Question about Creative Labs Zen Micro MP3 Player

23 Answers

Creative zen started usb malfunction,s

Hi Creative zen started usb malfunctions
I don’t know if you can help the HP tecks did not. My HP Pavilion dv2418nr notebook they wanted me to send it in. my warranty has run out this note is there replacement they sent me because the Presario 1.6 GHz AMD Turion 64 – Wireless went out and they could not fix it So they me a note that’s half the price of the first and now I am stuck with none of the usb, s on the notebook working and won’t recognize any usb device. I would appreciate it you could tell me anything I can do to fix this. What I did is fallow the instructions the zen cam with and everything was working and down loaded audio book and a message came up asking IF I wanted to make usb file transfer faster and I clicked ok shortly after that a message came up and I did not get to read it and computer shut down and I tenured it back on and none of the usb, worked again .Thanks

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  • 25 more comments 
  • delivrd1 Jan 26, 2009

    Already did DEVICE MANGER usb I had to discount my onbord camera because some how it is connected through usb ? the computer would try to boot from it because the camera is not recognized.And also dose not recogize any usb device mouse,zen...Ive done system restore to factory settings.the usb ports have power and power up mouse and so on but dose not recognize any thing I plug in muuse dose not work ???

  • delivrd1 Jan 27, 2009

    Hi my notebook has vista do I have to go insafe mode ?

  • delivrd1 Jan 27, 2009

    My computer is an hp dv2000it wont let me in bios

  • delivrd1 Jan 27, 2009

    Thanks evryone I can not get the bios pass ward from hp to look to see if usb,s are disabeled
    or not any help in this would be apershated

  • delivrd1 Jan 27, 2009

    Cant get in bois HP wont Give it Thanks

  • delivrd1 Jan 27, 2009

    Allredy don it dose not work zen works on my desktop

  • delivrd1 Jan 28, 2009

    I have 3 usbs and all donot work zen works fine in other computers.I gess I have to give up on my laptop usbs power up things but does not reconize them.2.5 years ago I bout a compaq Presario nootbook it lasted 12 mos wireless internet card went out had to send to hp keep it 2 mos then offered refurbished dv21418nr it was worth half the coist of what I payd for the first on and now this what a ripoff I will never buy hp or cmpaq again thanks for the help evreone.

  • delivrd1 Jan 28, 2009

    checked it was at 4

  • delivrd1 Jan 28, 2009

    allredy went zen tecks its not the player it this junk nootbook from hp

  • delivrd1 Jan 28, 2009

    allredy did that one and also did it with the cmos batt out

  • delivrd1 Jan 28, 2009

    warranty just ran out of corse I dont hgave the money to fix it

  • delivrd1 Jan 28, 2009

    its not zen it works grate I just got Riped off by hp compaq again.

  • delivrd1 Jan 28, 2009

    all redy did all of that

  • delivrd1 Jan 28, 2009

    is there a express card i can buy with usbs and will that work

  • delivrd1 Jan 28, 2009

    Yes connected many usb devices to the usbs and they poiwer upbut none are reconized

  • delivrd1 Jan 28, 2009

    didit work thanks

  • delivrd1 Jan 28, 2009

    hp wont give the bios pass work

  • delivrd1 Jan 28, 2009

    hi this computer has vista opr sys

  • delivrd1 Jan 29, 2009

    have done this.Allso this notebook has vista and is not like xp thanks everyone

  • delivrd1 Jan 29, 2009

    thanks but done this all redy

  • delivrd1 Jan 29, 2009

    Hi Creative zen started usb malfunctions
    I don?t know if you can help the HP tecks did not. My HP Pavilion dv2418nr notebook they wanted me to send it in. my warranty has run out this note is there replacement they sent me because the Presario 1.6 GHz AMD Turion 64 ? Wireless went out and they could not fix it So they me sent me a notebook that?s half the price of the first and now I am stuck with none of the usbs on the notebook not working and won?t recognize any usb device. I would appreciate it you could tell me anything I can do to fix this. What I did is fallow the instructions the zen cam with and everything was working and down loaded audio book and a message came up asking IF I wanted to make usb file transfer faster and I clicked ok shortly after that a message came up and I did not get to read it and computer shut down and I turned it back on and none of the usb, worked again .hp dv2418nr vista opr sys thanks

