Question about Konica Minolta PagePro 1350W Laser Printer

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After docking laptop I have to add port prior to printing

After plugging in the laptop to docking station, with printer remaining in docking station usb port I get error "printer failed to print" I try to add/configure and/or select a port (there are 13 copies of Konica Minolta virtual port already installed) I have to try every one of the ports and hit apply, then wait to see if that was the right port. no real rhyme or reason as to which usb port it will accept and sometimes it does not accept any of the listed ports. BTW when i initially hit print, printer is set to "use printer offline"

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I assume you're running Win Xp. Disconnect the USB cable from the docking station. Go to START/CONTROL PANEL/PRINTERS/VIEW PRINTERS. Double click on the Konica icon. In the print queue that opens, delete any pending print jobs. Go to START/CONTROL PANEL/ADD REMOVE PROGRAMS. Uninstall any Konica software. Go to START/CONTROL PANEL/PRINTERS/VIEW PRINTERS. On the MENU bar, click on PRINTER/SERVER PROPERTIES. Click on the DRIVERS tab. Remove anything that says Konica. Click on the PORTS tab. Remove ALL the Konica ports. Reboot Re-install the printer driver - DO NOT plug in the USB cable until it tells you to. That SHOULD do it. If it does not, please let me know and I'll research it further. Ed

Posted on Jul 14, 2007

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