fine.

Otherwise, press the Connect button on the receiver first, and then the Connect button on the mouse, and that should establish the connection. You don't need to disable your touch pad in order to use the mouse.

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Okay, a coworker had this problem and it was a fairly easy fix, first, plug the USB reciever into a direct USB port, then pess the connect button on the underside of the mouse, when the red light starts blinking let go and then press it and hold, and at the SAME TIME press and hold the connect button on the receiver until both the receiver light and the mouse light turn on steadily, and voila!

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Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it. This should connect the mouse to the receiver and work properly. If not, try pressing the receiver button and then press the button on the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

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