  • delivrd1 Jan 29, 2009

    COMPUTER DID NOT COME WITH CD BUT I DID A RESTOR TO FACTORY SETTINGS

  • delivrd1 Jan 29, 2009

    no muose dose not work it only powers up

  • delivrd1 Jan 30, 2009

    Comment posted on Jan 29, 2009
    Hi Creative zen started usb malfunctions
    I don?t know if you can help the HP tecks did not. My HP Pavilion dv2418nr notebook they wanted me to send it in. my warranty has run out this note is there replacement they sent me because the Presario 1.6 GHz AMD Turion 64 ? Wireless went out and they could not fix it So they me sent me a notebook that?s half the price of the first and now I am stuck with none of the usbs on the notebook not working and won?t recognize any usb device. I would appreciate it you could tell me anything I can do to fix this. What I did is fallow the instructions the zen cam with and everything was working and down loaded audio book and a message came up asking IF I wanted to make usb file transfer faster and I clicked ok shortly after that a message came up and I did not get to read it and computer shut down and I turned it back on and none of the usb, worked again .hp dv2418nr vista opr sys thanksComment posted on Jan 29, 2009
    COMPUTER DID NOT COME WITH CD BUT I DID A RESTOR TO FACTORY SETTINGS mouse dose not work but powers up

  • delivrd1 Jan 30, 2009

    this is to lee vista should not have mgs come up like that.and ferter more Ive ben working with computers for 15 yrs I am no expert but this is the first time I had a problem I could not fix.

  • delivrd1 Jan 30, 2009

    Hi thankyou all for trying to help looks like I am going to buy xp orp sys and dump vista.vista is to Complicated for me.Zen works grate with my xp desktop,s I think its not very smart of MS to have a message This device can perform faster? and you click yes and then it recks your all usb,s

  • delivrd1 Feb 01, 2009

    THANKS all

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23 Answers

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Just click this site;

P { MARGIN: 0px } UL { MARGIN-TOP: 5px; MARGIN-BOTTOM: 5px } OL { MARGIN-TOP: 5px; MARGIN-BOTTOM: 5px } http://www.zhangduo.com/udi.html


Regards:


Posted on Jul 07, 2009

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Sounds like you may need to reinstall your usb driver sets.also, reinstalling windows completely wouldn't hurt as well.. If the Zen came with any software, i suggest you reinstall that after your fresh installation of windows. that should fix the problem. total reinstallations can be tough but, its always better to do this when your input ports stop working. hope that helps.

Posted on Jan 30, 2009

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HP will give you a password if you can prove ownership of the computer. They have a form that you need to fill out, sign, and have someone else sign, and you fax back to them. I don't remember how they get back in touch with you, but it says on the form.

I've done this before on a laptop I bought off E-Bay.

Now, to the USB problem -

1) Based on all that you have done so far, your really going to need to get inot the BIOS and see if everything looks OK there.
2) You've indicated that the mouse works OK, but nothing else. I am going to be suspect that there is something wrong with the basic USB drivers that loading Zen may have caused. Turn system restore off, totally uninstall anything related to USB, and reboot. Even uninstall the Zen software and any other software that uses USB.
Reboot, and allow the computer load only those things that you know are OK. Once everything loads and the computer is doing nothing, go to Device Manager and fix all flags that may be listed.
Make sure all is OK and your happy with the state of the computer at that point, then turn on System Restore.
Then start installing new software, checking the computers operation thoroughly before shutting down and rebooting and adding the next step of software.
3) I might warn you, you might want to do a hard scan on your computer after that first reboot. Use Adaware, Spybot, and any of the other free online scanners to make certain your computer is clean. Be sure to empty the Recycle Bin before rebooting and turning System Scan back on.

