Question about Seagate Computers & Internet
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: power indication light flashing
Hi, you may want to try connecting it by USB if you're currently using firewire or the other way around and see if it works. If this fails, you are probably better off using diagnostics by Seagate @ http://www.seagate.com/ww/v/index.jsp?vgnextoid=7f4e19e0babfd010VgnVCM100000dd04090aRCRD&locale=en-US#. Try to use the Troubleshooting or FAQ or if you feel comfortable using their utilities, download SeaTools. Hope this be of help to you. Good luck.
Posted on Apr 24, 2007
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
Posted on Sep 21, 2009
SOURCE: Flashing green power light
Spoke to maxtor. The blinking green light on the power cord is a problem with the external casing for the hard drive. Several of the posts talked about taking the case apart and connecting it to the pc to download information. I thought they were crackpots. After talking to the service tech on the website it looks like that is the only fix. So... based on all the posts with the same issue I may avoid this product line int he future. Hopefully it is truely a backup for you in which case toss the old one and buy a new ext. HD. If it isn't a backup take it apart gingerly, download the information, replace the hardrive.
Posted on Dec 19, 2009
Sounds like you have either bad voltage from your power adapter or a failed enclosure.
First thing to do is check the ac adapter your using, find the output Voltage, should be between 5-16V and the output Amperage, should be between .25A and 5A depending on the type of seagate enclosure you have.
Now look at the stickers on the outside of the drive enclosure to verify that it uses the same voltage and amperage. If it doesn't you're using the wrong adapter(easy mistake after a move). If it's the correct adapter then you may have had a failure in the enclosure.
The next thing to try is to take the drive to your local PC shop and ask the technicians there to transfer the hard drive inside it into a new enclosure for testing. If this works buy the new enclosure and you're on the way. If this also fails, something has failed in the drive itself and you will need the help of a pro. Have the technicians either return it to the original enclosure or pack it in a static free bag.
Now you have a couple options. I can refer you into one of several professional facilities depending on your needs. The most common one I use is www.armor-it.com They are the least expensive on average but average 4-5 weeks for non rush orders. If you need a faster turnaround and don't mind spending a few extra bucks, reply back and including your Country, City and State and I will refer you into an appropriate facility near you.
Posted on Jan 08, 2010
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