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MFC465cn-when I replace black cartridge it tells me that there is no cartridge

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Remove the black cartridge again then replace it with a firmer push to seat it. If that doesnt solve the problem unplug the printer and repeat those steps. good luck.

Posted on Jan 25, 2009

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The message that persists in saying to "replace black cartridge" could be due to a defective cartridge chip. The chip maintains counts and tells the printer when a new cartridge is installed. If you cartridge is remanufactured, they may have neglected to install a new chip.

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Your printer detects ink levels with an optical sensor that shines at the clear plastic in the center of the bottom of the cartridge. Once this area is no longer dark it will tell you to replace the ink. Since you installed full cartridges it could be that the sensor is cracking up. Another possibility is that you could have air in the ink lines that run between your cartridges and the print head. When this happens the printer cannot print the color that has air in the lines. You should be able to look in your printer to see the ink lines and see if there is air in the black one.

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Nothing wrong with the printer. The rubbish cartridge you bought and replace it with one that works. Approx 30% of most compatible/refilled cartridges DO NOT WORK.

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99% sure the cart is at fault. return it to where you bought it and get a swap.

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