Question about Logitech Quickcam Chat Webcam

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Microphone problem I am using windows xp, my computer has built in speakers. The only way I can hear caller is by using a headset. Used to be able to not use headset. What has changed. I have to plug in the headset every time. I have checked everything on Skype to fix this problem. Skype test call says it cannot hear me talking Keeps asking me if I'm muted which I'm not. Have a microsoft webcam and lochitect headset. This just happened. I used to be able to just log in and no problem with audio on Skype. Its changed I have updated to latest version of Skype.

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1 Answer

Logitech speaker feedback


Feedback is a sharp, loud noise that can come through the earphones of a headset unexpectedly---it occurs when the headset is getting sound (feed) from someone else speaking or playing music into a microphone. This sound can create a dangerous situation for someone who is operating expensive equipment or flying a plane at the time since it can disable hearing temporarily.
If you experience feedback often, it could also lead to serious hearing problems.

Mic Too Close to the Speaker or Volume Too High
The main cause of a feedback sound in a headset is proximity to a speaker. If a person holding a microphone on the other end gets too close to a speaker, it creates a loop of re-amplified sound that results in the loud, screeching noise. When the volume on the other party's microphone is too high, it is more vulnerable to picking up unwanted noise and feedback from speakers and sound output devices in the room. So make sure that you ask the other party to turn down the microphone to a normal level and stay far from speakers. b> Two Microphones Gathering Same Sound b> When the other party places two microphones too close to each other, it could cause feedback. When positioned toward the sound source (such as a person speaking) the microphones will both pick up the same audio and compete with each other when creating the output of sound, causing a sharp noise in your headset. This problem, called acoustic phase interference, is resolved by simply ensuring that the other party uses one microphone at a time. Poor-Quality Headset or Microphone b> One common cause of feedback is simply a poor-quality headset or microphone. Most modern headsets and microphones have noise-canceling features that manage and kill feedback before it has a chance to occur. These noise-canceling headsets are essential for pilots and aviation crew members. If you hear sudden feedback that is strong enough to hurt your ears, the headset or microphone is simply not properly equipped to actively cancel that unwanted noise before it hits your ears. Buy a higher-quality noise-canceling headset to manage the feedback noise when you're going about your tasks. Hope this helps.

Dec 23, 2012 | Logitech Z623 Speaker System

1 Answer

I have a Logitech C200 They can hear and cee me clearly But I can't hear them what am I doing wrong?


What type of speakers/headset are you using? Have the speakers been muted? Try listening to something on your computer (a CD in the optical drive/sound from a game or web site).

I have a Windows computer (laptop) that needed the audio restarted to improve the volume from the speakers. To do this, under Windows 7/Vista, Start > Control Panel > System and Security > Administrative Tools > Component Services. Then in the Services section, select all audio related items (one by one) and stop them. Then Restart them.

Rebooting the computer may help.

Is the microphone turned on/plugged in on the other machine? Has that microphone been muted? Have the other party check if the microphone is the active audio in device. (Windows usually can be set for Mic or Line In but not both. To check this, if they have Windows 7, they need to: click Start > Control Panel > Hardware and Sound > Manage Audio Devices. Then click on the Recordings tab.) For mute, check the microphone properties for the device (this may be in the software/drivers and will depend on the type of microphone).

I hope this helps.

Cindy Wells

Apr 04, 2011 | Logitech WEBCAM C200

1 Answer

I can't seem to get my microphone to work. Every other sound is working.


You do not say what sort of mic you have - if its a built in laptop mic, a standalone mic or one built into the webcam.
It would also be useful to know what your OS is and what chat program you want to use the mic in
However we can generalise and hopefully put you on the right track

Have you set the mic you wish to use with your webcam as Default ?

XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the 'Volume' tab - make sure the speakers are not muted, open 'Speaker volume' and set the sliders toward the upper end.
Open 'Audio' tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure your webcam and mic to the Chat program

Aug 31, 2010 | Logitech Webcam

1 Answer

I have webcam with built in microphone but need to use a headset


Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone or Headset.
Click OK and it should work.

Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud


Jan 17, 2010 | Logitech QuickCam for Notebooks Pro...

1 Answer

Can I use a headset for voice comm. on the VX-5000?


Go to windows setting
Open audio setting
Change microphone resource to the headset

Sep 09, 2009 | Microsoft Life Cam Vx-5000 Webcam

1 Answer

Hearing through the PC microphones instead of the headset


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jan 04, 2009 | Logitech QuickCam Express Web Camera

1 Answer

My logitech webcam chat has no sond!!!!!!!!!! before when i recorded videos i had sound played when i recorded, and my mic works i tried it on another program and it works.


