Question about Lexmark X5470 All-In-One InkJet Printer
Paper picks up but won't go on through the rollers - seems to be out of alignment. Tried to remove rear cover (3 screws) but it will not come off.
Bottom of paper edge just creases up and stops.All other components seem to be working fine. Have removed cartridges, unpowered machine, and tried moving a folded envelope through the rollers left to right - no joy.
Inside the printer by rollers belt fifteen inch piece like a ribbon comes out ON screen showing clear carrier JAM please help
Posted on Nov 06, 2011
1.take a sheet of paper ,,fold it length wise 2-3 times to make it thick.insert this into the paper feed tray...move it left and right a couple of times..this clears the obstruction if any..
if this does not work..call lexmark tech support,,,your printer would be replaced if in warranty..
Posted on Jan 25, 2009
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Posted on Jan 02, 2017
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This seems to be fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism.
So start this work only if you are mechanically able with the right tools.
Remove the covers to get access to the mechanism . Remove the motor drive assembly , the fitting of the motor to the mechanism. Once this is removed the rollers can be turned manually so that you will be able to feed a paper to see the progress of the movement while studying if there is any obstruction or damage to the paper.
There is a in-detect sensor, usually an opto-coupler , make sure this is not clogged or dirty as this IR detection feeds the signal to the processor for starting the motor drive feed.
Reassemble but make sure the rollers are aligned to be in equal gap to feed the paper without a side pull. Now you must print and see if the fault has changed. If not repeat the above work to confirm the area of obstruction.
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The paper is not feeding from the paper tray. The loud click is alarming, but not the problem. Check the adjustments in the paper tray. The left and right guides should be snug, but the rear guide should give between a 1/16 inch and a 1/8 inch of free play.
To check, press the purple lever at the right front of the tray. The leading edge of the stack of paper in th etray should rise out of the tray so that the top piece of paper can be fed into the drum assembly. If the stack does not rise evenly, or will not rise, the rear adjustment is the problem.
You can inspect the springs in the paper tray by removing the plastic cover that is above the white translucent roller in the tray. To do this turn over the tray and release the catches with a little screwdriver. I do not think there is a missing spring. While you have the cover off clean the lnt from behind the roller.
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