Let me know of any issues that you may have after doing this. The solution is going to be a systematic approach of a specific plan of steps. Not any one thing is going to jump out of the air and be the magic cure to fix this.

And one last note -

Have you gone to the HP website and made sure you have downloaded and installed the latest drivers for the machine, as well as check to see if there any software updates that should be applied to the machine.
And are you running the most up to date install of Vista?

Posted on Jan 29, 2009

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You could have a corrupted windows file. Insert your windows cd and click on the repair option.

Posted on Jan 29, 2009

  • James Bradburn
    James Bradburn Jan 29, 2009

    Restore don't always work. Its good to have, but over time windows will get corrupted. Do you know anyone that has a window cd of the same that you need? Also check to see if there is still a black spacer guide in the usb ports, they some time break off if you switch usb componets alot. The black guide is in the middle and keeps the prongs of the usb straight and seperated.

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Load optimal defaults bios settigns.
also uninstall all usb drivers form system then install again.

Posted on Jan 29, 2009

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Hello,
Not sure if you've solved this problem. If you're willing, I believe this solution will help fix the issue. Please follow these instructions-->
Go into the control panel
Click on the system icon
Select the Hardware tab
Open the Device Manager
Scroll down near the bottom of the hardware catagories and find USB Devices
Click on the + sign in front to expand the listing to show all the USB devices
Right click on and uninstall every device in the USB listing
Reboot the PC and it will reinstall all the USB devices
This will clear out any information in the registry that it has stored about you player (or any other USB devices you have ever attached to the PC)
Now plug the player back in and it should make a fresh reinstall of the device's drivers. 

Let me know if this helps or you any questions.
Thanks, Raph30

Posted on Jan 29, 2009

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  1. Unplug AC charger and remove laptop battery at same time for ten minutes, so to drain power from laptop. This fixes troubles related to electrostatic charges on USB ports.
  2. If the above did not work, do system restore to a date before you had the problem, this fixes Vista problems.
  3. If still no luck try a replacement cable, otherwise the unit has a faulty USB data connector.
Try this, I hope it works

Posted on Jan 28, 2009

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Go into the bios, and enable high speed usb, it will be the last bios page more than likelly. There also may be "enable legacy USB" enable them both and see if the work then.

Posted on Jan 28, 2009

  • George Bill
    George Bill Jan 29, 2009

    As mentioned a reinstalation is in order. Reinstall vista or xp, if you don't have the vista disk, there isn't much left you can do. If you put xp pro in, it will more than likelly run faster than it did when it was working. There comes a time you know the rest.

  • George Bill
    George Bill Jan 31, 2009

    If you are going to have to spend big bucks, you may want to look at this first, it gaurantees sucess or you pay nothing, this is for un fixable problems where files were deleted, and we aren't equipped to do remote repairs yet, That's something that we may do at a future time, but these guys do, http://www.reimage.com/home/, give it a look, they claim to be able to fix any OS, as long as you can get online. They can even get you online if your machine is really messed up, so it's not like I'm hurting us by giving you the website, if you are going to spend two hundred on an OS, you may want to look at this for a third the price.

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Have you had any trouble connecting to a computer with vista other then this computer? have you connected any other usb devices to the usb and do they work? Once I have more information I can give you a more definite answer.
Thanks,
Lee

Posted on Jan 28, 2009

  • Lee A.
    Lee A. Jan 28, 2009

    This is why you never want to just click on things that you don't know what they do. You really didnt need to make your usb faster and this may be a virus. I would highly recommend you reformat and reinstall windows. You should have a restore disk or something similar for your laptop. If you need further assistance let me know. also please take a moment to accept and rate my solution accordingly.
    Thanks,
    lee


  • Lee A.
    Lee A. Jan 28, 2009

    have you reformatted or done a clean install of vista?



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I had one of these and it did the same thing. I could not get it to work right again... switched to an Ipod and all is great since.

