Question about KitchenAid 20.3 cu.ft. Counter-Depth Bottom Freezer Refrigerator

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Kitchenaid Counter Depth 42 inch refrigerator

Hello. The freezer keeps frosting over. I replaced the automatic defroster thermostat and it helped a little bit. The old part was rattling and this one is solid. Now it freezes over slower but still needs to be defrosted every few days. Do you have any ideas on where to go next? The model number is KSSS42QDW05 if that helps. Thanks for your valuable time! Also, is it normal for the fridge portion to get warmer if the freezer is not on? This causes a huge problem when I have to turn the freezer portion off to defrost it!

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Re: Kitchenaid Counter Depth 42 inch refrigerator

Yes that is normal because the fresh food section is cooled by the freezer. So if the evaporator is frozen over you loose all the cooling.

Posted on Jul 13, 2007

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