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My blackberry pearl just started to annoy me with the constant message "You are attempting to open a secure connection, but the server's certificate is not trusted" When I click continue, close connection, or view certificate, I eventually get the same message. When I click "Trust certificate", I am prompted to enter my "key store password", of which I know nothing. This message is relentless, interfering with all other functions.

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Check ur manual or contact ur service provider

Posted on Jan 26, 2009

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I am having problems connecting VPN Connection on my Windows 7, it says there need to be a machine certificate installed before i can connect using L2TP/IPsec. error code :766


"Error 766: A certificate could not be found. Connections that use the L2TP protocol over IPSec require the installation of a machine certificate, also known as a computer certificate."

"Error 766: The L2TP connection attempt failed because the security layer could not authenticate the remote computer."

Cause: Connections that use the L2TP protocol over IPSec require the installation of a machine certificate, also known as a computer certificate. You will see this error message when such a certificate is not available.

Typically, this error is generated on a remote access server that has active L2TP ports configured, the remote access service started but there is no certificate in the computer certificate store. This generates an event log message that tells the administrator that L2TP ports will not be able to accept calls until a certificate is acquired and RRAS is restarted.
Resolutions: 1. If you use PPTP VPN, select Automatic in Type of VPN.
2. If you use L2TP, check the remote access server and make sure there is certificate in the computer certificate store.

Sep 18, 2010 | Computers & Internet

1 Answer

Certificate error on web site.


This is basically an Internet Explorer 7 Website’s Security Certificate problem! You have to self-sign the certificate on the client computer or add the URL manually to the trusted security zone. When you are trying to access a secure web page, you receive the warning message:

"There is a problem with this website's security certificate. The security certificate presented by this website was not issued by a trusted certificate authority."

Or

"Security certificate problems may indicate an attempt to fool you or intercept data you send to the server."

To fix this issue, you can follow either of the methods:

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Method 1:

You have to install the Microsoft Windows Small Business Server 2003 (Windows SBS) self-signed certificate on the client computer. To do this, follow these steps:

  • In Windows Internet Explorer 7, click Continue to this website (not recommended).
A red Address Bar and a certificate warning appear.
  • Click Certificate Error button to open the information window.
  • Click View Certificates > click Install Certificate.
  • Click Yes, to install the certificate, when warning message appear.

Note: For Windows Vista users, right click on Internet Explorer icon. Select Run as Administrator.


Back to top


Method 2:

Add the URL to the Trusted Sites security zone:

  • Open Internet Explorer
  • Go to Menu bar > Tools > Internet Options.

    tool.jpg
  • Click Security > Trusted sites > Sites

    sec.jpg
  • Type the URL in the Add this website to the zone text box > uncheck Require server verification >Add > click OK

    trust.jpg
  • Click OK to exit.

    cus.jpg

Now you have added the URL successfully into the Trusted Sites security zone.

Jul 16, 2010 | Dell Computers & Internet

1 Answer

Black berry pearl 8100 wont connect to a ping


Specify the correct name in the BlackBerry Server Configuration panel and in BlackBerry Manager.
If the BlackBerry Enterprise Server is in a perimeter network, you might have to specify the Microsoft SQL Server name using the fully qualified domain name

Nov 09, 2009 | RIM BlackBerry Pearl 8100

3 Answers

Unable to delete messages


Resolution 1 - Reset the BlackBerry smartphone
Perform a hard reset of the BlackBerry smartphone.


Resolution 2 - Back up and restore the BlackBerry smartphone
Back up the BlackBerry smartphone by completing the following steps:
  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry® Desktop Manager and click Backup and Restore.
  3. Click Backup. You are prompted to save the backup file. Save the file to a location that can be accessed later.
  4. Click Save. The backup process completes.
Clear the BlackBerry smartphone Messages database by completing the following steps:
  1. In the Backup and Restore window, click Advanced.
  2. In the Device Databases list, select the Messages database, then click Clear.
  3. A warning message appears. Click OK to continue. The database is deleted from the BlackBerry smartphone.
  4. Click Refresh to update the BlackBerry smartphone Messages database.
  5. From the File menu, click Open.
  6. Go to the location where the BlackBerry smartphone backup file is saved, select the backup file, and click Open.
  7. In the Computer databases list, select Messages. Click the arrow pointing to the Device Databases list.
  8. A warning message appears. Click OK to continue. The Messages database is restored to the BlackBerry smartphone.
  9. Click Back.
  10. Click Main menu to return to the main menu of BlackBerry Desktop Manager.
Note: Databases that are configured for automatic wireless backup are grayed out and unavailable for backup and restore functionality using BlackBerry Desktop Manager.