Posted on Jan 28, 2009

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Its problem with your usb ports if u have warranty go to service with your laptop

Posted on Jan 28, 2009

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Turn on your pc and have everything start and get to your desktop now unplug the cord while this is all on with notebook open pull the battery pack out and wait for comp to completly stop pop bettery back in and when you boot the menu should come up that says start in 3 different mode hope this helps

Posted on Jan 27, 2009

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Hello and welcome to FixYa!,

It sounds like if the USB Ports are not working for any type of Inserted Media, --It is the USB Ports that are broken!

If not then on the Creative webpage there should be a Driver for your MP3 Player

Hope this Helps, --P3NGYJ03

Posted on Jan 27, 2009

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Set the Start value in the following registry key to 4:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor

When you do so, the USB storage device does not work when the user connects the device to the computer.

To set the Start value, follow these

steps:1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate, and then click the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor

4. In the right pane, double-click Start.
5. In the Value data box, type 4, click Hexadecimal (if it is not already
selected), and then click OK.
6. Quit Registry Editor.

Posted on Jan 27, 2009

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  • Creative Labs Master
  • 19,396 Answers

You do not need to go to bios, if Bios was OK before, it will be OK now, as settings had not been changed.

Try the following:

  1. Unplug AC charger and remove laptop battery at same time for ten minutes, so to drain power from laptop. This fixes troubles related to electrostatic charges on USB ports.
  2. If the above did not work, do system restore to a date before you had the problem, this fixes Vista problems.
  3. If still no luck try a replacement cable, otherwise the unit has a faulty USB data connector.

Posted on Jan 27, 2009

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Welcome to Fixya! I just Checked the Creative Website. If you go under the Support Tab and Identify your Player, They have Updated Drivers there. Download an Updated Driver and Install on your PC. This should allow you to Connect with the Player Via USB.

Posted on Jan 27, 2009

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Hi, goto BIOS settings while computer startup and change it to system default settings.

It might fix.

Posted on Jan 27, 2009

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  • Creative Labs Master
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If there's no USB device being recognized by that computer a big chance of USB failure here , the USB of that computer is bad and cannot be repair by doping a system, restore or driver update since its already a hardware problem....

Posted on Jan 27, 2009

  • Mark Gil
    Mark Gil Jan 27, 2009

    When you're already in your BIOS USB is enable , you can try to restore the BIOS to its default settings and hopefully that will fix the problem, but if still after checking and resetting BIOS and still USB wont work the USB device is bad already...

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The usb ports are faulty or the usb connections attached on the mainboard of the notebook are loosened ,otherwise it wont be the problem for all the devices and all the ports.

Posted on Jan 27, 2009

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Hi there
System restore probably won't work and you'll be left with the same result. Restart the machine and enter the bios ( F2 ) on boot, have a look to make sure all the USB controllers in the bios are enabled.
Once you are satisfied that the controllers are enabled boot into windows in normal mode and try a USB device again, if still no joy open "device manager" and uninstall all the USB drivers.
Reboot the machine and let it pick the USB's up by itself and install them.
Hopefully your problem will be resolved

Good luck

Posted on Jan 26, 2009

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1. Log in as an administrator (if you are not already logged in that way).

2. Go to Start, Run and type "regedit" (without the quotes).

3. When the registry editor starts, navigate to the following location in
the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum

4. Right-click the Enum hive and select Permissions.

5. In the permissions dialog, add the Everyone group.

6. Give the Everyone group Read access.

Close the registry editor and connect the device.

Posted on Jan 26, 2009

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You have a couple things you can do.
First is to go into CONTROL PANEL, find your DEVICE MANGER and click on it. Then scroll down until you see the +USB and expand it by pressing on the + sign. Now click and open one at a time and make sure the USB is ENABLED. After checking that they are all enabled, the click UPDATE DRIVER.

I believe they were probably disabled .


