Question about Microsoft Xbox Console

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The Disc Tray won't open!

Hello!

I have a problem with my Disc Tray for my Xbox 360.

I was playing a game and was going to quit, so I got to my 360 and pressed the button right next to the disc tray on the console. Nothing happens. I'm pressing the button some more times and still nothing happens. So, my button for the disc tray doesn't work!

What I wanna know is if there's anyway I could open the tray through the 360 Dashboard or something. I know it can be opened when it's NOT a game in the tray through the Dashboard...but is it possible to open it when IT IS a game inside through dashboard? I've searched for a way but haven't found anything. Thankful for answers.

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Press the button the it might go on if not take it back to the shop and say the disk tray wont open lol]

Posted on Jan 25, 2009

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3 Answers

Hi my xbox 360 keeps telling me to open tray after a disc is inserted. it says reading then it says open tray.


1: Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. 2: Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: Make sure the media type and the disc region code are compatible with the console. 3: If your Xbox 360 console can't play multiple game discs, try clearing your system cache. Here's how: On the console, go to My Xbox, and then select System Settings. Select Memory. Highlight any storage device, and then press Y on your controller.Select Clear System Cache. If you still can't play a game disc, try the next solution. 4: If the solutions above did not resolve your problem, please send Microsoft your Xbox 360 console for repair..

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Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

Sep 01, 2008 | Microsoft Xbox 360 Console

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my xbox says open tray when theres a game in it

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Jul 12, 2009 | Microsoft Xbox 360 Console

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Help


Try putting the game in straight. By straight i mean putting the disc in where the xbox 360 logo at the top of the disc goes in the tray towards the xbox360. if that does not work contact microsoft

Mar 16, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 disc tray won't open and my games won't play on it!!


If it isnt under warranty we can help. It needs to be serviced/cleaned or replaced.
www.videogamerepairservice.com

Feb 07, 2009 | Microsoft Xbox 360 Console

1 Answer

Starting


xbox 360?
you open the disc tray by pressing the eject button directly above the tray, insert the disc and then close the disc in the same manner. if the game does not automatically start up then you will be required to go to the row that says My Xbox and the very first tab should say the game you have entered. you play it by pressing A

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Open tray close tray reading open tray


call xbox customer support at 1-800-4MY-XBOX

Jan 18, 2008 | Microsoft Xbox 360 Console

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