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We have inadvertantly switched the oven to pyrolysis when cooking.

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Hi FixYa;

My husband had inavertantly turned the oven switch, on our De Dietrich Oven, to the pyro setting and once this is done you are unable to undo it until about 3 hours later, when it has run it's course.

However with Rylee Smith's help - between us we worked out that if we turned the oven off immediately (which we had done as soon as we realised our error) and unplugged it from the mains if necessary (not in our case) and then waited for the three hour time limit to expire then, we could open the oven. This is what we did.

On the oven casing when the pyro is used - a red warning light also comes on and you can only open the oven when this has gone out.

The "Pyro" is for automatic cleaning of the oven.

The turning on of the Pyro is absolute and there is NO undoing it once it is locked in place - we contacted your firm in the hope that we could by-pass the Pyro but as we found out - with Rylee's help - it is just not possible.

I was very appreciative of having someone to talk to whilst we sorted out the problem and can't thank Rylee Smith enough for his patience in dealing with my query.

Yours sincerely,
Margaret Dean

Posted on Jan 26, 2009

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