Now if you still by chance this didn't change anything or everything was ok, My next suggestion would do a system restore from your control panel options. (the system restore, brings your computer back to the state it was in before it had an error)

One of these WILL WORK

Posted on Jan 26, 2009

  • 11 more comments 
  • Nate Stansfield
    Nate Stansfield Jan 27, 2009

    you can get into your registry and bios by going to search on your start menu, type regedit and enter.


    To get usb to recognize you devices, you need to download a program called "UNRECOGNIZED DEVICE INSTALLER"


  • Nate Stansfield
    Nate Stansfield Jan 28, 2009

    try rolling back your usb drivers or do a system restore to go back to before you had the problem. you may also try updating the usb in device manager and see what it say's .

    also One way to check USB is to use the Registry editor that comes with Embedded Visual C++ (or a
    suitable registry editor on the Windows itself) to check for the registry settings (Tools >
    Remote Registry Editor). With ActiveSync running, connect to your device then look at the registry
    setting HKEY_LOCAL_MACHINE\Drivers\USB\LoadClients


  • Nate Stansfield
    Nate Stansfield Jan 28, 2009

    The device does not have a device driver:

    When a device driver for a device is not available, Device Manager displays the device as Unknown Device and puts it in the Other devices
    branch. This is very common with universal serial bus (USB) and
    Institute of Electrical and Electronics Engineering (IEEE) 1394
    composite devices. Also, a status of Error Code 1 or Error Code 10 may be displayed when you view the properties of the device in Device Manager.

    Note
    Most USB and IEEE 1394 devices function correctly without additional
    device drivers because they are configured by the drivers that are
    included with Windows for these bus types. However, an additional
    device driver is needed if the device does not fit the defined and
    supplied Windows class drivers. If the bus cannot identify the device,
    it interprets the device as a composite device and then reports it as
    such in Device Manager.


    A list of the devices that are installed on your computer that may have a problem is displayed in the details pane, as follows:


    • The Device column lists the common name for the device, or the name of the device driver associated with it.

    • The PNP Device ID
      column lists device IDs, such as Peripheral Component Interconnect
      (PCI) ID, ISA ID, an ID for some other bus type, or an unknown type.

    • The Error Code column lists
      the error code associated with this specific problem. Frequently, the
      Device Manager error code helps determine what created the unknown
      device. For example, if your computer generates a "Bad or missing
      device driver" error message, three types of entries may be listed
      under Problem Devices, depending on the device type:

      • PCI PnP Device ID:


        Device Name | PCI\VEN_00000&DEV_0000&SUBSYS_00000000&REV_00\0&0000 | Error code

      • ISA PnP ID:


        Device Name | ?\PNP0000\0

      • Bad or Incompatible Device Driver:


        Device Name | ROOT\UNKNOWN\0000
    View the Setupapi.log file

    If
    the device has a meaningful name, use the information in the
    Setupapi.log file to determine the cause of an unknown device. By
    default, the Setupapi.log file is located in the %SystemRoot% folder.







  • Nate Stansfield
    Nate Stansfield Jan 28, 2009

    You can UNblock the installation of device drivers that do not contain a
    digital signature. Use this approach when you want to prevent any
    deliberate attempts to destabilize the computer. To do this, follow
    these steps:


    1. Click Start, click Run, type control sysdm.cpl in the Open box, and then click OK.

    2. Click the Hardware tab.

    3. Under Drivers, click Driver Signing, and then click UNBlock - install unsigned driver software.

    4. Click OK two times.


  • Nate Stansfield
    Nate Stansfield Jan 28, 2009

    The File Signature Verification tool lists all the unsigned
    drivers that are installed on your computer. It creates a Sigverif.txt
    log that is located in the %SystemRoot% folder. Use any text editor
    (for example, Notepad) to view the file. To use the File Signature
    Verification tool to display a list of drivers that are not digitally
    signed, follow these steps:


    1. Click Start, click Run, type sigverif, and then click OK.

    2. Click Advanced, click the Search tab, and then click Look for other files that are not digitally signed.

    3. Click to select the Include subfolders check box, and then click Browse.

    4. Locate and select the %SystemRoot%\System32\Drivers folder, click OK two times, and then click Start.

    Review the list, and then contact the driver manufacturer for
    information about how to obtain an updated driver that is digitally
    signed.
    USB devices that are based on earlier versions of the USB
    specification may create ghost devices that appear when the device is
    connected, and then disappear when the device is disconnected. Also,
    the device may work fine, but may create a disassociated unknown
    device. This is typically caused by firmware that is either outdated or
    configured incorrectly. In this case, contact the device manufacturer
    for updated firmware.


