Question about Sanyo DWM-3500 System

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DVD pLayer Not spinning DVD's

When I put in a dvd to play, the screen tells me it is "Reading" then "Err" message shows up. This happens with any disc we try to play. we've gone through all the troubleshooting steps that are in the manual (cleaning the disc, making sure disc is placed correctly, running a cleaner, etc.) My husband finally opened the top cover to discover that when the dvd tray closes the disc does not start spinning. He tried to manually get the disc to spin and it will start spinning and play the dvd, but then it stops spinning again after a short while. Is there an easy fix for this or do we need to trash the player?

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  • Ruby Rosado Dec 25, 2007

    Thanks for your advice. I'll keep it in mind for the future. Considering the time that past with no response since I posted, we just trashed the player and bought a new one.

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If your dvd player is 5 years old or more i suggest you trash it and get a new one but if its not try to clean the lens manually with a peace of bond paper. rub the paper gently on the surface of the lens

Posted on Dec 22, 2007

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