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If standing pilot, make sure the pilot is lit. If not standing pilot, the gas valve is leaking (it is attached to the knob and shaft you hold to turn). Replace the burner valve. Be sure to indicate which one, eg., Left front, right front LF, RF,..
There is an air port near the adjustment knob. Open for a more blue flame and close for a yellow flame. If these haven't been moved before, you probably have a clogged jet at the burner. Just clean it out with a pin.
You can try calling the vendor, but since you aren't the original owner of the range you are probably out of luck. I would scrap it and be glad you didn't set your house on fire or give someone food poisoning.
Although this grills is no longer available, Coleman may still support it. Try contacting their Customer Support Dept 800-835-3278, if you haven't already. From what the Owner's Manual shows, what you're needing is the entire burner valve assembly. As the brass stem is not a separate part.
Since you've never used it. It may simply be a case that the infrared rotisserie burner is dirty and clogged with grease from cooking on the main burners. In addition, the Thermocouple and the igniter for that burner may also have a grease build up. In which case it won't allow the burner to light.
The electronic igniter that lights the main burners, also ignites the the rotisserie burner. Are you geting the click noise on the main burner igniters? If not, the battery in the igniter button needs to be replaced. Be sure to take note of the way the old battery is facing, when you unscrew the igniter cap. Because, that's the way the new battery should face.
Also, try match lighting the rotisserie burner. To do this, turn the Rotisserie Burner's Control Knob to the ON position and push it in, as you touch the lit match to the burner. If the burner lights continue to hold the burner knob in for a couple of minutes. This allows the Thermocouple and the ceramic plaques to heat up completely. Then slowly release the burner knob and the burner should remain lit.
If it doesn't stay lit, clean the burner and the Thermocouple ,in the manner that is described in your Owner's Manual.
Hope this helps you troubleshoot and solve the problem. Please let me know and Happy Grilling!!
if I was a betting may I would say that this is a small water heater, what is the temperature set on, as the pilot light will be lit once the temperature is reached, but until then the burners will be lit. I would move the temperature knob and listen to see if I hear the burners kick on. Hope this helps Tim