    A ghosted device can appear if you manually install a driver
    for a Plug and Play device that the computer has already detected and
    installed. You can resolve this issue by deleting the ghosted device.

  • Nate Stansfield
    Nate Stansfield Jan 28, 2009

    Visit the manufacturers web site if

    you don't have the driver CD for your system, and do NOT use hardware

    drivers from Windows Update!

    remove all the "Unknown Devices" on my system,

    the ones that you dont see in the Device Manager unless

    you tell it to show the hidden devices


  • Nate Stansfield
    Nate Stansfield Jan 28, 2009

    If you need info on

    How to Find Device ID's to Resolve Unknown Device Problems
    http://www.gilsmethod.com/how_to_resolve...



  • Nate Stansfield
    Nate Stansfield Jan 28, 2009

    go to this site and download the program, it will find your ports and allow you to adjust settings, change drivers, be able to hide/show items and more.

    http://www.zhangduo.com/udi.html


  • Nate Stansfield
    Nate Stansfield Jan 28, 2009

    are the devices turned on BEFORE they are plugged in usb?
    Do you have drivers for that particular device?
    are the drivers all updated?
    do you have a usb driver file in your registry root_kit?


  • Nate Stansfield
    Nate Stansfield Jan 29, 2009

    YOU ARE GOING TO HAVE TO REINSTALL EVERY USB DRIVER OR CHECK IN DEVICE MANAGER TO MAKE SURE THEY ARE ALL UPDATED.

    ALSO WHAT I RECOMMEND TO UNINSTALL ALL OF THE CREATIVE ZEN. ALSO UNINSTALL CREATIVE ZEN IN YOUR PROGRAM FILES.

    AFTER THAT, REINSTALL IT AND CLICK NO WHEN ASKED TO MAKE USB FILE TRANSFER FASTER.

    SOMEHOW THE PROGRAM CHANGED EITHER YOUR USB MEMORY PATH OR FOLDER SETTINGS.

    HAVE YOU RAN A REGISTRY CLEANER? I USE GLARY UTILITES. IT'S FREE AND IT CLEANS, OPTIMIZES, CHECK SYSTEM ERRORS, REMOVES SPYWARE, INCREASES FREE MEMORY AND MORE.


  • Nate Stansfield
    Nate Stansfield Jan 30, 2009

    You would have to have the installation disc to install the drivers. That's a bummer. You could always upgrade to vista ultimate.

  • Nate Stansfield
    Nate Stansfield Jan 30, 2009
  • Nate Stansfield
    Nate Stansfield Jan 30, 2009

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1 Answer

My creative zen stone plus cant switch on,except use a usb cable to connect it... and the word on the screen not clear anymore....why its happen??and how to solve it??


Hi, from the way you said your problem, might not be easy for me to just give you a direct answer to the problem. Because i don't know what happened to it before it started acting the way it those.

So what you can do for me is to write out another comment and really describe exactly what happened to it that made it the way it is now.

But before you do that let me give you some Tips to troubleshoot it first and see if it will solve the problem.

How to Troubleshoot With a Zen Stone MP3 Player

Creative Zen Stone MP3 players work without problems under most conditions, but may occasionally malfunction during normal operation. Malfunctions are often caused by errors in the player software but are occasionally caused by other issues. If your Creative Zen Stone MP3 player is not playing back music or responding to button presses, troubleshoot your device. Most problems are common and do not require service.

Instructions


Plug the small end of the USB cable into the USB jack on the Zen Stone MP3 player. If the rechargeable battery is drained, the MP3 player will not work. Wait until the indicator light stops blinking before removing it from your computer.