The information in this article applies to the following 3rd party software
MSN Messenger 6.x
MSN Messenger 7.x
Window Live Messenger 8.5


The information in this article applies the following platforms
Windows 98
Windows ME
Windows 2000
Windows XP
Windows Vista
Note: The information in this article is not product specific. For details regarding camera driver and operating system support please see article 3428
Step 1: Getting Started
Before we begin setting up the sound in MSN or Windows Live Messenger, ensure the following is complete:
  • Connect your camera and verify that it is working properly
  • If using headphones, verify that your device is connected and functioning
  • If using speakers, verify that they are functioning properly
  • If using a headset, verify that both the headphone and microphone are connected and working properly.


Step 2: Executing the audio and video setup procedure within the messenger application
This procedure will allow you to assign an audio input and audio output device, as well as assigning the video device of your choice to work with the messenger application. The following example uses Windows Live Messenger 8.5 however, the same procedure can be used for earlier versions of MSN Messenger 6.x and above. MSN Messenger users please skip directly to step 4 below.
Note to Windows Live Messenger users: There are multiple ways to execute the following steps depending on being signed in vs signed out of the messenger application, and which version of Windows Live Messenger is being used. To avoid confusion, please execute the following steps while signed out. We also recommend updating to the latest version of Windows Live Messenger.
1. Sign out of your account.
2. Launch the messenger application (make sure you are not signed in to your account).
3. Locate and click the "Help" drop down button towards the top right corner and select "Show the menu bar"
16480.gif 4. Now click the "Tools" option in the menu bar and select the “Audio and Video Setup” option.

16481.gif
5. Click “Next to begin the setup process.
3172_msnad02.jpg

6. In the “Speaker Setup” window, select the output device you would like to use with the messenger application. This step is specific to speakers or headphones. If your speakers or headphones are USB devices and connected to your computer, select the device by using the drop down menu provided. If your speakers or headphones are connected to your soundcard, the device listed will be the make or model of your soundcard device.
You can also set the desired volume level and click “Play Sound” for an audio sample. Click "Next" once you are comfortable with the your selected options.
3172_msnad03.jpg


7. In the “Microphone Setup” window, select your desired input device from the drop down menu provided.
3172_msnad04.jpg This selection will be specific to a microphone connected to your computer. If your Logitech video camera has a built-in microphone, this option will be presented as “Logitech Mic” with your camera model name in parentheses as shown above.
If you have an external USB microphone or headset device connected to your computer that hosts a microphone, select the devices name or model number in the drop down menu. If your external microphone or headset is connected to your soundcard, the device listed will be the make or model of your soundcard device. Once your device is selected, adjust the microphone volume level to your preference and click next.
Note: The microphone volume level may need to be tested in order to find a comfortable volume level. As a starting point, try setting the level midway and adjust when necessary by re-executing this procedure.

8. In the “Webcam Setup” window, select the video device you would like to use with messenger application. Once selected, you should see a display sample in the window provided. You can also click the “Options” button to make camera specific adjustments. Once completed, click the “Finish” button to apply your changes.
3172_msnad05.jpg

Once you have completed this process, the messenger application should now be configured to the correct audio input (microphone), audio output (speakers or headphones), and video device (webcam) to use when engaging in an audio and or video conversation.


his article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. trnsp.gif Answer This article applies to the following cameras:
All Logitech USB Webcams
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.
  1. Launch Skype™ and click on "Tools" as shown in the figure below
    16439.jpg
    Fig 1

  2. When you click on "Tools" you will see a drop down list
    16440.jpg
    Fig 2

  3. Click on "Options" at the bottom of the drop-down list
    16441.jpg
    Fig 3

  4. A new screen appears. Click on the left side of the pane under "Video Settings"
    16442.jpg
    Fig 4

  5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
    16443.jpg
    Fig 5

  6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
    16444.jpg
    Fig 6

  7. When you click on "Tools" you will see a drop down list
    16445.jpg
    Fig 7

  8. At the very bottom of the drop down list, please click on "Options"
    16446.jpg
    Fig 8

  9. When you click on "Options" you will see a new screen
    16447.jpg
    Fig 9

  10. On this new screen click on the left side of the pane under "Audio Settings"
    16448.jpg
    Fig 10

  11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    16449.jpg
    Fig 11

  12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

Aug 11, 2008 | Logitech Quickcam Chat Webcam

1 Answer

Logitech webcam with built-in microphone and notebook premium headset


dear fixya,

greetings.

thank you for your e-mail. however, i decided not to use the headset anymore since my webcam has already built-in microphone. i think eventhough i will use the headset, the problem regarding the noise during conversation will not go away. i think think is really the part of on-line chatting.

thank you and more power to fixya team.

sincerely,

babesky

Apr 05, 2008 | Logitech QuickCam for Notebooks Pro...

