Question about Dell Inspiron 8500 Notebook

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Dell Inspiron 8500 no lights, no fan, nothing.

After installing a new battery, the laptop died. There is no activity when the power button is pushed. No leds showing on the battery. A check of the power adapter shows 19.5 VDC between the outer and inner rings of the power plug.

Is there a fuse or anything on the motherboard?

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  • one_oldbum Jan 26, 2009

    I was afraid that was what I would hear. I guess now it is time to search for a new switch or new board. It was dead even without the battery, but I still wanted to eliminate the possibility that it was possibly the power adapter.

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First remove the battery and try it. If it works without the battery, then that is the problem. My Inspiron 2650 suddenly started acting like that with the battery in but works perfectly without the battery.

Whenever you replace a battery ALWAYS let it completely charge BEFORE you try to use the computer with the battery in place.

Do the POWER, DISK ACTIVITY and/or BATTERY CHARGING light stay on?

If so try powering the computer off; unplug the power cord; remove the battery; carefully remove the RAM modules; check the connections for corrosion/dirt; them reinsert the modules; close up the case; plug the power cord in and try powering it up without the battery inserted to further eliminate the battery as the problem.

If you get NO lights or fan noise without the battery installed, you probably have a mother board problem, most likely in the power switch. With the 2650s the switch is an integral part of the motherboard (DELL calls them system boards I believe) and DELL recommends replacing the board. I guess if you can find someone brave enough to work on the board, you could fix the switch because DELL refurbishes them and if the board isn’t working anyway, then you have nothing to loose.

I hope this helps you. Good luck. The 8500s are good computers if you get enough memory in them.

Don Jones

Posted on Jan 26, 2009

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Plus, I'm willing to bet the Power Button Module, didn't come from Dell. Another reason they would not want to work on the laptop.
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Power Button Module being broken, is what I'm concentrating on at the moment.

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Was it broken so it stayed pressed to the on position?

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