Question about Motorola Mobility RAZR V3

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Please help me with my problem

My Motorola V3C Razor has been keeping messages in my outbox. They say can not delete messages, and when I try to do a delete all it says can not delete locked messages. They will lock up like this when I send a new multimedia msg, or a mms template. Sometmes it says do you want to delete while sending after it has already sent and it gives me the option to delete by saying yes or no. When I press yes it does nothing. Why can't I delete them. I have tried so many things even a system reset. What can I do to get these locked, can not delete messages in my outbox to erase?

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Re: Please help me with my problem

What you need to do is go through your outbox and find any messages with a small lock symbol on the icon to the left. This lock symbol is in the lower right hand corner of the message icon on the left. Now when you?ve found any messages with this lock symbol on press the menu button (Its directly above the directional controls.) This brings up a menu with options for the message selected somewhere in there is ?unlock? option press that and your message will be unlocked meaning you can delete it. There may be more than one locked message so check and see if any others have the lock symbol if so unlock it and check for more if not press the menu button whilst in the outbox and select cleanup messages hopefully that should clear the messages. Note that the phone freezing may just be because of shear numbers and lack of capacity. If it does freeze just leave it for a while and hopefully it?ll just return to normal

Posted on Aug 02, 2007

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Re: Please help me with my problem

Go to your mail box . it options go to 6 where it says lock . If it is locked hit it and then it will unlock it . Hope that helped ya . Take care love all you never know who or where your angel is .

Barbie Ann,

Posted on Aug 11, 2009

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Hi. I have a motorola razor phone. I have tried 2 delete messages in my outbox but it says I cannot delete a locked message. this is weird being that I didnt lock the message in the 1st place. Can any1...

Try this
1. Go to inbox
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Hope this helps! Merry Christmas and happy new year!


Dec 25, 2008 | Motorola Mobility RAZR V3

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