Resolution 3 - Delete and restore all BlackBerry smartphone data
Complete a security wipe on the BlackBerry smartphone by completing the following steps:
  1. Back up the data on the BlackBerry smartphone. For more information, see Resolution 2.
  2. From the Options menu, click Security Options.
  3. Click General Settings.
  4. Press the Menu key and select Wipe Handheld. Type the word blackberry to continue the process. Note: This option is unavailable in BlackBerry® Device Software 3.6 and earlier. If using BlackBerry Device Software 3.6 and earlier, a security password must be enabled and typed incorrectly ten times.
  5. Restore the data to the BlackBerry smartphone.
  6. Delete the messages again.
Resolution 4 - Re-activate the BlackBerry smartphone
Re-activate the BlackBerry smartphone on the BlackBerry Enterprise Server by completing the following steps:
  1. Remove the BlackBerry smartphone user account from the BlackBerry Enterprise Server.
  2. Complete a security wipe on the BlackBerry smartphone.
  3. Add the BlackBerry smartphone user account to the BlackBerry Enterprise Server.
  4. Complete the enterprise activation process.
  5. Clear the Messages database using BlackBerry Desktop Manager.
Resolution 5 - Update the BlackBerry smartphone to the latest BlackBerry Device Software
Download the latest BlackBerry Device Software version available for your BlackBerry smartphone, then use the application loader tool to reload it.

Oct 29, 2009 | RIM BlackBerry Pearl Smartphone

1 Answer

Password was entered incorretly 3 times now it says wiping all data. now says scrubbing


As a security feature, the BlackBerry device is designed to allow a maximum of 10 attempts by the BlackBerry device user to type the correct password. After the tenth attempt, if the correct password has not been typed, all data is erased from the BlackBerry device in order to discourage its theft or misuse. If you are certain that the password you are typing into the BlackBerry device is correct, please complete the following steps.
  1. Deliberately type in an incorrect password five times on your BlackBerry device.
  2. Before the BlackBerry device allows a further attempt, you will be prompted to type the word blackberry in plain text.
  3. Instead of asterisks, the text you have been entering for the password will now show in plain text. Check to verify that it is correct
  4. If the password is still being rejected by your BlackBerry device as incorrect, connect the BlackBerry device to a computer that has BlackBerry Desktop Manager installed
  5. A prompt will appear in Desktop Manager to type the password for the BlackBerry device. Type in your password to rule out missed key strokes, incorrect symbols, or a problem with the BlackBerry device
  6. If the password you have given is still rejected, and your BlackBerry device is on a BlackBerry Enterprise Server that has software version 4.0 or greater, contact your BlackBerry Enterprise Server Administrator and request that your password be reset for you.
If you are not on a BlackBerry Enterprise Server and have forgotten your password, there is no way to have the password changed without wiping all data from your BlackBerry device.

Aug 04, 2009 | RIM BlackBerry Pearl Flip 8220 Cellular...

1 Answer

Server certificate


When an SSL certificate is created, the address that will be used to connect to the web page is specified. (www.mywebpage.com) If you are connecting to the IP address of the website, it will tell you that the addres that you have gone to, and the site on teh certificate don't match. There are also some problems with forwarding domain names improperly. what address are you trying to go to, and what exactly does the error say? I have a DI-614, and have never had a problem getting to Secure sites.

Feb 10, 2009 | Microsoft Windows Vista Ultimate Edition

1 Answer

Gmail, Blogspot & Googletalk


hello, this is the problem with the SSL security certificate.. to solve this problem in firefox ... first when this error is displayed there wil be a link that says " add this certificate " , click that link and add the certificate to ur browser.. the problem will be solved ... or else go to internet options in ur browser and check for certificate settings .then download the certificate from google with the option given there....

Feb 03, 2009 | Google Talk

2 Answers

Getting an annoying message constantly


Just got off the phone with Sprint support... who answered my call in about 10 seconds(wow). Apparently RIM sent out "bad service books" a few weeks ago, so you need to delete two of them, and then reconnect the host routing table. I have no idea what any of this means, but follow these steps:

OPTIONS/ ADVANCED OPTIONS
CHOOSE SERVICE BOOK
FIND: "NEXTEL MMS TRANSPORT" RIGHT CLICK ON THE MENU BUTTON AND DELETE
FIND: "MMS CLIENT" RIGHT CLICK ON THE MENU BUTTON AND DELETE

HIT BACK BUTTON
CHOOSE "HOST ROUTING TABLE"
HIT MENU KEY, SELECT "REGISTER NOW"

It's supposed to take 20 minutes, but it apparently works. Enjoy!

Jan 25, 2009 | RIM BlackBerry Pearl 8100

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