Question about Xerox WorkCentre M20i All-In-One Laser Printer

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I have a Xerox Workcenter M20i.

I have an error code that reads "low heat setting" What do I do.

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You need to replace the fuser. There is a heating coil in the fuser roller that opens. Replace the fuser and it will resolve the problem.

Posted on Jan 25, 2009

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Xerox M20i workcenter will not turn on


Try plugging the printer in to a different outlet and it if it is still not turning on at all you need to replace the power supply. Part# 140N62859 for 110V version or part# 140N62860 in the UK or other places that use 220V. iteminc.com has these in stock and can ship same day. Good luck, hope this helps

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Bad heater in the heat roller. Need to replace the fuser unit.

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you have to change lamp (or rezistance) heater located under drum ink, down drum film.
if you now what i are saying probably you can do yourself servicing . just ask for your printer model lamp heater (or rezistance). if not get your printer serviced befor destry him.

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Fuser Error, Open Heat
Error, Heating Error and
Overheat
There is a problem in the
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Unplug the power cord and plug it back in. If the
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1 Answer

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It sounds like the fuser rollers are not at the proper temperature to work.

They should be inspected by a technician.

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XEROX workcenter M20i prints codes at bottom of page


someone has gone into diagnostics and enabled Status Print Engine
Fix
1. press menu/exit key
2. enter # 1931 in that order
3. engine test(diagnostic) should be displayed
4. use arrow keys to scroll to, then select engine test(status print)
5. press enter
6. press the "2" key on numeric keypad to disable (status print)
7. machine will revert to Ready to Copy
8. power off and then back on the M20
9. Your done.


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