1 Answer

Logitec web cam


You will be required to run an audio setup wizard through the messenger application in order for MSN or Windows Live Messenger to recognize sound using a microphone and produce sound through speakers, headphones, or headsets.
The information in this article will describe the correct procedure to setup audio and video within the MSN or Windows Live Messenger application to achieve proper audio functionality.
trnsp.gif Answer The information in this article applies to the following 3rd party software
MSN Messenger 6.x
MSN Messenger 7.x
Window Live Messenger 8.5


The information in this article applies the following platforms
Windows 98
Windows ME
Windows 2000
Windows XP
Windows Vista
Note: The information in this article is not product specific. For details regarding camera driver and operating system support please see article 3428

Step 1: Getting Started
Before we begin setting up the sound in MSN or Windows Live Messenger, ensure the following is complete:
  • Connect your camera and verify that it is working properly
  • If using headphones, verify that your device is connected and functioning
  • If using speakers, verify that they are functioning properly
  • If using a headset, verify that both the headphone and microphone are connected and working properly.


Step 2: Executing the audio and video setup procedure within the messenger application
This procedure will allow you to assign an audio input and audio output device, as well as assigning the video device of your choice to work with the messenger application. The following example uses Windows Live Messenger 8.5 however, the same procedure can be used for earlier versions of MSN Messenger 6.x and above. MSN Messenger users please skip directly to step 4 below.
Note to Windows Live Messenger users: There are multiple ways to execute the following steps depending on being signed in vs signed out of the messenger application, and which version of Windows Live Messenger is being used. To avoid confusion, please execute the following steps while signed out. We also recommend updating to the latest version of Windows Live Messenger.
1. Sign out of your account.
2. Launch the messenger application (make sure you are not signed in to your account).
3. Locate and click the "Help" drop down button towards the top right corner and select "Show the menu bar"
16480.gif 4. Now click the "Tools" option in the menu bar and select the “Audio and Video Setup” option.

16481.gif
5. Click “Next to begin the setup process.
3172_msnad02.jpg

6. In the “Speaker Setup” window, select the output device you would like to use with the messenger application. This step is specific to speakers or headphones. If your speakers or headphones are USB devices and connected to your computer, select the device by using the drop down menu provided. If your speakers or headphones are connected to your soundcard, the device listed will be the make or model of your soundcard device.
You can also set the desired volume level and click “Play Sound” for an audio sample. Click "Next" once you are comfortable with the your selected options.
3172_msnad03.jpg


7. In the “Microphone Setup” window, select your desired input device from the drop down menu provided.
3172_msnad04.jpg This selection will be specific to a microphone connected to your computer. If your Logitech video camera has a built-in microphone, this option will be presented as “Logitech Mic” with your camera model name in parentheses as shown above.
If you have an external USB microphone or headset device connected to your computer that hosts a microphone, select the devices name or model number in the drop down menu. If your external microphone or headset is connected to your soundcard, the device listed will be the make or model of your soundcard device. Once your device is selected, adjust the microphone volume level to your preference and click next.
Note: The microphone volume level may need to be tested in order to find a comfortable volume level. As a starting point, try setting the level midway and adjust when necessary by re-executing this procedure.

8. In the “Webcam Setup” window, select the video device you would like to use with messenger application. Once selected, you should see a display sample in the window provided. You can also click the “Options” button to make camera specific adjustments. Once completed, click the “Finish” button to apply your changes.
3172_msnad05.jpg

Once you have completed this process, the messenger application should now be configured to the correct audio input (microphone), audio output (speakers or headphones), and video device (webcam) to use when engaging in an audio and or video conversation.

Jan 24, 2008 | Logitech Webcam

1 Answer

Logitech mircrophone


It may be that this person is "messing around" with you, or their speakers are rigged, from my experince, it sounds like your headset is perfectly fine, or your headset microphone switch was toggled on "Off" Msn is just a instant messaging chat, shouldn't have anything to do with your headset.

Nov 29, 2007 | Logitech QuickCam Express Web Camera

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