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Microphone problem I am using windows xp, my computer has built in speakers. The only way I can hear caller is by using a headset. Used to be able to not use headset. What has changed. I have to plug in the headset every time. I have checked everything on Skype to fix this problem. Skype test call says it cannot hear me talking Keeps asking me if I'm muted which I'm not. Have a microsoft webcam and lochitect headset. This just happened. I used to be able to just log in and no problem with audio on Skype. Its changed I have updated to latest version of Skype.

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Posted on Jan 26, 2009

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I have Nortel T7316E phones and Plantronics HW251N headsets. Is there a way to increase the volume for the mic so that the caller can hear us better?


The A10 direct connect cord used on the Nortel T7316E primarily will increase the speaker volume. If the problem is that your microphone is too low, you will need to use an amplifier, the M22. Remember that the amplifier needs to be connected through the HANDSET jack not the headset jack. Here is the link for the Plantronics M22.

Good luck from Headsets Direct!

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I have a Plantronics C610 headset. The caller can hear me, but I can not hear the caller.


Here are a couple of things you can try. I included the link for the user guide below.

Callers cannot hear me.
• Headset is muted. Press the mute button on headset to unmute the microphone.
• Headset microphone boom aligned incorrectly. Align the headset boom with your mouth.
• The USB adapter is not set as the default Voice device. Use the Voice settings in Windows under Sounds and Voice Devices to select "Plantronics C610/C620" as the voice device.

Here is a link to the Plantronics C610 User's Guide.

Good luck from Headsets Direct!

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I can hear the caller but the caller can't hear me


Change the Microphone of your headset through some authorised service personnel.

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Hearing through the PC microphones instead of the headset


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

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Microphone hissing sound


That sounds alot like the microphone booster in control panel. Depending on what version of windows your are using, you can just open the sound control from the taskbar and go to the advanced settings and uncheck the setting "microphone booster". Adjust microhpone volume accordingly.

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it is due to mic problem

1. mic cable may breaked
sol. check cable

2. other wise ur pc mic supporting software is not properly added
sol. if u r using windows xp, double click the volume icon ( located on ur desktop startmenu bar) click options, properties,
recording, and check the microphone then click ok button
check and select the microphone button and increase the volume and check it
3. check sound functions, some times ur software used in voice cancelation mode change mode.

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Microphone is not working windows vista


My microphone has always worked on vista for, I use it everyday on skype, but today it will not work, I can hear the caller but they cannot hear me. I thought my headset was broken and i bought a new one. but its still doing the same thing with the new headset. It says the microphone settings are enabled and working, but when i do the mic test, it says that it cannot hear me.
what can i do?? help!

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Logitech mircrophone


It may be that this person is "messing around" with you, or their speakers are rigged, from my experince, it sounds like your headset is perfectly fine, or your headset microphone switch was toggled on "Off" Msn is just a instant messaging chat, shouldn't have anything to do with your headset.

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me too! but I am using XP

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either the headset is not supported by Vista, or you need to right click on both speaker icons, normally coloured red and black and in the properties you need to see if your headset is listed as one of the microphone input devices, if you need to make the Logitech headset the default mic and not the windows generic mic. If you do not see it in the properties then it may not be recognised by Vista.

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