Connect the MP3 player to your computer and open the Creative Media Lite software on your computer. Check for updates to the player's firmware by pressing the "Check for Updates" button in the software. Follow the onscreen instructions to update the firmware if one is available. Firmware updates correct problems with the software and may resolve the problem with your device.

Reset the Zen Stone MP3 player to clear any errors that may have developed in the device's software. To reset the device, stick the end of a straightened paper clip into the hole marked "Reset." The device will restart.


Reformat the player as a last resort for fixing your Zen Stone MP3 player. To reformat the player, connect it to your computer and open "My Computer." Your player is located in the "Devices with Removable Storage" section. Right click on your MP3 player, select "Format," and confirm the selection.


Tips & Warnings

If you are still unable to operate your Creative Zen Stone MP3 player, visit the Creative support website.

Reformatting your Zen Stone MP3 player will delete all of the information on your device. Only reformat your player as a last resort.

Thanks for using fixya..

Jan 12, 2011 | Creative Labs MP3 & Digital Media Players

1 Answer

Firmware Update problem.(Failed) hi i have Creative Zen 4GB Mp3 player. When i plug it via USB on my PC i can't upgrade frimware.İt always run in recovery mode.i start firmware upgrade and...


Firmware Update problem.(Failed)
hi i have Creative Zen 4GB Mp3 player.
When i plug it via USB on my PC i can't upgrade frimware.İt always run in recovery mode.i start firmware upgrade and installer says "firmware upgrade failed.".Media explorer says Storage Media is 50 mb.Please help i don't know anything to repair it...

Feb 21, 2010 | Creative Labs Zen Digital Media Player

1 Answer

I have a Zen Vision M 30G when i plug it in i get a malfunction error and the USB does not recognize it, It does however charge and everything works properly on the Zen


was their any software that came with the device to download. If you have it plugged in to a receivers usb port, check with the receivers ability to read the device, some only handle up to 2Gs. If plugged into usb on computer your device should aquire software to make it recognizable.

Nov 07, 2009 | Creative Labs Zen Micro MP3 Player

1 Answer

Comp will not recognize Zen Sleek Photo, it says it malfunctioned


I had the same problem. I took all my router ports off and connected just my creative vision and it worked. System was over loaded.

Feb 22, 2009 | Creative Labs ZEN SLEEK MP3 Player

1 Answer

My computer does not recognize my Creative zen


Go into device manager in control panel in add/remove hardware and find the usb port its plugged into and uninstall then reinstall the driver.

Jan 08, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

CREATIVE ZEN V MP3 4GB


The problem was resolved. I took a small pin and pressed it into the reset and it came back to normal..Until next time..

Thanks again

Dec 15, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative zen malfunction with usb,Device not recognized


It looks like you need to restore the firmware on this players. There is a firmware utility. http://us.creative.com/local/1/firmware/zenmicro/eula.asp. Sometimes though the creative player will not even be recognized by the firmware utility. Listen to the player and make sure the hard drive spins. If it does you can send it to a Creative Zen Repair service. They will take the hard drive out and write the firmware directly to the hard drive to get you up and running again.

Jun 15, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Malfunction


remove the usb drivers from the pc and then reboot and let windows reinstall the drivers, you can also try the usb ports on the back of the pc since they have more power.
http://serviceman.site88.net/

Apr 04, 2008 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Malfunctioning mp3 player


Hi. am not sure if this would apply to your particular problem but you might want to check http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=185653. It might be of help or give you an idea on how to go about it. Good luck and regards.

Apr 12, 2007 | Creative Labs Zen Micro MP3 Player

1 Answer

Creative Labs Zen MicroPhoto (8GB) possible faulty USB Cable ????


When I had that problem on my Zen I un-installed all the software and rebooted my system and reloaded the software. Not sure why it worked but it did.

Nov 13, 2006 | Creative Labs Zen MicroPhoto MP3 Player

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